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Eventbrite

Eventbrite

Overview

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation…

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Recent Reviews

TrustRadius Insights

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise …
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Great tool & easy to use!

8 out of 10
May 27, 2022
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences. The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.eventbrite.com/organizer/pr…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Demos

Demo Video for EventBrite Registration

YouTube

Eventbrite and Veertly Integration with Zapier Demo (Veertly Tutorial)

YouTube

Thomas Uhlenbreck presents Pulse to Eventbrite CEO Kevin Hartz - Pioneer Demo Livestream May 2020

YouTube

Eventbrite Demo

YouTube

Eventbrite Demo Video

YouTube

EventBrite Sugar Connector Demo

YouTube
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Product Details

What is Eventbrite?

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.

The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.

Eventbrite Features

  • Supported: Ticketing
  • Supported: Registration
  • Supported: Event Management

Eventbrite Screenshots

Screenshot of Organizer Resource BlogScreenshot of Facebook IntegrationScreenshot of Mobile OptimizedScreenshot of Organizer AppScreenshot of Event Dashboard

Eventbrite Video

Eventbrite: The destination for experience makers

Eventbrite Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported LanguagesCatalan, Dutch, English, French, German, Italian, Portuguese, Spanish

Eventbrite Downloadables

Frequently Asked Questions

Bizzabo, Cvent Event Management, and RegOnline by Cvent (Discontinued) are common alternatives for Eventbrite.

Reviewers rate Usability highest, with a score of 10.

The most common users of Eventbrite are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(192)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Eventbrite has proven to be an effective tool for managing event registration, whether for virtual or in-person events. Users praise Eventbrite for its fast and user-friendly platform, featuring a simple and elegant interface. It has successfully addressed various business problems, such as RSVP and ticket management, specific messaging to attendees, database management, promotion, social integration, and ticket revenue management. The platform is particularly useful for creating landing pages and registrations for recurring events like weekly online shows.

Despite some users experiencing issues with Eventbrite's payout system for paid in-person events, the platform integrates well with a variety of other platforms, offering a clean and easy user experience for tracking attendees and analyzing the effectiveness of advertising platforms. Users also appreciate how Eventbrite helps them stay connected with industry professionals through listed events, especially during the COVID-19 pandemic. Non-profit organizations utilize Eventbrite to manage donor engagement, fundraising events, and donor contact and contribution management. Real estate brokerages leverage the platform for event promotion, collecting contact information, and handling paid ticketing. Academic institutions rely on Eventbrite for hosting concerts, conferences, and other events while streamlining registration, payments, attendee communication, and sales reports.

User Interface: Reviewers have consistently praised Eventbrite's user interface, with many stating that it is simple, elegant, and clean. It has been described as intuitive and easy to navigate, allowing users to quickly access the necessary features without the need for extensive tutorials or training.

Cloud-Based System: Many users appreciate Eventbrite's cloud-based system, which eliminates the need for excessive integration and administrative tasks. By simply logging in and sharing a link, event organizers can start using the platform conveniently and efficiently. The cloud-based nature of Eventbrite also enables easy collaboration and access to event information from anywhere.

Affordable Pricing: Numerous reviewers have commended Eventbrite's pricing structure as affordable and reasonable. Users consider it a top-of-the-class workflow solution that provides great value for its features and functionality. This affordability allows users to effectively manage their events without incurring significant costs.

Confusing User Interface: Several users have found the user interface of Eventbrite to be confusing and difficult to navigate. They have mentioned that it can be challenging to find specific functions and features, leading to frustration and inefficiency in using the software.

Difficult Customer Support: Some users have expressed frustration with customer support at Eventbrite. They have mentioned that it can be difficult to reach customer support representatives and that issues take a long time to resolve. This lack of responsive support can hinder users from effectively addressing their concerns or resolving problems quickly.

Limited Customization Options: Many users have expressed a desire for more customization options within Eventbrite. Specifically, they would like the ability to customize landing pages and email templates according to their branding needs. The current limitations in customization prevent them from fully personalizing their event pages and promotional materials, which could impact the overall attendee experience and brand consistency.

Users have made several recommendations based on their experiences with these event management platforms. The most common recommendations are as follows:

Recommendation 1: For Picatic, users suggest using it if you can afford the fees and are organizing non-regular events. They appreciate its user-friendly interface and modern features.

Recommendation 2: With Eventbrite, users find it super easy to use and recommend customizing questions as necessary. They also appreciate the options and customer service provided. Some suggest trying Eventbrite's Pro Features if you can afford them. While it is worth paying for, they note that it is suitable for basic events but may not be ideal for extra complicated ones. Users also mention using Eventbrite for fundraising initiatives and launching multiple events on the platform.

Recommendation 3: Trello is described as a turnkey solution for basic events, and users recommend trying it out for event management. They encourage exploring all the features of Trello to make the most of the platform.

Overall, users emphasize the ease of use of these event management platforms and provide specific suggestions to improve certain areas such as accessibility and options for event descriptions and title pages in Eventbrite.

Attribute Ratings

Reviews

(1-25 of 56)
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Score 1 out of 10
Vetted Review
Verified User
I organize events for various organizations.
  • Ease of use
  • Accurate statistics
  • Proper email notification of purchases
I am rating this service as low as possible. We were planning a spaghetti dinner and needed the information for buying decisions. The email counts did not line up with the reported counts. I have the spreadsheets From Eventbrite as we moved through the process. There were many numeric swings, on was even less than the previous download. I also received reservations after the event was showing sold out.
Score 8 out of 10
Vetted Review
Verified User
We help our clients manage their Eventbrite accounts, ensure it's a smooth process for their end users and maintain the integration with their website for a great user experience. Eventbrite has helped many of our clients host their events with ease and allow their end users to navigate and use their website through this process in an easy way. In addition, it's been a cost effective program for our clients of all sizes to use.
  • ease of use
  • integrations with websites
  • setup for events
  • allowing more options in the event area
  • have ran into display issues during integration with websites
Eventbrite is a great tool for a variety of different sized clients and also a variety of industries. We've had success in setting this up and maintaining it for clients who are on the smaller side with just a few events a year and we've also had ones that are much larger offering many more sessions/events annually. We've also been able to successfully scale the type of events that our clients have needed because of the offerings within Eventbrite.
Score 9 out of 10
Vetted Review
Verified User
I use Eventbrite to host and organize events for my company. Some of these events are free and some of the events I charge a fee to attend. I find it very helpful that I am able to copy events and duplicate them for future use since they are similar events that take place throughout the year. Having an organized system that allows me to collect attendee information and when appropriate attendee admission fees have been incredibly valuable for me and my team. Eventbrite gives me the flexibility to host as many or as few events as needed and their mobile organizer app means I do not have to be tied to my computer at all times.
  • I can host as many or as few events as needed without any upfront commitment or fee
  • I am able to collect important guest details at the time of registration by using customer questions
  • I am able to embed the Eventbrite checkout widget onto my company website so that attendees never have to leave my website in order to register for my events.
  • The onsite check in app is fast and easy so I can quickly welcome guests to my event and know they have registered and paid ahead of time, drastically cutting down on lines.
  • The reserved seating functionality is clunky and hard to use. It is not very flexible and has given me serious pains in the past for these specific types of events where I want guests to be able to pick a specific seat at a table for a gala.
  • The fees can be out of control for events that have a high ticket price. I rarely use Eventbrite for events that cost more than $100 because they charge entirely too much money.
Eventbrite is very user-friendly and such a great tool for free events or events that have a small ticket price. The ability to have a headcount of attendees ahead of time as well as streamline their check-in process using my iPhone and the Eventbrite app has been an absolute game-changer. For larger events or events that have a high ticket price, I cannot recommend Eventbrite due to their fee structure. Even after signing up for an annual contract, I still was experiencing very high Eventbrite fees that made it hard for me to justify the service. Even with the ability to pass the fees on to the attendees, I feel that their fees are too high.
Mark Michelson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We produce a weekly online show involving a fireside chat and networking. Eventbrite is great for creating a landing page and registration for this weekly show--and it's free. We also produce in-person events and have used Eventbrite in the past for our paid ticketing. However, now Eventbrite changed their payouts to only pay event producers after an event closes. Our monthly events are starting this fall. Unfortunately we had to find another ticketing platform for our paid in-person events because we can't sustain cash flow with Eventbrite holding our cash for six months or longer. And there's no interest on the cash Eventbrite holds. Each event has around $50k in ticket sales.
  • Creating landing pages that stand out and are trusted.
  • Communicating with attendees pre and post event.
  • The integration with Zoom is good, though there were some recent changes that have confused our attendees on our weekly virtual show.
  • Offering other options for merchant processing--Stripe, PayPal, Square, etc.
  • Hard to repurpose the weekly events for replay viewing. Have to copy the event and replace the online link with the video link to Youtube.
Easy to use, free for online events. Great platform--trusted by many.

Not as good for paid events anymore since they changed their payout policy.
Ori Blitstein | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I utilized Eventbrite to register for a music industry panel in the last year. It's simple, trusted, and well known. I have never had issues with the platform, either as a user or as an event planner. With COVID, I have been able to stay connected with industry professionals via events listed on the platform.
  • Easy to find relevant events
  • The checkout process is simple
  • Accessing your credentials is intuitive
  • The app could utilize better push notifications
  • Data reporting is not as granular as it should be
Overall, Eventbrite is the gold standard and should be the benchmark any event producer--physical or digital--should base their decision on.

Well suited for small- to medium-scale events with fewer than four ticket types.

Not well suited to large, multi territory, data intensive events. For the level of effort to customize Eventbrite, it's worth considering a more rigorous enterprise solution.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite across the organization to schedule and register guests for events across 40 communities monthly and quarterly. It allows us to customize and collect information from our community members and track who participates and where to focus efforts for future content and events.
  • Makes the event creation process easy but customizable.
  • Provides a standard template for events (ours and others) that users can easily navigate to get the information they need.
  • Reports and data are easy to access.
  • The event template can start to feel boring and simplistic (not beautiful).
  • Plugins are not always QA checked or are buggy.
It's great for public events. Not well-suited for smaller events.
Richard Chen | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We're a PAC (political action committee) which hosts events for our own fundraising, candidates' outreach, and raising political participation among AAPI (Asian Americans and Pacific Islanders). We've a need of open enrollment for all manner of attendees and complex guestlist administration since some / most are repeats, some are new (Young Professionals we want), some are special guests (require data confidentiality), and some are staff (sponsored or fee-free or other) with need to edit, filter, and sort the lists ongoing for trolls, vandals, special access, special notations, accommodations, etc. Eventbrite has long had the most widely known and liked UI/service for event enrollment requiring no special skills or knowledge but moreover simple, elegant, and fast UI thus better for ourselves and guests alike thus improving our branding and registration rates.
  • Simple, elegant, clean UI
  • Guest list admin is everything we want without excess, cruft
  • System is cloud based thus requires no excess integration, admin beyond a login, link
  • Affordable rates for top of class workflow
  • Universally known, no friction or fear generated
  • Branding is custom and sufficient to balance ours and Eventbrite's
  • Complex guestlist sort features to give more fine priority
  • Recognization of VIP registrants
  • Host and user profiles so records can be touted if desired
  • Discounts for nonprofits and charitable organizations
  • Integrations preferably without Zapier
  • Explicit related, recommended event controls
We're a nonprofit organization so we have a very lean time, labor, and money so the super easy self-explanatory nature makes it easy for our team to admin an event. The simple UI [of Eventbrite] keeps our focus on the event and avoids any headache-inducing tech hurdles. There're just enough user roles to handle multi-staffer admin.

A less appropriate situation is an event that is huge in complexity with a custom workflow and processing which Eventbrite's not built to handle in-house such as multi-step registration, multiple item and category all-select options during registration, multi-event type (not just physical or ticket but virtual goods tracking), more HootSuite-like social media refinery, etc.
Ashley Correll, CMP | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite to process registration for virtual and in-person events. We are a training and consulting organization so it helps us consolidate the signup process along with capturing the data we need for the event. Prior to Eventbrite, we were using a variety of platforms to gather the information and process payment, so it really helped put everything in one place.
  • Great dashboard features to track sales
  • Easy to refund purchases
  • Header images and videos display nicely on desktop and mobile
  • Option to remove the word "ticket" from receipts/purchases as it can cause confusion
  • Better ability to register someone else for an event as the contact info is linked
  • Less fees per ticket sold
There is a lot of great functionality and it's easy to use as an organizer. However, our event attendees have found it to be a little confusing to sign up -- especially when they are trying to sign up someone else for the event and are not attending themselves. I believe the platform was designed for "ticketed" events -- particularly where this would get you into the event or allow you to show proof of purchase. For our events and training classes, the word ticket isn't really appropriate.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite for various events--some that are free and others that are paid registrations or tickets. This is primarily housed within the marketing department and gives us an easy and customizable way to manage events. Eventbrite allows us to have an easy way to have folks sign up for events and then track attendance!
  • Various ticket offers in the platform so we aren't confined to just one type of ticket
  • Free events are super helpful for us on the platform for our cultivation events
  • The pricing is great for nonprofits!
  • Better customization for landing pages for the events would be really helpful
  • We wish they would make more options free for nonprofits
  • Their integration with Salesforce could be improved
We use Eventbrite for free events, as it is the best way for us to manage our guest list and communication! Our biggest hurdle with Eventbrite is our gala, which we have to use a different service for because it has better integration for silent auctions. We also moved our golf tournament away from Eventbrite for the same reasons.
David S. Levine, CFRE | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is used by the whole organization, but mostly by the program department for orientations, registrations, and to create events. In this way, it is also used by our administration personnel. Eventbrite is used to track RSVPs for smaller, non-gala events, including ad-hoc meet-ups and similar, less formal events.
  • Registration
  • RSVP tracking/ease of response
  • Limited beyond RSVP or Ticket functions - they could grow a lot by going into more event functionalities.
Eventbrite is well suited to creating easy-to-respond-to ticketing/registration for events. If you want to spend little time on creating the registration and most of your time on the event itself, Eventbrite is for you. If you're looking for something heftier for your event - perhaps something that includes the ability to make donations, do auctions during the event itself. You'll need to look to something like OneCause, 501Auction, or GiveLively.
February 12, 2020

Eventbrite for nonprofits

Shaelina Holmes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite to manage monthly free events (donor engagement) and our annual fundraisers. It syncs with our donor management system and email platform very well. It is used for the development and Marketing arms of the non-profit organization. It helps manage donor contacts and contributions seamlessly.
  • Ticketing with plenty of options.
  • Email reminders and syncing with email service providers.
  • The guest list feature isn't explained very well.
  • For non-profits, it would be helpful to allow ticket purchases to be processed by alternative payment processors.
There really isn't a better event manager platform out there! It's worth the price per ticket, and passing off the Eventbrite fees to the customer/donor seems to work really well. Many times, guests will say that they discovered our event through Eventbrite - free marketing is great!
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is being used by the event planning arm of the college to facilitate an easier rsvp process for various events. It is able to gather the necessary information from attendees and put it all in an easy to manipulate spreadsheet. At the same time, attendees have a smooth sign-up process that looks and feels more professional than something like a Google form. It is able to send automatic confirmation emails, and can also issue tickets. I've found that this software saves us a tremendous amount of time while still having an elevated feel for the users.
  • Very professional looking -- makes your event feel well run.
  • Automates various messages, like confirmation emails and reminders.
  • It would be nice if Eventbrite had a demo function to show you just how detailed you can get. Some features can be difficult to locate, or even know that they exist.
This software is very well suited for a variety of larger events, like lectures and performances. I have appreciated setting it up and allowing it to run around the clock for our participants, which ultimately provides a smoother experience. However, I probably wouldn't recommend it for events where you're expecting a smaller audience. It can take a while to set up exactly as you'd like, and it may not be worth the time if you're expecting 30 people or less (depending on how much info you're trying to gather, of course).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite has been used this year and previously for registering individual attendees for a professional development and networking conference, across the whole organization. It's a pretty efficient ticket sales and donation gateway for the size events this organization produces.
  • Options for creating specialized demographic-gathering questions. Great for post-event analytics about attendees, which is also helpful for future event planning.
  • Coding for ticket discounts and complimentary passes. We have many guest passes that need unique codes. This saves the event staff from manually registering specialized individual ticket sales. It also enables drilling down for post-event analytics.
  • Clean design layout. Simple to set up, simple for attendees to navigate.
  • Drilling down through order details can be a bit tedious.
  • Setting requirement switches for some customized customer questions may seem complicated.
  • Badge creation has limited design options.
While Eventbrite is really quite good for both individual and multiple-purchase ticket purchases, and we have used both, it is our experience with sponsors and group registrations that they need group tickets best handled through a personal registrar due to a lot of ticket changes that can't be self-administered easily online by the buyers.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is being used by the marketing department in order to collect registrations in a more personalized matter for our seminars and broker events. We can customize the information we want to collect and the registration page to offer a customized user experience.
  • Follow-up emails.
  • Analytics.
  • Registration reports.
  • Customized registration pages.
  • More custom organization pages.
  • Easier registration for users - Sometimes they have to enter information twice.
  • Group registration.
Eventbrite really helps with customization for different events. They also allow you to keep events private (by invite-only) or open it up to the public. Which, they help advertise to their wide database. We enjoy the different features and reports that are available to our organization. We do all free events, so it is nice to have a ton of resources through Eventbrite.
Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is an event-planning service that allows individuals to efficiently track attendees or those interested in an event. It integrates extremely well across a variety of platforms and offers a very clean and easy user experience. Furthermore, as an organizer, Eventbrite does a great job regarding tracking attendees. The service enables organizers to find the most effective advertising platforms and apply those lessons learned to later campaigns.I have used Eventbrite in order to keep track of meeting attendees outside my own organization. I have really enjoyed the overall experience of creating, sharing, and managing events / meetings through the service.
  • Extremely clean user interface - enables users to access the content they need over being distracted by other features
  • Tracking works extremely well. I can easily integrate reporting with other business tools.
  • For free events, costs at Eventbrite are extremely low (or free!)
  • Eventbrite is a very streamlined service and does not offer a lot in terms of customization.
  • Templates are not centered around branding and focus more on Eventbrite's platform
  • There are other business solutions that can perform as well or better within more common ecosystems.
In a business setting, I have enjoyed the simplicity and tracking abilities for multi-customer events. However, I would probably recommend Eventbrite outside of the corporate world. I think Eventbrite works much better for individual events or specific events that will track people from several locations (instead of one to a few companies). Overall, I like the experience and find the user interface inviting and easily understandable for new users interested in events.
David Bonilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are a real estate brokerage which regularly hosts classes, panels, and social events. Our marketing department uses Eventbrite to promote these events, collect contact & other information, and for checking in guests at the actual events. From time to time, these events require a paid ticket that we handle through Eventbrite's payment system.
  • Collecting guest information with custom options available.
  • Creating a list of past attendees can be re-targeted for future events.
  • Integrating with other marketing platforms like Facebook and MailChimp.
  • I'd like to see a separate section to access ticket options from the dashboard so they are much easier to edit when needed.
  • When doing paid tickets, the Eventbrite fees and payment processing fees can really add up.
  • The event pages have looked the same for quite some time now so some refreshed page templates would be great.
  • Refreshing the email templates.
Eventbrite is a great platform, especially for companies hosting small to mid-size events that have free entry or a low-cost ticket. It's free to use except for fees on ticket sales. Eventbrite also targets its own users with your events if they have attended similar events. This is a great feature especially for companies still learning how to generate more attendance to their events. I'd say the downside to Eventbrite really comes in when you start hosting larger events with paid tickets. The fees begin to add up to a sizeable chunk of change.
Dan Offer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite offers an easy and no-fuss ticketing solution that enables one to easily supply tickets for given events with relative ease. For users, the app is easy to use and seamless, with tickets available on their mobile app or PDF (print or in screen). From a vendor perspective, it's easy to keep track of attendees and ticket sales.
  • Mobile app.
  • Simplicity.
  • Omni-channel.
  • Cross sale.
  • Lists of events.
  • Marketing of events.
Eventbrite would be well suited to those looking at ticketing solutions for:
  1. Festivals - So for example, a local festival that happens annually or semi-regularly.
  2. Music gigs - ad-hoc festivals.
  3. Beer, cider or wine events.
  4. Local events - including those sold virally through social media.
  5. IT or networking events.
David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite to handle registration for most of our ticketed events. The School of Music utilizes it the most, as they host many concerts throughout the year, but we use it for conferences and other events hosted by other departments. Eventbrite was a huge improvement over our old/non-existing event management processes. The registration, payments, attendee communication, and sales reports are all unified. It's saved hours for each event we run and delivers a much more professional user experience on both the front and back-end of the event registration process.
  • Easy to create professional-looking event registration pages with multiple ticket types.
  • Allows us to create promo codes for discounts or access to hidden ticket types (for employee-only pricing, etc).
  • It allows us to accept at-the-door payments as well as online payments.
  • Integrates with many other services we use such as Mailchimp and Facebook.
  • There are a few quirks that have prevented me from changing a certain element on the order form, the payment process, or other event info after the event has been published. If we need to make a change mid-stream, either we're stuck or we have to delete the event and start over.
  • The pricing is approaching the "There's probably a cheaper alternative we should look into" territory. Thankfully we are grandfathered into their more affordable pricing scheme, but I had to steer away from Eventbrite on a different project because the features I needed were pay-walled behind a pricing tier that didn't make sense for my client.
  • The Facebook Events integration is great, but beware of the fine-print that prohibits marketing to any attendees who purchased through the Facebook link.
Eventbrite is great for almost any application where you need to sell tickets online and check-in attendees at the event. If you have a low attendance event or don't need to verify a guest's payment status, then you can find more affordable registration/RSVP solutions. Our concerts and musicals hosted by the School of Music are a great fit for Eventbrite, but events like our invitation-only "Brunch with the President" or free Homecoming activities (it's great, but not necessary that you RSVP) are better suited for simple web forms.
Renea Hanks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are currently using this to begin setting up our meetings for baby boomers. Eventbrite quickly addresses the ability to organize meetings whether they are free or paid. I can make my events private or public to invite people to my events. I also have the ability to link it to Twitter and Facebook. I use Twitter, however, this is very helpful for others that use Facebook.
  • Organizing many people to one location
  • I can see how many people actually attend the events
  • Mobile app availability so I can organize wherever I am in the world
  • They don't market that they really understand how to focus. It would be excellent if they taught all of us how to do that!
  • I would like the ability to customize my dashboard
  • Short videos for tutorials and make it clear they are video and not a lot of content to read.
Eventbrite is well suited for:
  • Small businesses who are bootstrapping (Eventbrite built a billion dollar company bootstrapping.)
  • Anyone wanting to create a live event.
  • Organizing any event where you want to track your attendees and have the ability to follow up well.
Eventbrite is not well suited for persons/companies who want to charge for an event but don't want to pay a fee for it. Eventbrite is free as long as your event is free. That's fair enough to me!
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Eventbrite from time to time for our events or as we attend the events of others. It is a basic, well-adopted event registration solution.
  • Great mobile app
  • Ease of customer use and known to clients.
  • Ease of use and the ability to make minor customizations easily.
  • Needs to improve its integrations with CRM systems.
  • Improve the check-in process.
It's great to use in a situation where you need basic registration for an event. It does not handle session registration well within a conference.
Score 5 out of 10
Vetted Review
Verified User
Incentivized
Eventbrite is used to send out invitations to large audiences.
  • Widely used by industry professionals in a variety of industries.
  • User-friendly and simple to use.
  • The interface allows you to export a list of participants.
  • Not as personalized.
  • Wish they had templates you could send.
  • Does not classify groups so after numerous events the data does not reflect larger marketing efforts.
If it is your first time running an event and you need to send it to a large scale audience, I would send ticketing via Eventbrite. With only a few events per year, the platform is a good resource to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using Eventbrite to collect registrants for all of our events across all of our divisions.
  • Integration with Facebook events.
  • On-site registration check-in.
  • Form.
  • The registration dates for the tickets are a bit buried - When you copy an event so you don't start from scratch, you have to remember to dig through a couple clicks to get to the registration timeframe to change it.
Eventbrite is well suited for small-scale free events.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We used Eventbrite to advertise our Saturday job fairs and to schedule interview slots for job seekers. This tool was used by the recruiting team within the human resources department. This was helpful in regards to crowd control and advertising the event to the community. It also helped us gather pertinent candidate contact information to assist us with following up and measure the success of the event in regards to approximate headcount. Having Eventbrite linked to Facebook was also a great perk in regards to advertising.
  • Friendly user interface, and extremely easy to set up.
  • Links with Facebook for more exposure.
  • Well-known app/service.
  • The ability for multiple users to see one event through the Organizer.
  • The ability to transfer data from the event to other users is limited.
Eventbrite is great for tracking data from participants of an event. It is a great way to get approximate headcounts for pre-ordering and helps keep you organized.
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our nonprofit used Eventbrite for a book tour we did for a book released by our executive director. We've also used it for various meetings and fundraising events from year to year. It was used by our entire staff for these events and allowed our supporters and followers to register for events, receive a ticket for that event, and get all info on location and time. It helped us to determine attendance numbers so we could prepare appropriately.
  • Very user-friendly and beautiful event landing pages.
  • There's a good amount of customization in terms of ticket types, adding location info, and collecting different data fields from attendees.
  • Their blog/events public pages were great for locals to see upcoming events, so we had some people join us who had never heard of us before.
  • Eventbrite could allow you to customize a bit more of their landing pages. They're hardcoded pages with basic levels of customization.
  • For nonprofits, we need to be able to track if a portion of a ticket is not tax-deductible. Eventbrite currently doesn't have a field for this in their system, which has been challenging when it comes to tax receipting at the end of the year.
  • We've used tools like Ticketspice, which allow a lot more customization of the landing page to collect additional fields and change how the background colors and fonts look. This is lacking in Eventbrite.
Eventbrite is great for free events especially because it's completely free to use. They only charge fees for ticketed events, which is pretty significant. One improvement they could make is lowering their ticket fees. Eventbrite is also great for someone who needs to quickly get an event page up and isn't looking for a ton of customization.
October 04, 2019

Smart Product

Emily Hammell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Marketing uses it to manage community events for our residents. It allows our office staff to direct residents to the Eventbrite page to RSVP for events so it allows them more free time. We've also used it for our company-wide events instead of using email or mail for RSVPs. It has allowed us one central location for this info.
  • Streamlined RSVP process: very user-friendly
  • Great free features: exporting lists, manually adding RSVPs, charging per ticket.
  • Good customization on free version: you can add a banner photo and logo, which is really nice.
  • There is a feature that allows you to make your event "public," but creating a public event also lumps it into the community calendar, so everyone can see the event. We had guests attend that weren't invited. I wish there were a way to make the URL public, but not show up in search results.
  • More email communication. It would be nice if there were a way to link it with a Facebook event/page or have more communication with our attendees.
  • More guidance to first-time users may be helpful. It can be difficult to understand how the event page gets pieced together.
Eventbrite is great as an event ticketing platform that ensures all your info is in one place. You can also add custom fields to gather info about attendees. It's very convenient compared to getting RSVPs via email or phone, which the company was doing previously and was hugely inefficient. We did run into a problem with the event being public. There's no way to allow your URL to be accessed and to RSVP without your event showing up on public searches. We had members of the public attend our company-only event.
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