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monday.com

monday.com

Overview

What is monday.com?

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines…

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Recent Reviews

Jason's review 2023

10 out of 10
November 24, 2023
Incentivized
I am a product strategy analyst. I use Monday.com in many different ways. The first way is to submit new SOWs. We use it to keep our SOWs …
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Case of the monday.com

8 out of 10
October 10, 2023
I manage customer projects and timelines using monday.com We also create visual dashboards to display progress and metrics for our business.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 17 features
  • Team Collaboration (2111)
    9.0
    90%
  • Task Management (2150)
    9.0
    90%
  • Workflow Automation (1868)
    8.3
    83%
  • Resource Management (1834)
    8.3
    83%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

3 videos

User Review: How Monday.com Competes with Larger Project Management Tools
04:52
User Review: monday.com Works As A Tool To Promote Work Flow & Collaboration
02:26
monday.com Review: Makes Community and Events Management Work A Breeze
04:03
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Pricing

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Enterprise

$0

Cloud
Contact us

Basic

$8

Cloud
per user

Standard

$10

Cloud
per user

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.1
Avg 7.6

Professional Services Automation

Features that support professional services organizations

7.6
Avg 7.5
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Product Details

What is monday.com?

monday.com Work OS is an open platform designed so that users can create the tools they need to run every aspect of their work. The visual interface includes building blocks like Apps and integrations, allowing teams to build or customize their work solutions.

Whether users need to streamline a sales pipeline, create a marketing campaign process, run a robust CRM, or build a project management tracker – monday.com aims to provide a collaborative space for teams to stay aligned, agile and efficient, in everything they do.

monday.com offers a 14-day free trial, no credit card required.

monday.com Features

Project Management Features

  • Supported: Task Management
  • Supported: Resource Management
  • Supported: Gantt Charts
  • Supported: Scheduling
  • Supported: Workflow Automation
  • Supported: Team Collaboration
  • Supported: Support for Agile Methodology
  • Supported: Document Management
  • Supported: Email integration
  • Supported: Mobile Access
  • Supported: Timesheet Tracking
  • Supported: Change request and Case Management
  • Supported: Budget and Expense Management

Professional Services Automation Features

  • Supported: Quotes/estimates
  • Supported: Project & financial reporting
  • Supported: Integration with accounting software

monday.com Screenshots

Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of AutomationsScreenshot of IntegrationsScreenshot of ViewsScreenshot of File SharingScreenshot of DashboardsScreenshot of App MarketplaceScreenshot of Docs

monday.com Videos

monday.com - Making teamwork click
Users Testimonials | monday.com
The monday.com 2020 Evolution
Use monday workdocs to brainstorm, sync, and collaborate across teams without leaving your workspace. Communicate within the context of work by adding to a Doc — boards, dashboard widgets, and more!

monday.com Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish, Spanish, Portuguese, French, Italian, German, Japanese, Korean, Russian, Dutch, Turkish

Frequently Asked Questions

monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

Asana, Wrike, and Smartsheet are common alternatives for monday.com.

Reviewers rate Task Management and Team Collaboration highest, with a score of 9.

The most common users of monday.com are from Small Businesses (1-50 employees).

monday.com Customer Size Distribution

Consumers5%
Small Businesses (1-50 employees)35%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)20%
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Comparisons

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Reviews and Ratings

(4571)

Attribute Ratings

Reviews

(1-25 of 2167)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Well, it helps to organize the information and also share it with other teams or areas; I think that it's really great to improve the communication between areas.
  • Share information between areas.
  • Improve the organization of information.
  • Connect all the teams in the company.
  • The mirror tool, I would to use it with sub items too.
I think the best communication between areas is the same as its record of consulting the information. I can't think of scenarios that can't work.
November 24, 2023

Jason's review 2023

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I am a product strategy analyst. I use Monday.com in many different ways. The first way is to submit new SOWs. We use it to keep our SOWs organized from price to region etc. I also use it in my projects for sprint planning. Lastly, I use it for budget planning for our team, this is for the current year and upcoming plans.
  • Being able to edit sprint boards and move things around easily.
  • The graphics and UX are very creative and fun.
  • Sharing things with others.
  • I feel like I lose things sometimes. It's very particular on saving.
The user experience is terrific! I really like the ease of use, graphics, and how simple the tool is orchestrated. I also love how things are color-coordinated, it makes it very easy to stay organized and pick things out. The sharing capabilities of the tool are awesome, it really allows for easy communication with others on the team.
November 21, 2023

Onwards and Upwards

Adolfo Vargas | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The most important business challenge addressed by my use of Monday.com is communication with the Sales Team
  • Powerful communication tool
  • Built for multiple users
  • Great tracking tools
  • User pricing limits
  • Slow mobile app
  • Would like integration with Salesforce
Monday.com is really exceptional in project management and organization, with its great tracking tools. However, Monday.com is still missing integration with other very popular third-party apps.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are using monday.com for our To-Do checklists and tallying company reports
  • Email integration
  • Formula
  • Reminders
  • more profound & convenient formula
  • Support
  • Pricing
monday.com is convenient and handy. It can be accessed on mobile and update boards anywhere you are.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
monday.com is how I keep myself organized for all things onboarding. If I am onboarding a new customer I outline their onboarding process through monday.com and share with them their progress/who has attended a training session with me. I also use my monday.com boards to help time track how much time I've spent with each of my customers and store all of my implementation resources. In addition, when I'm onboarding someone internally, I outline their onboarding plan in monday.com. This keeps us very organized and allows me to assign tasks to my team internally to help with any of our new teammates.
  • TIME TRACKING! My manager and I have clear access to see how much time I have spent onboarding all of my new customers.
  • Sharing boards with external users
  • Check list of tasks for onboarding plans
  • Once you get used to the platform it's easy to use but a lot of my new teammates take some time to figure out how to build their own boards/where to find boards.
I think monday.com is great for checklists, tasks, onboarding plans, time tracking, and sharing projects with teammates.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
monday.com is our go-to project management tool. It is one stop shop for holding all stakeholders accountable.
  • Easy navigation
  • Very customizable
  • Sometimes I find the clicking sensitivity is quite fast for some columns/rows
Setting up milestones for new product launches allows for all stakeholders to keep on top of their responsibilities.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com for project management, mainly for myself. It was originally meant to be used for more people in our company, but many use Trello instead. I like the UI of the app and also the customizability of the workflow within the app. The automations are helpful and make it easy to create templates, etc.
  • UI
  • Organization
  • Customization
  • Feature Tiers based on Pricing
  • Privacy/Security
  • Flexibility within larger-scope
I believe the customization allowed within the UI makes it easy to be able to manage very specific tasks that require certain pieces of information inherent of the task. Some of the larger views are not as intuitive as they could be and the flexibility between the different views could use some work.
October 25, 2023

Task and Time Management

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com to time track all of my tasks. My team and everyone I work with also time tracks to see where we spend most of our time and where we can better use our time. I also use it to organize what tasks need my attention throughout the week.

Lastly, as a manager, I use it to delegate tasks to other employees. This is great because with each task assignment, I can include: files, links, instructions, what type of task, etc.
  • Organize weekly tasks
  • Delegate work
  • Time track tasks
  • More columns to add links and files
Delegating tasks, time tracking, and organizing the work I need to do throughout the weeks.
October 25, 2023

Consumer Service Review

Score 8 out of 10
Vetted Review
Verified User
Incentivized
monday.com plays a pivotal role as one of our key tools. It serves as an essential platform for efficiently organizing our clients' portfolios and meticulously documenting all interactions with prospects and leads. The system's capabilities in generating comprehensive reports and facilitating data analytics are particularly advantageous, given its seamless capacity to transfer data to various other applications. The incorporation of automation features significantly enhances our team's organizational efficiency. Furthermore, the integration functionality proves to be invaluable, enabling streamlined processes and expediting tasks.
  • Allowing the users to customize the boards based on the company's needs
  • Allowing the users to automate functions to help the users monitor or track the activities done
  • Integration makes it easier for the users to interact with the prospects and leads
  • The quick search button is not immediately visible on the main page.
In our daily operations, managing a high volume of prospect and resident calls can be quite challenging to oversee effectively. However, monday.com proves to be an invaluable solution by aiding us in systematically organizing these interactions on a daily, weekly, and monthly basis. Through this platform, we effortlessly identify required actions for each account, driven by the tags we've assigned to them.

This tool significantly enhances cross-departmental communication, as it allows us to pinpoint specific individuals or departments relevant to each task through tagging. The seamless collaboration it facilitates ensures smooth coordination across various teams.

Undoubtedly, monday.com holds a pivotal role within our company. As we manage a substantial portfolio comprising thousands of properties, it serves as an indispensable tool for meticulously overseeing interactions and maintaining accountability across the board.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use monday.com in our marketing and BD efforts to track individual marketing tasks and BD efforts. Since we aren't currently using a proper CRM system, we use monday.com to fill the gap and track all of our efforts in the pipeline and use it as a database of sorts for storing contact information.
  • Flexible in letting you design boards the way you need them.
  • You can move information from one board to another with little effort.
  • Templates come in handy when you don't know where to start with a board.
  • As a service that's meant to be all things for all people in all situations, it does things surprisingly well, however, if you need something more specific or want to do particular manipulations you might be better off with an Excel spreadsheet or a more task-specific application.
monday.com is great at tracking tasks you need to perform in a kind of "to-do" list. You can customize your boards and move things from one board to another with relative ease. I still have not figured out how to access all the boards I have permissions to use. Often I need people to reshare boards with me because I just can't find them in the hierarchy system monday.com chooses to use.
Luiz Fernando Junglos | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com daily in my routine, I manage three external customer service technical teams with internet installation maintenance serving 5 cities. I use it to manage appointments, schedule control and quality of service provided within periods. When researching a platform for my needs, monday.com was the one that best suited me and I also shared it with a team member who also leads technical teams but in another area. One point that I see that could change is the issue of the schedule table having more options such as specific times for us to set, but as I work with another platform together, I don't see it as a priority at the moment. I use and recommend monday.com to everyone who asks me how I manage my teams and services.
  • Custom schedules
  • System with shared screens
  • Various frame options
  • Custom columns
  • Schedule with flexible schedules
  • Values ​​of individual plans
  • Fluidex of the website
I see that every scenario can be fitted to monday.com, it is a versatile platform, with several configuration options according to your needs. Scheduling systems, attendance control, agility in internal processes, internal control of deliberation of functions, everything becomes more fluid because it can be integrated with automations that make everyday life even easier. I only see that monday.com does not fit small companies, as its individual plan is very limited, few customization options and few features available, it becomes unfeasible depending on the need.
October 10, 2023

Case of the monday.com

Score 8 out of 10
Vetted Review
Verified User
I manage customer projects and timelines using monday.com We also create visual dashboards to display progress and metrics for our business.
  • Showing timelines
  • Assigning tasks to team members
  • Integrating other platforms and documents
  • Load times appear to be slow
  • Dashboard widgets could be better
I wouldn't be able to multitask the way I need for my job without a project management software platform such as monday.com
Andrew Bird | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I work with a number of clients across a wide range of sectors, predominantly working on transformation and strategic innovation programmes as well as business turnaround and M&A work. I first came across monday.com around 3 - 4 years ago and loved its intuitive approach to collaboration across multiple, often complex workstreams. In the M&A world, these are frequently sitting in somewhat siloed environments and monday.com helps me to bring the teams together in a nice, simple, engaging platform. I particularly enjoy its ease of use and the capability to bring all OKRs and KPIs into a single, simple dashboard.
  • Dashboarding
  • Management of key dependencies
  • Allocation and monitoring of key deliverables
  • Lovely configurable UI and UX makes it feel bespoke
  • I'd like to see yet more configuration options for the dashboard
  • Add a risk matrix template
  • Add "knowledge packs' - things such as go to market strategy, pricing strategy. change management, BPO, etc. to give users a fully immersive "one-stop shop"
10 all the way. In around 95% of my client engagements in the last 3 years, I have insisted they use monday.com. I think that's around 15 clients during that time period. On every single occasion, the biggest single selling point is the dashboard view and ability to manage complex programmes via a simple, easy-on-the-eye interface. Every Board member I show it to buys it. Where most clients previously had reams of PowerPoint, Gannt charts, Kanban board, etc., they now have a single intuitive interface. It simplifies the process so much and permits the executive to focus on what is really important, as opposed to managing heaps of (largely immaterial) reporting.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our organisation is 100 per cent WFH. we have a small intimate team that works secluded and independent hours. monday.com means that teammates and colleagues can oversee and communicate on projects that have varied workflows and unique tasks allocated to individuals. We are transparent without ongoing tasks and we provide full visibility to other staff members about current and ongoing projects and where each team member is currently at with each project, it has significantly improved internal communications and transparency within the organisation and results in meeting deadlines, reduced missed jobs and significantly improved morale with many ongoing projects that are large, complex and exhausting.
  • Transparency of tasks and completion of jobs
  • Open-ended communication
  • Visibility of objectives and outcomes
  • Improved focus on allocated roles within a project
  • Email reminders
  • Too many reminders, or 'overviews'?
I have got the whole team (who were originally very unmotivated) to use monday.com because I feel like it helps communication and contributes to a sense of togetherness when working individually on task projects. When working form home, it gives a sense of being in the office or a shared space where are ideas and abundant and easily shared.
Jim Poole MD FAAP | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Monday.com is an integral part of our team approach to developing our on line service as we expand into workshops and programs. This service allows me to see what others are doing, timelines required, when others review the progress of the team, and see the overall picture in a nutshell. I also utilize it to keep other projects in one place, which is great for someone like me who is FastBraiin!
  • Keeps projects in one place
  • Allows others to see developments
  • Allows me to see what everyone else is doing and how they are progressing
  • Ease of use could be improved
  • Going to different boards of other members
Well suited in a start up and to go add on other projects within the main project.
Score 9 out of 10
Vetted Review
Verified User
Oh, there is no case. We simply use it to keep everything in one place, where information can be accessed by everyone. This makes it less confusing and it's been nicer with organization since we started to use it. I simply like it because I am ADD and dyslexic. This helps me so much! I confess, I am still learning as I go so I cannot give it 10 stars. People like me just have to concentrate a little harder and this CRM makes my life so much better!
  • helping with keeping track of last dates I checked something.
  • the boards have sub-boards that you can add additional information to
  • Can make your to-do list
  • can collaborate with everyone at the same time (real time)
  • I am still learning the board, simple, easy instructions could be broken down better.
  • could add a private journal section for a worker to be able to privately vent.
  • I have been frustrated with the "help" section.
It's suited for projects that different departments can use and still use one or two other boards as the real-time company board. I like the kaban boards and the to-do lists so I can remember online without looking for a list. I still prefer writing it down, but I have also been using this board in order to keep track of things personally, and also for others to see what projects are still in process or closed.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday.com is our primary platform for Project Management in our company. We use the boards for a range of project types including evaluation, software implementation, Vendor Due Diligence, and existing system improvements.
  • UX/UI is visually appealing and is easy to understand
  • The experience is user focused
  • The platform continually innovates and integrates with other tools
  • Connectors into other project mgmt tools. We constantly work with vendors who don't use monday.com and, for obvious reasons, will only use their tool. We need a bridge between the two. Not just one way, update on the side, let it update something real-time on our monday.com board. MS Project and Wrike are examples.
It is perfect for the beginner in PM but also for seasoned professionals that work with project teams that are not used to PM models or software. Making it easy and user-friendly is important.
September 19, 2023

Game Changer!

Eduardo Nuñez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
monday.com is my daily activity tracker. It keeps me on the loop of the most recent updates of my team and future projects as well. We run every project here, 1:1 and also items for discussion on the agenda
  • Keep track of evert single item
  • Automations that are a game changer
  • Intercommunication between different boards
  • Customized notifications
  • Keep everything in 1 place
  • Automations are limited to updates it woud be nice to update any siingle column if needed (tags for instance)
well suited

The creation of items on more than 1 board at the same time is helpful.


less appropriate.
not all columns are automatically updated
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Organizes our quarterly goals in addition to to do lists that need to be accessible to all employees within respective departments.
  • Manages clients and where they are in the process
  • Manages hires and interview processes
  • Organizes projects
  • Allows cross departmental collaboration
  • Takes a long time to set up a page
  • No incognito to view other pages and not be recorded
Hiring employees and onboarding/maintaining clients.
September 18, 2023

Love monday.com!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The problems we tackle with monday.com are reaching goals and timelines by connecting with other departments that need creative needs such as graphic design or video from our department. We receive weekly request from each department and monday.com allows us to organize it in such a fashion that prioritizes what is requested first and highest priority
  • Organizing task
  • Communicating with requester and other team
  • Can sometimes micromanage people
  • Every comment is looked at as “viewed” maybe provide this as an option
monday.com is an effective tool allows you to collaborate with different departments, so that you can also ask her the desired outcome of high level of excellence for the entire company. monday.com’ll ask you to add statuses of each project so that everyone is on the same page.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our company like every other companies was using of spread sheets for handling various tasks from each group - was harder to compile & keep live updates of different projects
monday.com addressed all these hardship & able to maintain & keep live all the updates of the projects at one place.
  • Tracking the tasks
  • Workflow
  • Project Management
  • Live updates
  • Visualization can be made better
  • Table contents looks clutter - sometimes
  • More Charts similar to MS spreadsheet needs to implement
For us, monday.com is exclusively used for Project Management with multi functional usage in Engineering, Sales, Marketing, Supply chain, Document control, areas for tracking the tasks, workflow, time keeping, project status & Very useful tool for team collaboration - Application eliminates using lot of spreadsheets by different team & E-mail notification is a plus point of the tool.
September 14, 2023

monday.com Honest Review

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yesterday was a breeze because I hopped onto Monday.com. It's like a super-friendly helper on the computer that makes our teamwork smooth. I visited the website and there, I sorted out who was doing what in our project. I also told the digital buddy when our tasks should be wrapped up. It's like having a smart plan on the computer that keeps us all on the same page and makes teamwork feel like a walk in the park!
  • File Organization
  • Task Tracker
  • Project Management
  • Customer/Client Relationship Management
  • Automations
  • Board Tools
  • Widgets
I've been using Monday.com for a while now, and it's been a total game-changer for project management. It's like a digital command center where you can effortlessly plan tasks, assign them, and track progress. If you're looking to simplify teamwork, give it a try – it's made my work life so much smoother!
September 13, 2023

I love monday.com

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I use monday.com to plan projects, create marketing calendars and project management. We are currently rebranding, so there is a lot going on and everything needs to be set & completed in order. monday.com enables me to see what needs doing, by who and when for. You can amend timescales, link to other programmes and chat with team members as you go, so it is great for communication.
  • Project manage
  • Link to other software
  • Notifies other team members
  • Very visual with coloured tags
  • Linking the same tags on different boards
The marketing calendar is fantastic to map out social posts. If we are working on a large project, we can break it down into smaller sections and assign areas to be completed by different team members. Being able to chat & comment on work completed by our team has been very helpful.
September 13, 2023

3 Weeks in and Loving it.

Mark Carter II | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We are using it first in our service department. As a way to introduce it to our organization and see if it helps us improve: communication within the department, tracking completion rate and open service items. I have used other products, but after three weeks, this seems a better fit. We have purchased a monthly subscription and will continue to utilize it for the next 6 months. Currently, we log every address with an open service need, then add individual tasks with eta of completion. Each task has tags that can then be sorted by type of work to be done. Allowing us to determine if in-house service is going to be used or hiring out 3rd party subcontractors.
What has worked well for us is ease of use and a very low learning curve. The monthly subscription makes the entry point low enough to avoid a drawn out budget conversation.
  • Easy to create, track and share tasks
  • Turn tasks into a calendar
  • Assigning tasks to other team members
  • Easier use of automation for common groups and items
  • Possibly a column option for each item that shows the last time it has been edited/changed
We have only been using monday.com for 3 weeks, and it has been easy to switch to as a task manager. It works well for our service department as an Open Ticket tracker. It is a passive system, so it is only as useful as the person actively utilizing it and keeping it up to date.

Overall, I love the ease of use, short learning cycle, and multiple billing options. Simple is always best.
Joshua Wilson, PHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use it to create workflows for new processes, especially processes that are likely to change often.
  • Workflows for new processes
  • Boards for tracking completion of tasks
  • Assigning tasks and notifying users of tasks
  • Connect with outlook for easy notification
  • More connections with major software products
  • EDI feeds with HCM and HRIS systems
Myself and our IT manager use it to track onboarding and offboarding tasks for employees, it's great for notifying appropriate parties in a timely manner. It's less suited for the actual employees to be able to check off items, it's more for internal use.
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