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Okta

Okta

Overview

What is Okta?

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises…

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Recent Reviews

Okta has been Great

8 out of 10
July 03, 2024
Incentivized
We use Okta to control SSO for half a dozen apps or more. It streamlines the process of signing in for those especially that use several …
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Happy Okta user!

9 out of 10
January 29, 2024
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • ID Management Single-Sign On (SSO) (159)
    9.1
    91%
  • Multi-Factor Authentication (149)
    9.0
    90%
  • ID-Management Access Control (150)
    9.0
    90%
  • Password Management (145)
    8.7
    87%

Reviewer Pros & Cons

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Video Reviews

1 video

Okta Identity Cloud Review: Plays An Integral Role In Keeping Online Security Hipaa Compliant
01:52
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Pricing

View all pricing

Single Sign on

$2.00

Cloud
Per User Per Month

Multi Factor Authentication

$3.00

Cloud
Per User Per Month

Single Sign on Adaptive

$5.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Identity Management

Identity management software manages information about the identity of software users and controls access to corporate resources

8.7
Avg 8.1
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Product Details

What is Okta?

Okta is an independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta aims to provide simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. The vendor boasts more than 13,050 organizations, including JetBlue, Nordstrom, Siemens, Slack, Takeda, Teach for America, and Twilio, as users of Okta to help protect the identities of their workforces and customers.

Okta Features

Identity Management Features

  • Supported: ID-Management Access Control
  • Supported: ID Management Single-Sign On (SSO)
  • Supported: Multi-Factor Authentication
  • Supported: Password Management
  • Supported: Account Provisioning and De-provisioning
  • Supported: ID Management Workflow Automation
  • Supported: ID Risk Management

Okta Videos

Okta - Secure Your End Users with Our Identity Cloud
In this video we're going to talk about some of the top access gateway tools you should be using to keep your network protected, including Okta Identity Cloud

Okta Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Okta is an enterprise grade identity management service, built in the cloud. IT can manage access across any application, person or device. Whether the people are employees, partners or customers or whether the applications are in the cloud, on premises or on a mobile device, Okta helps IT become more secure and maintain compliance. The Okta service provides directory services, single sign-on, authentication, provisioning, workflow, and built in reporting. ment systems.

Okta starts at $0.

Cross Identity, Xpress Password, and ServiceControl are common alternatives for Okta.

Reviewers rate ID Management Single-Sign On (SSO) highest, with a score of 9.1.

The most common users of Okta are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(553)

Attribute Ratings

Reviews

(1-25 of 205)
Companies can't remove reviews or game the system. Here's why
July 04, 2024

Mhh. . .

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Okta replaces a legacy single-signon system that was hosted in on our own systems.
  • It works with several multi-factor methods.
  • software as a service is nice for eliminating in-house maintenance issues
  • Without single-signon services I have to authenticate dozens of times per day.
  • Short time out settings cause data lose during long sessions.
It works, but . . .
It replaces a legacy single-signon system, but I miss those features. Having to re-login multiple times per day is annoying. I'm sure the other problems may be caused by our own settings.

For instance, while uploading hours worth of online learning content into our LMS, my session will sometimes timeout during a "save" operation, and I have to start over.
Wendy Ott-Kewish | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Okta for a single sign-on to all our business apps, allowing us to use one password and login to access all the systems and applications. It makes it easy to find the applications, leverage the right tools, and have the proper access levels across our different organizations within the business.
  • One place to access all of the business applications.
  • Easy two factor authentication with mobile Okta application.
  • Navigation and use is easy for first-time users.
  • Options for additional applications and intranet.
  • Easier use for accessing applications on mobile device.
  • Enable biometrics for authentication.
It is excellent to leverage for daily use on my desktop to access the applications I need to do my job.
July 03, 2024

Okta has been Great

Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Okta to control SSO for half a dozen apps or more. It streamlines the process of signing in for those especially that use several apps a day.
  • SSO
  • Password Management
  • Security
  • under my applications the ability to organize the apps in a custom order
  • ability to view apps in the mobile app instead of it taking you to a web version and having to sign in again
Its well suited for companies that have several apps that are used daily across the org to save time from typing passwords as well as remembering them. It saves me time personally not having to remember passwords for the half dozen apps i use daily
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Okta is used as a safe and fast login tool, it enables 2 steps verification in many different options. The best thing about it is that it uses the same login for everything, so it integrates windows login, gmail, Confluence, Bitbucket making it easier to login in all the accounts and applications we need. at the same time it is also safe using 2 steps login with connection to safe devices.
  • 2 steps verification, it uses trusted devices to enable 2 steps login
  • apps login integration, with Okta we can have a single way to login, don't need to remember lots of different passwords
  • it looks to be always evolving, sometime ago we received an update to login with fingerprint
  • we could have a login session enabled so we can just login once, now for every different app we need to pass through the login interface again
when thew company uses a lot of different sites/apps and need to authenticate on all of them Okta is a tool that would facilitate the access to the different sites/apps. When the company doesn't have a lot of things to access I don't see a need to add Okta to the company, but it still a good security tool.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Okta to drive a workflow from our HRIS system. This workflow onboards staff into our company including door access cards, timecards, software licensing, etc, right down to their name on their nametags. Once onboarded Okta performs as our foundation for single sign-on.
  • Secure single sign on
  • Integration connectors for workflows
  • Streamlined workflows.
  • Tiered pricing options - Okta pricing can be complex and can be an impediment to expanding its use.
  • Enhance reporting - could provide better insights into user security & use
Okta is great for single sign on, and it can be performed in many ways on most device types.

Okta's workflow management is a strength allowing a single tool for both sign on, and license management.

Okta might not be a great fit for organizations that are cost sensitive, or don't have the staff to manage complex licensing implications.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use OKTA as our IDP. It hosts the majority of our applications from a Single-Sign-on point of view. In addition, we use their device trust fast pass feature, which allows us to lock down our sensitive apps so that they are only available from devices authorized and provided by our organization.
  • Single Sign On.
  • Application Provisioning.
  • Device Trust.
  • Support Services.
  • Troubleshooting
  • Logging
OKTA does well with base functionality like Single Sign On and App assignment and provisioning. In addition, its device trust feature is a strong add-on as it's relatively easy to set up and gives good security around trusted workstations and mobile devices.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I use Okta as a standard user. We use it to login in to the several applications that we manage inside our organisation.
We used it to enable secure logins into our applications.
It provides a well structured application list in tiles and an intuitive interface to find the application you need to start.
  • You can manage tiles in group
  • Easy way to manage app requests
  • Integration with your browser
  • Notifications should not disappear after clicked on it
  • Pop up describing what the app is when over the arrow on the tile
  • A more beautiful UI
When you have hundred of application is nice to have the possibility to organise them in sections. I like the way I can organise my tiles in sections so I am able to access to my tile app very quickly. I feel good with Okta so I cannot make a compare with other similar tools. I have used Citrix in the past. I think Okta looks better.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are currently using the Okta solution as our primary IDP (Identity provider) for our organization. Okta allows us to federate our domains as needed, and also offers us the granularity to configure it for specific scenarios that differ from domain to domain. Since our organization works similar to an MSP (Managed Service Provider), having this granularity really is a must for us.
  • As mentioned, Okta provides us with an very wide range of options/granularity. This allows us to tailor the configurations differently for each of our federated domains.
  • The Okta platform integrates extremely well with most SaaS/SAML platforms. This ability helps to ensure that we can easily enable SSO for our applications and can also disable a user's access to all assigned SSO apps with a single click.
  • Okta offers us a range of MFA "factors" which also helps our end users stay secure despite different personal preferences.
  • I'm not sure it's really a room for improvement thing, but due to the granularity offered by Okta, sometimes it can be challenging to find exactly what you're looking for.
  • There was an instance in which we had issues getting SAML configured for an application. I feel this challenge was mostly user error (on our part) because we didn't realize the SAML instructions were SPECIFIC to each app integration and changed (codes) each time. We attempted to mirror the settings/configurations of an existing app (same app, but different domain). I think having a note somewhere that indicated that the instructions were unique to each integration would have saved us a bit of time. Again, I'm not sure this is really an issue with Okta though, more of a user learning curve thing.
  • Sometimes searching for things is a challenge (without the "Rockstar" add-in). For example, if you have a user group called "Okta_users_everyone", searching for "everyone" will not find it. You have to search for the beginning of the object name (not just any part of it). The ability to search partial or wildcard would greatly enhance search functionality.
We have been extremely pleased with how Okta has increased our security posture. We had an immediate need to implement MFA for our organization. We have over 30 companies under our umbrella and we were able to implement Okta in a short time with relative ease. As you can imagine, having that many companies offers unique challenges because each company isn't a carbon copy of the others. Okta offered us the granularity needed to tailor the implementation for all of our lines of business. We have a relatively small IT Department for the number of companies/employees we have. Despite the limited resources in IT, we are able to get Okta going quickly and have been very pleased with the software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I have been an The Okta Identity Cloud Administrator since 2019. It helps our company to protect our end users by securing their access as well as the automation on provisioning less complex less work. It is also a user friendly platform that anyone can easily understand on how to manage users. The Okta Identity Cloud IAM is very recommended. Every company must have this solution.
  • Security
  • Access Management
  • LCM
  • MFA
  • SSO
  • The Okta Identity Cloud Support is sometimes delayed on replying issues.
The Okta Identity Cloud Workforce Identity is very reliable solution to manage identities especially in terms of security. It helps us to lessen the work of help desk admin as well as us IAM Admin. The only thing I hate with The Okta Identity Cloud is that the support engineer are delaying the issues like they are not available or sometimes no align internally.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Single-sign on and user identity management services at a 6000 employee organization. The Okta Identity Cloud is the the main user management tool we use and is integrated across the enterprise architecture to securely administer user access to business apps across the world.
  • Provisioning
  • User data mapping
  • User access auditing
  • Admin user interface
  • Master data management
  • Reporting
Well suited in providing end users a clean UI and clear use cases. Less appropriate in providing clear usage reports on app access and audit logs - the UX on reports is cumbersome
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use The Okta Identity Cloud to manage and make sure all user identities across multiple services and applications are secured. It is also used as a single sign on service company-wide, meaning users only have to remember and authenticate a single account to get access to mutiple apps and services from other parties.
  • single sign on service
  • account management
  • secured services
  • Homepage interface
The Okta Identity Cloud is great integrating with other platforms and directories. It also offers great flexibility and scalabilities for companies of any sizes. It is definitely a great solution as a single sign on service. The Okta Identity Cloud might not be recommended if a company has limited resources and is looking for a more budget friendly alternative.
January 29, 2024

Happy Okta user!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
My organization uses the Okta Identity Cloud across all our apps for easy access. The ability to quickly access everything from a single tile page makes it easy to navigate and operate. Compared to other identity providers, I will always find Okta more user-friendly and easy to operate.
  • App Management.
  • Ease of access.
  • n/a
It's very easy to access sales tools like Clari and Salesforce. Being able to access both easily from the same tile page makes a workflow for forecasting much more seamless and efficient. The ability to log in from a single sign-on outside of just those tabs also helps a lot.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Currently The Okta Identity Cloud is a enterprise tool in our company, that is being used as a single sign-on for all our Business and IT applications. This has definitely helped us with Security, Password management and user management. Moreover, we are in the process of migrating our on-prem applications to the cloud, and The Okta Identity Cloud has greatly helped us with cloud tools integration. With this we even started to implement multifactor authentication as additional security.
  • Integrated very well in Cloud Applications
  • Enhanced security with multifactor authentication
  • Single sign on of all our applications
  • Enhanced user management with assigning the right applications for their need
  • Integration with SAP and Azure needs more improvement
  • Needs more improvement with the Mobile version of the tool
  • Documentation on break fixes is not sufficient
I would definitely suggest this tool to my colleagues. When it comes to single sign to integrate all our applications under one umbrella, this will be the tool to go for sure. In our company, when we were moving our applications to the cloud one by one, we wanted one tool that could serve as a platform for all the applications with one password and with enhanced multi factor authentication and we choose The Okta Identity Cloud.
When it comes to SAP, integration with The Okta Identity Cloud was a little tedious.
Justin Giffin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Okta is being used across our entire organization. The Single-Sign-On allows for an easy flow of software and application access without the requirement of having to login to each application separately. This makes our jobs more efficient and allows us to assist our customers quicker. To be able to get to our customers faster allows for us to make our customers happy. With Okta as our SSO partner, our organization is able to sign in to our plethoraof applications, internal and external.
  • Allows better flexibility with SSO
  • Multiple application access from one source
  • Easy mobile accessibility
  • Needs to address issue of asking same domain to save password
  • Automatic password updates
  • more user customizable
Okta is best set for businesses with multiple Saas applications and resources that will allow users to have streamlined access to the different resources without having to log in to each and every application. The downside of Okta is the ability to have personalization across the different resources, but this really won't hamper the everyday business user.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud helps our organization remain secure by verifying the identiy of users accessing sensitive company information. Multi-factor authentication via push notification, token entry, and text message are convenient for us end users but still keep our environment secure. The Okta Identity Cloud has integrated well within our existing infrastructure to also minimize IT Help Desk impact by automating password resets in certain cases.
  • Multi-Factor Authentication
  • IT Security
  • Identify Verification
  • Delayed Push Notifications
  • Frequent Password Resets
  • Total System Lockout When Errors Occur
I feel like The Okta Identity Cloud is the gold-standard for identity verification and multi-factor authentication. Any organization looking to bolster the security of their infrastructure should consider integrating these additional layers of protection into their protocols. The end user experience is relatively seamless, with an easy-to-use app that provides multiple options for multi-factor authentication.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta makes it incredibly easy to manage all of our log ins to the suite of applications we use. It streamlines new account provisioning for our IT and Business Systems team, while giving the end user a single place to go to access each system. An added bonus is you can save log ins to other applications not provisioned through Okta in your account.
  • Ease of use
  • Mobile application
  • Secure passwords
  • Nothing in particular
Okta is the perfect solution once the company has grown to have a tech stack comprising more than 10 applications across at least 20 employees. It makes onboarding and off-boarding nearly seamless and makes it easy for the employee to know where/how to log in to required systems.

For smaller companies without a sophisticated IT team I could Okta being a bit too much to manage to start.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are leveraging capabilities of OKTA in federating Internal and External Applications with SSO using SAML 2.0, Open ID Connect etc. We also manage access policies and enforce MFA sign on polcies via Okta. Okta also helps in identity lifecycle management , access provisioning and deprovisioning via OKTA workflows. Okta workflows are another way to automate several tasks within Okta.
  • SSO
  • Enforcing MFA sign-on policies
  • Automatic Access Provisioning and Deprovisioning
  • Should support enabling SSO by uploading SP XML metadata file
  • Should have better Okta terraform documentation
Okta Identity Cloud is Perfect for SSO integrations, Easy and supported by most of the vendors. Also they are supporting Auth zero and fastpass, passwordless login which again helping organizations in staying ahead in the game. They are providing several such features which would help securing Okta tenant in all ways.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
In our company we start using Auth0 in the mobile development team to manage authentication. Then, due to good feedback from developers, we decided to adopt it on quite all of our projects
  • Signup
  • Signin
  • Database integrations
  • Easier mobile SDK integration with custom fields
  • More databases integration
  • Faster web UI
Perfect for big and articulated project, too complex for small and fast project
January 11, 2024

Tried and True

Score 10 out of 10
Vetted Review
Verified User
Incentivized
My organization uses Okta as a single sign-on tool for various websites we use internally. It makes signing in super easy and secure.
  • Simple, strong security
  • Single-sign-on is super convenient
  • Easily view and access various work apps
  • Previously, the setup I had sent a push notification to verify which was a bit inconvenient, but now there's a quicker auto-sign-in option (still very secure) that speeds up the process
  • Some basic UI improvements could be nice, just to jazz up the interface a bit
  • User management and provisioning is a bit clunky.
While I can't speak to the pricing, Okta is pretty user-friendly overall and convenient in managing the provisioning of users and viewing and accessing your commonly used work apps. I also trust that the level of security is strong, minimizing risk.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use the Okta Identity Cloud for a single sign on process throught most applications. These are for example MS Office 365, our travel expense tool, ServiceNow, etc. This ensures a safe login while not having to remember several different passwords. Especially in a world where cyber attacks and phishing is happening all the time, it contributes to our cyber security.
  • SSO
  • Cyber security
  • Addition of new applications
  • Having to enter the password multiple times a day
  • Sometimes slow login
  • Two factor identification when things need to happen fast
Based on my experience the Okta Identity Cloud is well suited for larger corporations with a variety of tools. It helps to add the tools to the portfolio while maintaining a level of cyber security and helping with SSO so the users do not have to remember many passwords.
For smaller corporations or Startups it might be too much.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The license model was a challenge for us as a company with multiple use cases and other external health partners, but the vendor was fair and worked through the unique use cases for acceptable licensing terms. Strong product with more capabilities than we can currently leverage. Great customer support and technical know-how.
  • Single sign-on capabilities
  • Easy integration of our cloud AD services
  • Vast range of options to leverage
  • More detailed reports on threats
  • AI capabilities
  • Dashboards could use some improvement
This product has been in our enterprise for a while and new features are always welcome. Some other SIEM products in the market do offer additional features that Okta Identity Cloud can provide as well.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Used by a client for secure single sign on, the organisation has a single point of access for all applications. Using Okta not only improves security, but onboarding of users which allows less time for setup and more time focusing on the job at hand.
  • Single sign on - sign in once per day to access any app
  • Conditional access - block overseas access
  • Integrations to third party tools
  • Integrations with single sign on - however this does require third parties to work more with Oauth systems
  • Direct integrations with tools with plugins. Eg Wordpress websites, atlassian tools etc
Organisations requiring more custom rules for access, specifically non Microsoft organisations. Having said this it can integrate with Microsoft as well.
Complex onboarding’s for various applications makes things much easier for IT admins as well, setting up users in one location as opposed to various applications. After all that’s what identify management is for!
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Okta Identity Cloud has been very useful to me in organizing all of my applications in one centralized hub. I leverage Okta daily to access my various applications that I need to use on a daily basis to complete my job. Prior to using Okta, there was not a scalable SSO solution to access my applications, which made it very tedious and difficult to do my job effectively.
  • Centralized access of applications
  • Ease of SSO
  • Scalability
  • Design customization
  • Lack of personalization
  • Support
Okta Identity Cloud is ideal for any company with multiple users who are looking for an easy way to manage company apps and sign into them with ease. It's a great tool for any company, no matter the size. I used Okta before coming to my current company, and the previous company in mention was much smaller in scale.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The Okta Identity Cloud is leveraged extensively throughout our organization. Features utilized include universal directory capabilities via integration with Azure AD, streamlined cloud application distribution, user self-service password reset capabilities, and the ability to protect all of this ecosystem behind a strong multi-factor authentication offering that is very flexible, standardized (via SAML for example) and secure.
  • Universal directory for all users
  • User self-service password resets
  • Multi-factor authentication
  • Cloud application distribution
  • Integration with on-prem directories can be complicated to setup
  • Make it simpler to setup automation
  • Very a la carte in nature, must pay additional for features which I feel should be included
  • Admin interface is a little outdated
The Okta Identity Cloud is in my opinion the premier tool for providing MFA to your workforce. Extremely easy to setup, standards based, stable, and a lot of user self setup/self help features. Makes managing user identify and disparate directories much more simple. Less appropriate for providing a true application portal experience for users as it's integrations in that area are mostly for cloud-based applications and not on-prem systems.
Felipe Blanco | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Zwift as a gaming company uses a vast number of software tools in order to empower itself to create the best software as possible. With this came a new challenge - how do we manage such amount of different systems with security and speed?
In this sense, Okta was a perfect match for us - we were able to integrate multiple softwares through API and SAML, and for most of softwares, use SCIM for account creations. This empowered our ITOps team to manage it with a small number of resources without losing the operational excellence, getting more revenue.
  • Identify Management
  • Security Group
  • Software Integrations
  • Logging
  • Free Basic Training
  • More logging filtering options
Appropriate to: integration in a heterogeneous environment, where threre's multiples system, OS' and roles that need to be setup. Okta works well with multiples OS and guarantee standarization of all these softwares in a unique and easy interface. Okta is also good for startups and medium size company, because besides being expensive you can balance this high cost with a basic IT team, due to the easyness of the software.

Not appropriate to: companies that relies strongly in solutions of a single supplier, like Microsoft or Google. In these scenarios, will be chepear and faster to the inherit SSO solution.
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