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KYC Portal

KYC Portal


What is KYC Portal?

KYC Portal is a customer lifecycle management (CLM) solution designed to streamline the Know Your Customer (KYC) processes for organizations. According to the vendor, the product automates customer onboarding, due diligence, and ongoing monitoring to ensure compliance with anti-money laundering (AML)...

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Users of KYC Portal have found the platform to be highly effective in streamlining due diligence and AML processes. They appreciate its …
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Product Details

What is KYC Portal?

KYC Portal is a customer lifecycle management (CLM) solution designed to streamline the Know Your Customer (KYC) processes for organizations. According to the vendor, the product automates customer onboarding, due diligence, and ongoing monitoring to ensure compliance with anti-money laundering (AML) and other regulatory requirements. KYC Portal is said to be suitable for companies of all sizes, from small businesses to large enterprises. It is used by financial institutions, banks, insurance companies, payment service providers, as well as gaming and gambling companies.

Dashboard Enhancements: The real-time Dashboard in KYC Portal CLM provides a static view of data in various formats, such as pie charts and widgets. It shows information such as the total number of applications, risk exposure, newly created applications, entity types, and upcoming reviews, according to the vendor.

Dynamic Screening Results: KYC Portal CLM integrates with third-party screening service providers to automate monitoring and decision-making based on screening results. The new feature allows users to display more detailed results from third-party screenings, including categories (e.g., PEP, Adverse Media) and scores provided by the third party, according to the vendor.

Dynamic Type of Entities: KYC Portal CLM allows dynamic association of the category of an entity based on a field's value in the form. Users can configure which field sets the category for the entity and the value in the field that triggers the association, according to the vendor.

Limiting Search based on User Access: The "USE FROM EXISTING" feature in KYC Portal CLM allows users to search existing entities to avoid duplication. The new feature allows the configuration of access limitations for the "USE FROM EXISTING" feature based on user rights, according to the vendor.

Notes Overhaul: The NOTES section in KYC Portal CLM keeps a full historical audit trail of entity/application activities. The new feature allows users to filter and search the audit trail based on various criteria, such as note category, type, users, exposure in the Customer Outreach Tool, and date range, according to the vendor.

Replication of Reports: KYC Portal CLM enables users to create and manage reports using the embedded report designer. The new feature allows users to replicate existing reports within a program, quickly configuring new reports based on the settings and filters of existing reports, according to the vendor.

Status Flow Printing: KYC Portal CLM's STATUS module allows the creation of customized status flows for applications. The new feature provides a visual representation of the status flow configuration, which can be printed as an image or PDF, according to the vendor.

Risk Categories Module: KYC Portal CLM's Scoring module allows the creation and management of risk parameters and categories. The new module displays all created risk categories and the fields contributing to each category's overall risk, according to the vendor.

New Scoring Method - Maximum Entity Risk Band: KYC Portal CLM offers various risk algorithms for scoring. The new scoring method, "Maximum Entity Risk Band," assesses the scores of all entities within an application and assigns the highest risk band to the entire application, according to the vendor.

Detailed View of Manual Risk Override: KYC Portal CLM's automated risk assessment module allows users to override risk assessments. The new feature provides a detailed view of manual risk overrides, showing both the automatically generated risk values and the overridden values input by users, according to the vendor.

KYC Portal Features

  • Supported: Alerts/Notifications
  • Supported: Audit Management
  • Supported: Business Process Control
  • Supported: Compliance Management
  • Supported: Exceptions Management
  • Supported: Legal Risk Management
  • Supported: Mobile Access
  • Supported: Operational Risk Management
  • Supported: Predictive Analytics
  • Supported: Reputational Risk Management
  • Supported: Response Management
  • Supported: Risk Assessment
  • Supported: Case Management
  • Supported: Compliance Tracking
  • Supported: Fraud Detection
  • Supported: Identity Verification
  • Supported: Reporting/Analytics
  • Supported: Risk Management
  • Supported: Transaction Monitoring
  • Supported: Task Management
  • Supported: FDA Compliance
  • Supported: Process/Workflow Automation
  • Supported: Risk Analysis
  • Supported: Data Verification
  • Supported: ID Scanning
  • Supported: Multiple Authentication Methods
  • Supported: Records Management
  • Supported: User Onboarding
  • Supported: Document Management

KYC Portal Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Windows
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Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Users of KYC Portal have found the platform to be highly effective in streamlining due diligence and AML processes. They appreciate its ability to automatically assess risk and facilitate communication with customers. The user-friendly interface makes it easy for businesses to manage their clients and suppliers, ensuring compliance for KYC and risk purposes. Additionally, the comprehensive reporting capabilities of the platform provide valuable insights and information on clients and suppliers, empowering businesses to make informed decisions.

Customers have praised the support team of KYC Portal, highlighting their cooperative approach as true partners in achieving business and technology goals. Their genuine interest in helping users has created a positive experience for customers, fostering a strong working relationship. The implementation of KYC Portal has resulted in efficient paperless onboarding procedures and digital approval processes, enabling remote work without compromising the quality of customer onboarding. This has proven to be particularly beneficial in today's remote work environment.

KYC Portal encompasses essential features such as PEP and sanctions checks, as well as adverse media checks. These features play a vital role in ensuring regulatory compliance and reducing risk for businesses. By leveraging these features, companies can confidently conduct thorough checks to mitigate potential risks associated with clients or suppliers. Overall, users find KYC Portal to be a reliable solution that simplifies complex compliance processes while supporting them in meeting regulatory requirements efficiently and effectively.

Automated Workflow Engine: Reviewers have consistently praised the automated workflow engine of KYC Portal, with many stating that it is the greatest function of the software. They appreciate being able to design custom workflows that align with their specific needs for due diligence and operational processes.

Graphical Dashboard: Users have found the graphical dashboard of KYC Portal to be visually appealing and easy to understand. They value the eye-catching visuals and find it convenient for monitoring and analyzing data efficiently.

API Integration: Many reviewers have highlighted the value of API integration in KYC Portal. They appreciate the ability to seamlessly exchange data between different systems, making it easier to integrate with other software solutions.

Limited Customization Options: Some users have expressed frustration with the lack of bundled fetches and limited options for customization in the software. They have mentioned that they would like more flexibility in terms of reporting features, being able to fill fresh KYC information after rejection without deleting the rejected one, and customizing the look and feel of the software.

Steep Learning Curve: Several users have found it challenging to handle resetting or setting new configurations in the software. They have mentioned a need for improved ease of use and a proper manual that provides clear instructions on how to navigate and utilize all features effectively.

Time-consuming Setup Process: The initial setup of the KYC Portal has been described as time-consuming and requiring dedicated effort by some users. They have highlighted the need for more time to configure the software fully and adapt it to specific models, suggesting that this process can be lengthy and demanding.

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