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What is Jitterbit?

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

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Recent Reviews

TrustRadius Insights

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users …
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Does the job!

8 out of 10
April 05, 2019
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary …
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Popular Features

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  • Pre-built connectors (12)
  • Connector modification (11)
  • Support for real-time and batch integration (12)
  • Monitoring console (11)

Reviewer Pros & Cons

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Starting Price Per Month

Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $1,000 per month
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Product Demos

Amplify Salesforce with Jitterbit Integration


Jitterbit Harmony Summer Release '14 is here!


Jitterbit Solution NetSuite-Shopify Order to Fulfilment Demo


Jitterbit Solution Salesforce-NetSuite Quote-to-Cash Demo


Jitterbit Speeds ServiceMax Integration with SAP Back office ERP


NetSuite Integration - Jitterbit 5 Minute Demo

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Cloud Data Integration

Cloud data integration software simplifies the task of integrating data from multiple different cloud applications

Avg 8.1
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Product Details

What is Jitterbit?

Jitterbit combines APIs, integration and artificial intelligence. Using the Jitterbit API integration platform companies can rapidly connect SaaS, on-premise and cloud applications and instantly infuse artificial intelligence into any business process. This API creation technology enables companies to reuse business-critical applications and data to bring new offerings to market faster. Additionally, Jitterbit's industry experts work side by side with users' companies to accelerate innovation.

Jitterbit Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Jitterbit is a cloud integration technology for cloud, social or mobile apps. It provides accessibility for non-technical users, including easily creating API’s and data transformation scripts within the integrations.

Jitterbit starts at $1000.

Reviewers rate Pre-built connectors and Data quality services highest, with a score of 8.

The most common users of Jitterbit are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Jitterbit has been widely utilized as a middleware solution, enabling seamless integration between various systems and platforms. Users have leveraged Jitterbit to move data between systems such as Oracle DB and Salesforce, NetSuite and Salesforce, and legacy ERP systems and Salesforce. The software has eliminated the need for extensive development in Java or Net, allowing users to efficiently transfer data without writing code. It has proven to be invaluable in managing data flow between multiple systems, ensuring accurate and consistent data across platforms. Users have praised Jitterbit's features such as operation chaining, email notifications for success or failure, logging, scripting, and conditional mapping. Additionally, the user-friendly UI and field mapping tool have been commended for their ease of use and ability to streamline complex integration processes. Jitterbit's capabilities have been particularly beneficial in implementing Salesforce solutions, integrating HR systems with other departments for improved data management, and facilitating seamless sales order and shipping integration for eCommerce sites.

Versatile Data Integration: Users have found Jitterbit to be a highly versatile tool for data loading, mapping, and integration between different systems. Several reviewers mentioned that it allowed them to streamline their data processes without the need for coding, making it much easier to manage and connect SalesForce and NetSuite.

Configurable Logging and Notifications: The configurable logging feature in Jitterbit has been highly valued by users. Many reviewers have mentioned that it provides clear visibility of the progress and any potential issues in running jobs. Additionally, the ability to receive notifications online or via email has helped users stay informed even when they are not actively monitoring the system.

User-Friendly Interface: Reviewers appreciate Jitterbit's user-friendly interface compared to other similar products. Multiple users have stated that it does not require developer skills to utilize its capabilities effectively, empowering non-technical users to take ownership of the integration process. This ease-of-use aspect is seen as a significant advantage by many customers.

  1. Migration Issues: Some users have encountered difficulties with migrating updates to existing jobs in production, resulting in duplicated project items that need to be manually removed.
  2. Lack of Error Trapping: Reviewers have expressed frustration with the lack of trapping under-the-covers SOAP errors, such as when a query takes too long in Salesforce. This can lead to partial file pulls without proper failure notifications.
  3. Limited Debugging Capabilities: Several users have mentioned that the software's debugging capabilities are lacking. They suggested improvements such as adding checkpoints to track variables and a debugger, as well as enhancing logging options for better post-runtime review of integrations.

Users of Jitterbit have made several recommendations based on their experiences with the software. The most common recommendations include utilizing Jitterbit for integration needs, having a trained administrator to fully utilize its flexibility, and investing time in understanding the data flow between endpoints. Overall, users highly recommend Jitterbit for mid-size organizations aiming to scale at the enterprise level. They find it simple yet secure, with no hidden gaps or pricing surprises. Users suggest exploring Jitterbit's product offerings by reaching out to their team while taking into consideration the depth of scripting expertise required for Jitterbit developers.

Attribute Ratings


(1-25 of 25)
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Fadi Dagher | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use Jitterbit for integration projects. Mainly to integrate different systems with each other such as NetSuite, Shopify, MYOB, Database, APIs. The use cases varies from data synchronisation, to exposing the organisation's business entities as APIs. Also, lately, EDI capabilities has been added to perform B2B integrations. The platform is able to perform all these types of integrations admirably. Also, since it can be hosted on premise, the platform can easily integrate onpremise and cloud-based systems with no issues
  • General purpose integration
  • Transformations
  • Integration with behind-the-firewall systems
  • User experience
  • Logical operators connectors
  • Stability of the platform
General purpose integration among different systems where investment in more expensive options is not an option. For example, the platform can integrate with APIs, Databases, FTP, SFTP folders as general connectivity protocols, but also Jitterbit exposes a wide range of specific 3rd party connectors as such NetSuite, Shopify, Microsoft, AWS, and Google connectors. Scenarios where clients require advanced API features might not be well suited to Jitterbit as their API Manager is very basic.
Laura Sponaas | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

We have 15 Jitterbit projects in production right now (housing about 5 times as many jobs/operations that run at various times of the day/night) and QA/DEV environments that mirror those projects. Currently, these jobs primarily move business data to and from our Salesforce org. We are currently also looking at Jitterbit's API creation and management capabilities for real-time data needs, but have not put anything info production yet... only QA.

Integrations we currently have (Source/Targets):
Oracle ↔️ Salesforce
SQL ↔️ Salesforce
FTP ↔️ Salesforce
Salesforce ↔️ Salesforce
Local File ↔️ Salesforce (Used in Jitterbit Cloud Dataloader for one time import/exports)

Jitterbit Features we Use: *Including, but not limited to the list below*
Operation Chaining
Email Notifications (success or failure)
Logging (WriteToOperationLog)
Operation Chunking
Project Variables for source/target credentials
Conditional Mapping
StringToHex/Base64Decode for creation of varBinary SQL data
Get/Set Last Run Time – for pulling only modified records since last successful run
SQL Target Db Pre-script - Include Null Updates
Temporary Storage (for csv files to use further down Operation chain)

  • Logging - totally configurable by the user, you can log any details about your running jobs, online (WriteToOperationLog) or to an email.
  • Cloud management environment. Can manage users and/or the running of operations from the website and do not need a client application to do so.
  • Client application is full featured and allows for greater control than our last "EDI"-type product we owned.
  • Operation-chaining -- a necessity! And it works well.
  • Migrating operations from QA to Production work well for initial deployment, however, when migrating an update to an existing job to production, sometimes certain project items are duplicated. This is not the end of the world... the duplicates can be removed, but would be nice if it was not required.
  • I have not found a way to trap under-the-covers SOAP errors (for example, when a query you are running against Salesforce takes too long). You get a warning error in the operation log that the job only pulled a "partial" file, but it does not fail.
Salesforce ETL needs, DB-to-DB ETL needs, RESTful API needs, etc.
Laura McDonough, PMP | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Jitterbit to manage the flow of data between multiple systems. While managed by one department, it synchronizes data and transformations to support processes across multiple departments. Our main objective is to create a clear flow of data, ensure the system of record is that data is accurate and consistent across platforms.
  • Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
  • Customer Support - we have always had great responsiveness to any questions or issues encountered
  • Reliability - Jitterbit has been extremely reliable with no major outages in the recent past
  • Integration recipes for more platforms - e.g. JIRA
  • Fewer upgrades - there are upgrades every couple of weeks so if you are not using the cloud version, you need to manually "keep up"
Jitterbit is suited for organizations where you need to move data from one system to another, and/or transform it while doing so. It's great for moving data between popular products in use by many enterprises today including Salesforce and NetSuite. It's also well suited for organizations who cannot afford to keep an integration developer on staff. Since Jitterbit makes available many recipes to map data between popular applications, a well-trained business user could handle many of the configurations.
Score 9 out of 10
Vetted Review
Verified User
We use Jitterbit to sync cloud systems to on-premise systems in a bi-directional way. Specifically, we link Salesforce and Great Plains by integrating Sales Orders, Purchase Orders, and inventory transactions. We also use Jitterbit to connect cloud systems -- specifically, our eCommerce site (Magento and Spree Commerce) with Salesforce around Sales Orders, Shipping Confirmations and Inventory.
  • Easy to connect systems without the use of developers
  • Provides a single management interface for all integrations
  • Highly stable and reliable
  • Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product
If Jitterbit offers a connector for the endpoint (and it's constantly adding new connectors) then the integration is super easy and can be implemented at very low cost...possibly by in-house IT resources with no developers/specialists. Jitterbit also offers the ability to connect to more generic web SOAP services and API endpoints -- these connections require a little more technical knowledge, but are also very straightforward to set up. Jitterbit can also expose all of the transform operations as its own API endpoint. So if there's a need to execute one of the Jitterbit operations from a foreign system (web site, mobile app, or other systems) it's really easy to expose it as an API endpoint, essentially offering the ability to host an internal or external facing web service for anything that lives within Jitterbit.
April 05, 2019

Does the job!

Ravi Agarwal | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We have been using Jitterbit for a few years now and it's a well-designed product. We use it to integrate Banner with other auxiliary systems.
  • It has made integrating our systems easier
  • The customer service is great.
  • I would like to see some enhancements such as better logging capabilities and version control.
Integrating Salesforce with Banner and other systems is well documented and easy to implement.
Dudu Elmaleh | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We at Uptima are experts in Field Service and Quote to Cash Implementation. When building an end-to-end solution, a reliable integration is a key component.

Jitterbit helps us complete our complete solution delivery with their ability to integrate with various systems (cloud or on-premise), databases and machines. Their strong Salesforce integration capabilities and easy to use wizards are key when implementing Salesforce solutions.
  • Built-in Salesforce wizard - for Salesforce projects, the wizard enables you to achieve the basic integration structure with easy to use wizards for all DML operations: Query, Upsert, Insert, Update and Delete.
  • Scripting - when you need something more complex in your integrations, the script option will give you extended capabilities to handle those tough spots with a lot of built-in functions.
  • Migration - while doing migrations is usually hard and painful, Jitterbit migrations are simple and fast. Using their migration tool, going from Dev -> QA -> Prod is a very simple process.
  • Debug - integration can get complicated and sometimes strong debug capabilities are needed. adding checkpoints to track variables and a debugger can be big improvement.
  • Logging can be improved, adding rich text options and other logging formats can assist when reviewing integration after run time.
  • Version control - they should have the option to hold revisions on any object.
Suited for any integration project, especially Salesforce integrations. I did not encounter any project we did in the past where Jitterbit could not handle the requirement. It has all the capabilities and options you need, and yet it is still easy to use, easy to install and easy to maintain.
Score 10 out of 10
Vetted Review
Verified User
I use Jitterbit primarily for the data loading capabilities into Salesforce. Its ability to schedule jobs and store multiple logins and connections has been the big time saver for me and my department. It also allows you to easily store the connections to the files and extracts that you use frequently to make repeatable interactions even easier.
  • Using Jitterbit with multiple Salesforce orgs. If you have to load/query into more than one org, the ability to save your connection information and easily switch between connections is a huge time saver. You can also access the same files for multiple orgs as needed.
  • It took a little while to get used to remapping fields. Once you get the hang of the refreshing and remapping it works very well, but there was a bit of a learning curve to it.
  • Some of the UI interactions aren't super intuitive. Closing tabs or getting to the right one can be a little difficult at times.
Jitterbit is excellent for extracts and loading into Salesforce. It is a great replacement for some of the standard Salesforce options, the data loader, and the data import wizard.
Score 9 out of 10
Vetted Review
Verified User
We have always used Informatica for our data integrations—first the on-prem version for many years and recently branching out into the Cloud version as we began our journey into a Salesforce rollout. It became clear to us IICS was not the right tool for the job with Salesforce or any of our SaaS integrations, so we experimented with Mulesoft and Jitterbit. Over the last year, we have become mostly a Mulesoft shop now, with some of our smaller and less supported apps still leveraging Jitterbit. I would say we are 20% Informatica Power Center, 60% Mulesoft and 20% Jitterbit. Currently, Jitterbit is only used for the smallest portion of our Salesforce integrations, shuttling data back and forth between our internal legacy CRM system and the external Salesforce cloud.
  • Some of the pieces we wanted to bring into Salesforce were quite complex, but Jitterbit handled it easily. It’s like it learns from past experiences and you benefit from someone, somewhere having gone through this before.
  • Easy to set up and get going from the start. It was only a few minutes after going through the set-up process that we were able to migrate data over from our internal system to the cloud.
  • Planning ahead for some of our AI-driven analytics, I think Jitterbit should be able to handle those well, it’s got a nice interface that walks us through what we need, as long as you are starting from a position of knowledge before attempting it.
  • There is a bit of a different look and feel to Jitterbit than the other ETL packages we were used to. Not bad different, but took just a little getting used to.
  • Pricing was higher than some of the other ETL tools we looked at, and we could not really understand why. It has the same ups and downs that any other tool has, so it wasn’t a complete package to give you a one-stop-shop, so we could not see why you would pay more for the tool over others in its class.
  • The connections were a little less than spectacular when comparing against Mulesoft. Sometimes you need a little more flexibility and we found it harder to be flexible with Jitterbit than other tools.
This is a great tool for bringing data out of your locked, internal systems and getting it into the cloud. It meshes well with Salesforce and is fairly easy to use, helping the transition from other older, more complex tools into a more modern environment. It has lots of competition in this space and some are better than others, but if your data is straight forward and you know it well, Jitterbit will get the job done. If you are not as close or comfortable with your data and need to do some wildly complex migrations, there might be better packages out there for you.
Score 9 out of 10
Vetted Review
Verified User
We use Jitterbit to integrate data between our payroll system, HR Pyramid/PRISM HR, and Salesforce to maintain contact records, accounts records, prospect records, and a few custom objects like benefit records. This is currently a one-way feed into Salesforce, but we are investigating using it to transfer data out from Salesforce to third-party insurance carriers, vendors, and our payroll system. It was originally set up by a consulting firm that helped stand up Salesforce. The UI is extremely user-friendly so that when we need to modify field mappings I can go in as a superuser/admin and confidently make the changes. This is a great program since it's free and has a fairly low learning curve. I'd recommend it for small to medium-sized companies that have limited resources and budget restrictions.
  • UI is super easy to understand with a low learning curve so admins can figure it out and maintain it without breaking anything.
  • It's FREE! There's a paid version too but I like that you can use most of the features for free and they're not pushy with buying.
  • There's a great user community that you can google and ask any questions. Most problems I've encountered have been posted and answered already.
  • It's not very easy to create backups of your field mappings so if you break something you can't just "rewind" the clock and unbreak it. The paid version offers a backup feature but even that is not super user-friendly.
  • Larger companies probably don't have much use for this. I'm at a much larger company now and we handle such system integrations with more advanced tools.
  • Sometimes we've had downtime from Jitterbit just due to the nature that it has to be hosted on a remote server. Our server was aging and had down times which affected Jitterbit.
Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product.

If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!
Wendy Hamstra-Smith | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using Jitterbit to import external data sources into Salesforce. We also use it to move data from one Salesforce org to another. This has helped create a more streamlined data integration process. It has also allowed us to set up transformations within our data sources. Another use instance is picking up files from our sftp site to prevent manual intervention.
  • Data Transformation - updating multiple sources to use our data dictionary
  • Picking up files from our sftp site - removes manual intervention
  • Move data from one org to another through Salesforce
  • It was difficult to figure out how to export file sources
  • We have to pay per integration site so that can be costly if we are using it for multiple sources
  • Some of the icons are difficult to determine their functionality
Loading multiple sources, transforming data, moving date from one org to another. We also receive a non profit discount as a university which helps make the tool affordable for us. We are exploring it to move data from our customer relationship management system to our student information system or system of record.
Score 8 out of 10
Vetted Review
Verified User
It is being used by out Engineering department to push data from Fusion Life Cycle to NetSuite.
  • Automating the push of data has been a Godsend -- We were doing this entire process manually
  • Adding or making a edit has been a fairly easy process
  • The time it has saved us allowed us to not hire another person
  • Would be nice to see more examples how to do some things -- Would like to see how to go from NetSuite Data base to Excel.
If you are having to do manual work for this type of process this is the only way to go
James Smith | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We use it for Salesforce [administration] to try and import/update/amend data en mass.
  • Viewing data mappings
  • Having lists of historic maps
  • Getting granular in the way you update records
  • It can't handle some characters like : ; ) etc., in the field name which is really annoying as you don't realise it until you try to run the load.
  • Sometimes the process can be flaky and just not work for any good reason but that is rare.
For general Salesforce updates, I use it all the time over and above Salesforce Data Loader or
Eli Strong | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The two primary managers and one intern for our CRM use Jitterbit to import and export data. We are using the free version at the moment, but exploring the use of the full enterprise version as an ELT tool.
  • Simple imports
  • Mass exports
  • Importing a subset of records for testing. For example allowing the import of only the first 5 rows of the file.
If you need a full dump of a particular object or if you have an import to a single object, the free version of Jitterbit is perfect. If you have a file where some records may already be in the system and some may not, this isn't as helpful.
Score 8 out of 10
Vetted Review
Verified User
Jitterbit was used to process royalty statements from multiple licensees. And Jitterbit was used to streamline the data from multiple sources into our database.
  • It handles different sources very efficiently.
  • Programming in Jitterbit and the available plugins is simple and very effective.
  • User administration permissions provisioning is easy.
  • I would expect more math functions to be added as we had few issues while rounding the numbers.
  • Currently I believe the rows are getting processed one by one, it would be beneficial if we could do a bulk insert options into SQL too.
Jitterbit is well suited for handling multiple files. Where company policies have multiple dev environments, it would require the purchase multiple licenses.
November 06, 2015


Ankur Goswami | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using Jitterbit to Integrate our ERP (JD Edwards) with our CRM - Salesforce.
  • Ease of use.
  • Flexibility to code.
  • Administration, logging and publishing code.
  • It can integrate with DB and other third party apps well, but it would be nice if we could also invoke existing processes / code (Like SSIS etc) from Jitterbit.
  • Would be nice if Jitterbit could also implement JD Edwards API to invoke business logic within JDE.
Scalability - Jitterbit supports many different types of integration including SFTP, i.e. it can also be used as an EDI tool for ERP applications.
Scott Boetig | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I've been using the Jitterbit data loader for all my Salesforce data needs for about 4 years. It is far superior to the standard Salesforce Apex Data Loader in so many ways. I know many other consultants in my organization and others who use it to manipulate data in Salesforce.
  • Preserves mappings so that you don't have to redo them. This was my biggest frustration with Salesforce's Apex Data Loader. I believe they may have added this functionality now but Jitterbit does this well and I'm not interested in switching back.
  • Platform independence: I recently had a customer that required consultants to use MacBook Pros. My company laptop is a PC. Since Jitterbit is cloud-based, I was able to create mappings on one computer and execute them on the other.
  • Ease of use: Jitterbit is simple to use and has a very intuitive interface. It auto-creates log files so that you can review the results of your data operations.
  • One recent complaint is that I kept getting prompted in the application to upgrade but when I clicked the upgrade button I received a cryptic error. It didn't seem to affect the application fortunately. This occurred on both the Mac and PC versions.
My experience to this point is only with the free version.
Travis Terry | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We are using JitterBit on a number of projects. We use it to load data from a FTP directly into Sales Force these daily file loads give people access to the front end we developed on We also use JitterBit as a middleware for a different SalesForce projects where we load order data from an Oracle DB back up to Salesforce with all the item and tracking information. And lastly we use JitterBit as a Web Service Endpoint that we call from NetSuite do a transformation and load the data back into Salesforce. Jitterbit has taken out a large layer of development in either Java or .Net and just about anyone can move the data with out writing a line of code. Ok so there is still some basic javascript to write to do more custom things with the data but it is very basic stuff.
  • Loading data
  • The ability to easily change, map or upsert to and from SalesForce and NetSuite.
  • Creating an Endpoint Web Service without writing any code.
  • I only see a few drawbacks with Jitterbit but every time I see one they are already in the process of fixing this.
  • We ran into an issue where were were doing and If Else loop query in salesforce that was using thousands of API request during the operation and they were already working on a Map Cache for this problem.
  • Back when we first started working with JitterBit we had an issue of connecting to NetSuite but since then they have built connectors for NetSuite using their built in WSDLs
We have had great luck integrating our databases here which are Oracle and SQL server with Salesforce. Anyone that is looking for a middleware with Salesforce should check this product out! We have also found that we can easily load giant million-record files into database from flat files that couldn't be done nearly as fast as we could through our developers.
March 16, 2015

Jitterbit 5.3 Review

Score 6 out of 10
Vetted Review
Verified User
We use Jitterbit to connect with and transfer data between certain of our clients' systems with our own SaaS product via web services.
  • Jitterbit makes it easy to visualize the process flow of operations that it participates in.
  • Once configured correctly Jitterbit runs reliably without much maintenance attention required.
  • Jitterbit support has been responsive when we've needed to engage them for assistance.
  • Setting up secured connections for web services required tweaking multiple application configuration files and custom code to get the support that we needed.
  • The proprietary scripting language is relatively capable for data transformation, but could be improved to handle more complex scenarios. Presently, anything outside it's capability requires a custom Java plugin to be written.
  • Jitterbit's mapping tool is fairly powerful, but entering a large amount of field information for data mapping and transformation can be time consuming and cumbersome.
  • I feel like the documentation for advanced users is inadequate and I was forced to open support cases to ask questions, for which answers should be available online.
  • Our implementations required developer-level skills including a good working knowledge of XML and XML Style Sheets.
It seems like if your integration needs are simple, your schemas are stable and well defined or your needs fall into an area where Jitterbit has a connection wizard, then implementation can go very quickly. If you have more complex needs then you may wan to plan for some bumps in the road.
Score 10 out of 10
Vetted Review
Verified User
It is being used by the IT department to integrate several systems. It reduces tremendously the amount of time we need to spend implementing what Jitterbit already does.
  • Migrate between databases
  • Integrate data from rdbms to Salesforce and vice-versa
  • Super easy to set up and use
  • Interface could be more user friendly and more intuitive
You can be so excited about Jitterbit and start using it for everything. Try to analyze each case because sometimes what you want to do may not required Jitterbit.
Don Waters | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We used Jitterbit Standard Edition for our client to integrate two 2 endpoints. One was Salesforce, a SaaS-based CRM system and the other was Sage MAS 200 ERP (formerly MAS 90). Sales Orders are entered to Salesforce and then upon update are sent to Sage MAS 200 ERP as an import process via the Visual Integrator module. We also have bidirectional update of Ship to Addresses , Customer records, and Item records.
  • Great for endpoint to endpoint integration where data transformation is an important component of the process.
  • Visual nature of the mapping is very good and the general visual layout of the processes employing these mappings is also very good.
  • Copying of process and mappings make the integration a lot easier than it would otherwise be.
  • Scripting language takes some getting used to depending on your programming background.
  • There is a lack of some standard template procedures that could be used to create variations from the template. This would be very beneficial.
  • Logging utility needs a re-write since the filtering is not very intuitive and sometimes is not very effective.
If you are looking at standard integration with an existing Enterprise Connector like Salesforce, SAP or Oracle, then this is a great tool. It is a little more difficult when one of the endpoints has some limitations. Our MAS endpoint was problematic, at best. The lack of ODBC updates on that end made for some serious issues. This is not due to Jitterbit, but the MAS product itself, so this is a word to the wise to be sure that all of your endpoints have what you need to get the job done in a reliable and verifiable way. You will need the ability for both endpoints to report back the status of all updates. Without that capability, the job can quickly become difficult. Again, this is more about the endpoints than about Jitterbit, which is a robust SaaS integration platform.
Crystal Steinbach, MBA | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We are using Jitterbit to move data from an old legacy ERP system into We are currently using it in our sales and marketing department but we are considering using it as well in our HR department to further integrate data between their systems. Because I pull information from an old ERP system, I do have to manually clean the files before import using Jitterbit. It does take a good deal of time and focus to ensure my imports are going as needed. I would like to see an automatic lookup field in Jitterbit for the record ID. That would make my imports go much more quickly. I really like the field mapping tool. It's very easy to use and to add various rules and filters. It's a good solution for our needs. It's helpful to have some technical savvy before diving in.
  • Data Export
  • Field Mapping
  • Mass Delete
  • Salesforce ID lookup too
  • Ease of use
  • Better error reporting
I can only say that Jitterbit integrates well with as I have yet to use Jitterbit for any other integrations.
Score 6 out of 10
Vetted Review
Verified User
We have Veeva which is an application on SFDC which is our CRM system. Jitterbit us used as an application for pulling the data to our data warehouse and pushing our updates/data to the Veeva cloud. It is mostly used in the Pharma Healthcare business of Bayer. We migrated to Veeva from Siebel in Jan 2013 and since then we have been using Jitterbit. I have been supporting Jitterbit since 9 months. We have come across many data related issues along with some process related. I can mention the ones which I faced myself and how i interacted with the Jitterbit Support Team. There are issues with pulling the long/free text fields. Also, there was one scenario where null values were being populated instead the actual value. These are all dbUpdate Plugin related issue. The log which Jitterbit creates is not self sufficient neither self explanatory. I think it could give more detailed log for troubleshooting the issue. If the plugin was updated by the Jitterbit team, it was not properly tested and was provided for us to migrate it to our Production environment and it disturbed the whole environment. I think there should be a process in place for validation and verification of any updates given to the customer.
I did work closely with the Jitterbit support team . They are very helpful and prompt.
  • Good support team
  • Does not use complicated code
  • Users can easily understand the structure
  • Need better performance with SFDC cloud
  • Need to have a better process aligned
  • Need to improve the log so that it is self ecplanatory to troubleshooting an issue
According to my experience, I think it has to come up with much compatability with SFDC cloud.
April 11, 2014

Jitters of JitterBit

Score 4 out of 10
Vetted Review
Verified User
Jitterbit was used to automate the ETL engine running across several databases to populate the data warehouse. It integrated very well with the SQL/MYSQL interface and worked seamlessly. It addressed the problem of product integration from various departments and saved company a lot of money as additional manpower was not required. Jitterbit was used only in the IT department.
  • Integration to multi platform tools
  • Pipelining a complicated workflow
  • Messaging and jogging for critical workflows
  • GUI
  • It needs to have a better API and some example codes
  • Sometimes it's pretty slow
The key question would be, does my application fit into a workflow model? If Yes then Jitterbit can help. Standard interfaces such as XML and logging between the various modules would definitely help to understand the jargon given out by Jitterbit. Overall the learning curve is not so steep for Jitterbit.
Mike Turnell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use extensively, and we have found Jitterbit to be a much easier tool to use than the standard data loader. We use it to mass update all objects in Salesforce (mainly opportunities and accounts) directly from CSV files. Any department that requests data changes in our database technically has use for it, but operations and finance folks are the ones who actually put the program to use. Simply having the object ID gives you the power to automatically update tons of SFDC objects, which saves us a lot of valuable time.
  • Mapping spreadsheet columns to object fields is very intuitive and easy to figure out
  • Very speedy, considering the amount of information I am inputting. Pushes a list of failures with detailed reasons, which allows me to go back and fix as needed
  • I felt extremely comfortable using the software within about 2 days... It was very easy to learn
  • Infinitely easier to understand than the stock Salesforce data loader
  • Mapping fields could provide a link to explain what the field is in more detail
  • Hard to visualize the impact that your mapping will have, might be helpful to load in object IDs and lay out the old value and what the new value stands to be
I have used DemandTools and Jitterbit, and I would always recommend Jitterbit for the more straightforward, lightweight jobs. The simplicity makes changing 1 or 2 fields a breeze.
Jules Clement | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I implemented a data integration project for a client. Jitterbit was used specifically to grab data from all over the world and copy it into a staging database. It had some data transformations, but nothing very complex.
  • The time to transfer millions of rows from China or South Africa was remarkable, it was very quick.
  • We never dropped rows or lost data.
  • It was very easy to pick up and learn how to do a simple data transfer.
  • Since I was grabbing data from seven identical systems, I would prefer that I could copy and paste an operation and just change the connection. Instead, I had to remap every transformation I made. Still, it was a time saver to be able to copy it.
  • I wish the programming of more complex transformations were less code-based and more GUI-based. Without knowing java syntax it made even some simple transformations difficult.
  • It was too easy to overwrite other developers code. A merge feature would have come in handy more than once.
Unless you want to do a lot of coding, it's not ideal for an ETL scenario. But it's very good with transferring large volumes of data quickly with simple transformations.
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