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What is Sisense?

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

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Recent Reviews

TrustRadius Insights

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide …
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Best BI Tool

9 out of 10
October 22, 2018
Sisense was being used by certain departments of our organization. Our organization is so huge that it could not be used in the entire …
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Popular Features

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  • Customizable dashboards (46)
  • Publish to PDF (45)
  • Formatting capabilities (46)
  • Drill-down analysis (46)
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What is Sisense?

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

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Product Demos

Locked Filter | Sisense Tutorials: Filtering Dashboard Data


Adding a Custom Field | Sisense Tutorials: Preparing your Data Model


Working with Tables and Fields | Sisense Tutorials: Preparing your Data Model


Adding a Custom SQL Table | Sisense Tutorials: Preparing your Data Model


Date and Time Functions | Sisense Tutorials: Preparing your Data Model


Layout and Responsive Design | Sisense Tutorials: Creating your Dashboard

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BI Standard Reporting

Standard reporting means pre-built or canned reports available to users without having to create them.

Avg 8.2

Ad-hoc Reporting

Ad-Hoc Reports are reports built by the user to meet highly specific requirements.

Avg 8.1

Report Output and Scheduling

Ability to schedule and manager report output.

Avg 8.3

Data Discovery and Visualization

Data Discovery and Visualization is the analysis of multiple data sources in a search for patterns and outliers and the ability to represent the data visually.

Avg 8.0

Access Control and Security

Access control means being able to determine who has access to which data.

Avg 8.5

Mobile Capabilities

Support for mobile devices like smartphones and tablets.

Avg 7.9
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Product Details

What is Sisense?

Sisense data & analytics platform is designed to make it easy to mashup data from across the entire data landscape and transform it into actionable analytics applications that can be embedded anywhere. The vendor boasts innovative startups and global brands like GE, Nasdaq, and Philips, as well as organizations worldwide are using Sisense to accelerate innovation and drive digital transformation by embedding Sisense into their businesses. Whether data is in the cloud, on-prem, or a mix of both, Sisense gives users everything needed to successfully deliver on analytics application strategy today, allowing you to:

  • Securely connect and ingest data into cloud data warehouses to create a single store for your data
  • Mashup data from dozens of sources for a complete view of your business
  • Leverage a combination of live or cached data models to optimize performance and manage resource utilization
  • Build beautiful visualizations and actionable application components using the robust library of integrated widgets and certified add-ons
  • Develop and white-label with ease using a full suite of APIs and developer toolkits
  • Differentiate products and services with fully integrated, white-label analytics in the office or on mobile devices for users on the go

Sisense Features

BI Platform Features

  • Supported: Administration via Windows App
  • Supported: Administration via MacOS App
  • Supported: Administration via Web Interface
  • Supported: Live Connection to External Data
  • Supported: Snapshot of External Data
  • Supported: In-memory data model
  • Supported: OLAP (Pre-processed cube representation)
  • Supported: ROLAP (SQL-layer querying)
  • Supported: Multi-Data Source Reporting (Blending)
  • Supported: Data warehouse / dictionary layer
  • Supported: ETL Capability
  • Supported: ETL Scheduler

Supported Data Sources Features

  • Supported: MS Excel Workbooks
  • Supported: Text Files (CSV, etc)
  • Supported: Oracle
  • Supported: MS SQL Server
  • Supported: IBM DB2
  • Supported: Postgres
  • Supported: MySQL
  • Supported: ODBC
  • Supported: Cloudera Hadoop
  • Supported: Hortonworks Hadoop
  • Supported: EMC Greenplum
  • Supported: IBM Netezza
  • Supported: HP Vertica
  • Supported: ParAccel
  • Supported: SAP Hana
  • Supported: Teradata
  • Supported: Sage 500
  • Supported: Salesforce
  • Supported: SAP
  • Supported: Google Analytics

BI Standard Reporting Features

  • Supported: Pixel Perfect reports
  • Supported: Customizable dashboards
  • Supported: Report Formatting Templates

Ad-hoc Reporting Features

  • Supported: Drill-down analysis
  • Supported: Formatting capabilities
  • Supported: Predictive modeling
  • Supported: Integration with R or other statistical packages

Report Output and Scheduling Features

  • Supported: Publish to Web
  • Supported: Publish to PDF
  • Supported: Output Raw Supporting Data
  • Supported: Report Versioning
  • Supported: Report Delivery Scheduling

Data Discovery and Visualization Features

  • Supported: Pre-built visualization formats (heatmaps, scatter plots etc.)
  • Supported: Location Analytics / Geographic Visualization
  • Supported: Predictive Analytics
  • Supported: Support for Machine Learning models
  • Supported: Pattern Recognition and Data Mining
  • Supported: Integration with R or other statistical packages

Access Control and Security Features

  • Supported: Multi-User Support (named login)
  • Supported: Role-Based Security Model
  • Supported: Multiple Access Permission Levels (Create, Read, Delete)
  • Supported: Report-Level Access Control
  • Supported: Table-Level Access Control (BI-layer)
  • Supported: Field-Level Access Control (BI-layer)

Mobile Capabilities Features

  • Supported: Responsive Design for Web Access
  • Supported: Mobile Application
  • Supported: Dashboard / Report / Visualization Interactivity on Mobile

Sisense Video

Infusing Analytics Everywhere with Sisense

Sisense Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry
Supported CountriesAll

Frequently Asked Questions

Sisense is a BI software and analytics platform. With what the vendor calls their In-Chip™ and Single Stack™ technologies, users have access to a comprehensive tool to analyze and visualize large, disparate data sets without IT resources.

Tableau Public, GoodData, and Domo are common alternatives for Sisense.

Reviewers rate Multi-User Support (named login) and Role-Based Security Model and Multiple Access Permission Levels (Create, Read, Delete) highest, with a score of 10.

The most common users of Sisense are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Sisense is a versatile platform that addresses the needs of organizations across various industries. Users rely on Sisense to provide accurate and fast insights, reducing report response time and development time compared to manual coding and web UI controls. With Sisense, educators receive real-time feedback on student performance through integrated dashboards, allowing them to make informed decisions and improve teaching strategies. For businesses, Sisense serves as the executive dashboard and managerial reporting platform, providing comprehensive business performance insights at all levels of the organization. The software is also used by various departments such as sales, product management, purchasing, and eCommerce to track key performance indicators - KPIs, analyze sales performance, and answer complex questions about datasets. Additionally, Sisense is utilized by executives and managers to present key metrics, division heads to make better decisions, and compliance departments to quickly identify issues and take corrective actions. Overall, Sisense helps automate time-consuming reports, eliminates error-prone reporting, and creates a centralized data warehouse and portal for better decision-making across the organization. Whether it's analyzing marketing campaigns, managing agent performance or consolidating information in a single tool, Sisense offers a wide range of use cases that cater to the needs of diverse businesses.

Based on the user reviews, here are the three most common recommendations for Sisense:

  1. Users highly recommend using Sisense as a cost-effective and productive tool for businesses. They suggest utilizing the Linux version and the managed cloud environment for optimal performance.

  2. Users advise structuring data properly to take advantage of Sisense's easy left join capabilities. They mention that the software is quick to learn and intuitive but caution against allowing unfamiliar users to access it.

  3. It is recommended to make Sisense more user-friendly for non-technical users and improve filtering options. Users appreciate the deep insight and advanced analytics capabilities of the tool, but suggest not setting expectations too high. They also mention that a strong foundation in Java is necessary.

Overall, users highly recommend Sisense as an advanced analytics software and one-platform solution. They praise its comprehensive data analysis and visualization capabilities, as well as its simplicity, intuitive use, and continuous feature improvement compared to other BI vendors. It is suggested to engage with the Sisense community, conduct a tool evaluation, and have a comprehensive criteria and a senior BI sponsor in place. Implementing Sisense either in the cloud or on-premise with an in-house team of BI developers and data engineers is also advised. Additionally, following best practices when building dashboards and elasticubes is recommended.

Attribute Ratings


(1-25 of 57)
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Surbhi Singhal | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
I have been using Sisense for many years now. Sisense is a data visualization tool, and it is the greatest step and latest in the Business Intelligence market. It provides the in-chip technology for accessing millions of data in the shortest span of seconds and provides the best visual efforts for your business data.
  • Fastest - due to its in chip methodology.
  • Using great visualization, BI becomes easier with Sisense.
  • Millions of data can be loaded in fewer seconds which didn't seem possible with other traditional reporting tools.
  • Robust Architecture and provides Rest APIs to access it externally.
  • Instability of the data cubes, runs and failures.
  • Unknown issues in widgets, dashboard, filters.
  • Republishing of the dashboards for every single change.
  • Variables, parameters cannot be used in the front end.
Well Suited when your company size is small and having billions of records and concurrent users are less.
If data can be stored in form of elasticubes and can be accessed offline. But for large organization, its not appropriate as large number of users required more logins and it leads to costing and maintenance issue.
Also, at times we have observed its instability.
Craig Varghese | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This tool has given me the power to convert the data into new analytical applications that give me a transparent idea about working on multiple platforms. This is a cloud-based application that has allowed me to combine my different pages so that a complete progress report is generated. It is playing a perfect, fantastic role in our organization.
  • Customer support is straightforward and well responsive.
  • Data discovery is effective.
  • Big data services are amazing and secure.
  • Easy integration of APIs.
  • It is very costly solution.
  • I did not face any issue regarding its technicality, we easily came across its usage. But while purchasing the tool I face some complexities in terms of licensing which overburdened me.
  • Various plans are available but still, they lack a reliable plan.
Sisense is a reliable analytics platform that helps us fetching data effectively. Also, the visualization of data is easy. I will recommend this tool to those organizations that are dealing with their business on various platforms and trying to manage their online stores.
Score 10 out of 10
Vetted Review
Verified User
Sisense is our system of record for integrating a number of different data feeds (Google Analytics, SalesForce, Call Tracking, Internal Systems). It is used across all of our sales and marketing organization and is used in a variety of ways by different teams. The portability, ability to build data cubes in the tool, and the low learning curve have made it a major gain for the group after transitioning from Looker.
  • Ease of Use
  • Accessability
  • Better graphing tools
  • Better alerting systems
Sisense is a great cost-effective middleware and frontend for any organization that has multiple data feeds and is looking for a large amount of usage without a ton of cost. While it doesn't have every feature of far more expensive enterprise tools for a cost/benefit analysis, it has been one of the best tool values we have. I would not use it if you are still in a Google Analytics phase, nor if you are overly reliant on attribution, but for daily use and combining data systems, especially for a multi-touch call center or lead generation organization it is a great cost-effective way to get the data out without huge development costs.
Score 8 out of 10
Vetted Review
Verified User
We use Sisense as part of our EMR platform to provide our customers and internal development team statistics and analytics on how to improve patient care. Being able to compile data into an easy to understand format enables us to see what patient treatments are working and what treatments aren't working.
  • Technical support has been great and the on-boarding process has been straightforward.
  • Great customization with a vast array of plugins and API integration capabilities.
  • Sisense is constantly adding new features and being innovative.
  • They need to get the Linux version out of beta. Having to run a Windows Server is not too big of a deal but it does require more resources if you devops team only develops in Linux.
  • Management of Cubes is a pain and requires high system resources.
  • Random stability issues.
If your company produces tons of data and you need to analyze a vast amount of data then Sisense is great for compiling easy to see and understand statistics. If your data keeps growing Sisense will start to bog down. In enterprise environment this could become any issue since it's not very easy to scale up.
Score 9 out of 10
Vetted Review
Verified User
It's being used across the whole organization. It serves us as our BI self-service and business insights discovery tool of choice. We have several business users exploring data on their own as well as a set of business reports produced and maintained by the central data team. We also use it for KPI alerting and ad hoc visualization and plugins we build on top of Sisense and run on the WebApp.
  • Very intuitive UI, minimal learning curve even for non-technical users.
  • Solid backend architecture, very high-performance platform.
  • Cubes of data are segregated from original data sources and stored on disk, ensuring data on source databases are not impacted by querying activity.
  • Very helpful and quick support provided.
  • Cube management logic is growing old. It needs a revamp, more languages supported, and a more advanced fault-tolerant incremental build mechanism.
  • Out of the box visualizations and reporting features are a bit too basic compared to the market leaders (Tableau, Qlik, etc.).
  • Concurrent cube scalability is an issue, as even on high memory availability servers it does not manage to build more than 3 cubes at a time.
Perfect BI solution on top of big data platform architecture to process and pre-aggregate data. Minimal supervision and database understanding is required. Also, perfect for businesses without big data, as it avoids additional headcount to package and present the data in a digestible format. Not as great when highly complex visualizations are required with a high level of customization. UI is not as enticing as Tableau.
Score 9 out of 10
Vetted Review
Verified User
Sisense is used in our organization as an OEM/white-labeled BI platform. We leverage external customer facing users and internal employee users. Each department and user has their own/department dashboards that illustrate KPIs, metrics in real/near-real time. It solves many business problems that deal with Supply Chain. All areas from receiving, production and fulfillment have high-level to granularity data insights at the touch of their fingers for analyze.
  • Customer service is fast, accurate and helpful
  • 4 major Sisense version updates every year
  • Web-based JavaScript scripts allow for endless customization
  • Appending data delta updates only to the elasticube
  • Left joins
  • Richer widgets and web elements
  • pulse alerts on live-data sources
In our VDI environment this lightweight web application is great for end users. Our end users can easily interact, drill down /into data like never before. It's excel on steroids for them!
Score 8 out of 10
Vetted Review
Verified User
Sisense is used across the whole organization, both looking at internal data from our accounting software as well as looking at the aggregate data collected from our software solutions deployed worldwide. For our internal executive and sales team, it addresses visibility into sales numbers and trends. For our product managers, it provides insight into usage of our software and needs that may arise. For external purposes, we provide reporting to our customer base on their personal usage of the system.
  • Combining data from different sources
  • Cleaning up and modeling data
  • Dashboard creation
  • Cubes get very slow once your data starts to grow big.
  • Admins currently cannot edit each others' dashboards. This gets very cumbersome once admins change - it takes duplicating and republishing dashboards to let them take over.
  • Maps can be done better. The ability to compare to some standard benchmarks such as population density, demographics, GDP, etc., would be very useful.
Sisense is well suited for many applications as long as the data does not get too big. We use it to analyze sales, active vs. canceled subscriptions, usage of features in our software, etc. For big data it becomes a problem. Our software is deployed to several hundred thousand users worldwide - and continually reports back. This means the data grows exponentially.
Andrew Goss | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Sisense is being used for two primary purposes - internal analytics across all business units as well as embedded client-facing reports.
  • Customization - lots of supported and community plugins available. Users can also adjust the look and feel through JavaScript.
  • Innovation - Sisense is continuing to push the envelope by developing new features through Sisense Labs.
  • Customer support - the commitment to excellent customer service and ensuring organizations get the most out of their investment.
  • Permissions are a pain at times - only the owner of folders and dashboards can publish any changes.
  • Ease of use - there's a bit of a learning curve in using Sisense, but the same can be said of any BI tool.
  • Windows servers are required for Sisense installation, but a new and improved Linux architecture has been introduced (currently in beta).
Sisense is excellent for data modeling through ElastiCubes. It's easy to visualize the joins between objects, preview data, and identify data types.
Jonathan Ganucheau | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
It is currently being implemented to replace our organization-wide data warehouse and BI reporting platform. We've initially completed the data migration, and we are starting the build out of all of our organization reports as Sisense dashboards. Secondarily, we are utilizing their API capabilities to serve data to new websites we've recently launched.
  • Visual ETL and UI for data relationships and modeling within ETL.
  • Drill down and interactive reports with varying levels of filters for each dashboard.
  • Data alterations and updates are fast.
  • Their technical support has no option for immediate phone support in the event of a disaster or emergency. Their support staff is mainly located in Israel, so a ticketing system is relied on no matter what the urgency.
  • Their tech support also doesn't easily remote into your instance if you're hosting yourself to be able to quickly diagnose issues.
  • We've still been experiencing many random issues with Sisense like corrupt files and unexplained failures in production which seems very buggy.
  • Anytime deeply advanced SQL is used in the ETL section (Elasticube Manager) Sisense kind of falls apart. It needs any complex queries to be broken down into multiple, separate queries at the simplest denominator.
Well suited
You don't need an actual data warehouse with historical and live data
You don't need separate solutions for ETL, DW and Reporting
You need all your data available via API's automatically

Less appropriate
You want to be to run stored procedure or cursor logic as part of your ETL (not possible in Sisense)

Victor Arana | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Sisense across our Business Finance models in the Financial and Accounting departments. We use it to develop and redesign the information stored in our Project Management Software and our ERP systems for the Construction and Real State Field. It gives us the perspective to consolidate everything in a single, easy to manage tool. Sisense reduces the time it takes to obtain complex reports from many different data sources, and controls a variety of formats in one single tool that enhances our BI platform and our internal and external resources delivered to our end clients.
  • Sisense is easy to set up and connect to a wide variety of formats and platforms.
  • Sisense reduces the time it takes to obtain an optimal ROI.
  • Sisense really delivers the instant analysis required to merge financial numbers and statistics with a pretty accurate dashboard landscape.
  • Sisense could work on their management strategy for dashboards that are created by multiple users, reducing the complexity and improving their management options and security premises.
  • The navigation and filtering options could be useful in the mobile version, but Sisense needs to work on the layouts to improve the UX.
  • Sisense is a heavy app so be careful if you deploy this powerful tool in a resource that is under its system requirements--it can drive you crazy waiting for optimal performance.
Sisense is the best choice if your company is seeking a reliable, powerful and very accurate tool that can connect to a wide variety of standard and unconventional databases or data sources. With the proper assessment before its deployment, you can make it a win-win solution to deliver amazing dashboards and business reports that can consolidate different data sources, becoming a useful resource for both your business and your customers. If your company runs data analyses from multiple sources in the under 40 million rows or lower range, Sisense may be out of your league as a data analysis software.
Chad Vanscoy | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Sisense is being used across the whole company. We had issues with data from several sources - Salesforce, Google Analytics, and MS SQL Server. Sisense has allowed us to find the truth in our data.
  • Connects to all data sources.
  • Stylish dashboards.
  • Inbedability.
  • I believe an add-on marketplace for supported add-ons would be nice
  • Sometimes tech support doesn't realize the users are new to this.
  • More widget download options.
Multiple data sets and finding the truth in those data sets is a big help. I can't think of a situation where Sisense wouldn't be a good fit.
Joseph R. Sweeney | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We made the decision to try out several dashboard type data services with Sisense being one of them a few years ago. We were using it to put together easy to read and accessible dashboards to display high level information for our senior executives. This became an ad hoc type of request and pulled in data from finance, sales, and security.
  • Drag and drop feature for creating a dashboard is very easy to use and intuitive.
  • Easy to share with other users especially if you want them to have a read only file.
  • Depending on the machine you have, it can be very fast and responsive when pooling data together.
  • Mobile system is wonky and not as intuitive as the desktop version. I would recommend against viewing the dashboards on a mobile device as well.
Sisense is well suited for any organizational situation where you want to display data in an aesthetically pleasing and comprehensive way. It provides users with a way of communicating real time data with others in a company without having to constantly send updates or schedule meetings but rather having the data ready to present and accessible anywhere by anyone.
October 22, 2018

Best BI Tool

Score 9 out of 10
Vetted Review
Verified User
Sisense was being used by certain departments of our organization. Our organization is so huge that it could not be used in the entire organization as different departments have different requirements and have their own requirements. Sisense helped in creating the ultimate dashboards, GAP analysis, creating trends and understanding where we are heading. We could co-relate data from different sources and use it to draw conclusions. Also reporting was a breeze with this dashboard for all the different tools and databases that we had. We could use these for analytics of data from different software. This helped management see a single view and still drill down to the core.
  • Great analytics and mashing up of data from different data sources.
  • Easy deployment, creation of dashboards and sending reports across management and teams in the organization.
  • Great support, GUI, flexibility, low hardware cost and handles huge data with a breeze.
  • Mobile support could be improved. Navigations and filtering require improvement.
  • Integration with some QA tools like Rally and HP QC would be a huge plus. These tools don't have a reporting structure. This feature is a major miss for our department as we cannot get real-time reports.
  • There could be simpler ways for admin to share dashboard results.
Sisense is very well suited when data needs to be integrated with different data sources and produce results out of it. It provides top-notch dashboards and visualizations. It is also very easy to share these results across teams and organizations. It is only less appropriate in a very few scenarios which could also be improved. One of them is for mobile support. It can be slightly improved. The other one is for the admin to send results, which could be simplified. The other place for improvement is to make the plugins slightly easier.
Score 10 out of 10
Vetted Review
Verified User
As a Business Intelligence professional, I live to learned about new solutions to create opportunities in different sized organizations. We implemented Sisense in order to help visualize data across different organizations. As of now the tool is used to display performance indicators and to help develop and maintain the performance-based budget.
  • The biggest pro I found with Sisense is that you do not need a DBA in order to manage the system. This makes the learning curve really easy, which helps lots when thinking of implementation across a whole organization. This reflects well for the tool, since it is powerful, but easy to use.
  • ALL-IN-ONE! Sisense answered all of my customers and our company's requirements, to include data modelling and complex calculations.
  • Sisense is as accurate as your data, and best of all, it is real time. After using other visualization tools, I learned that when using multiple sources, errors occur. Sisense prevents this risk by allowing all of the resources to be managed at their engine, maintains connections, and as a developer, the EliastiCube allows you to source large volumes of data with an easy click.
  • The usability of the application on mobile devices needs some improvement, especially navigation and filtering.
  • Dashboards that are created by multiple users can be a bit of a hassle to share by Admins.
  • If you need to embed dashboards into your website, you are require to buy a license separate from the user and platform license. This is a norm on most BI visualization tools, but Sisense can seem a bit on the high side, cost-wide.
Sisense offers multiple flexible pricing plans that can be suitable for all types of industries and company sizes. From a small business as ours, to a large enterprise. The Vendor allows you to try the product and develop a proof of concept before buying the product. So why not? Test drive your solution. This is what allowed us to understand how this BI tool would boost our company's productivity.
Score 9 out of 10
Vetted Review
Verified User
Our company was in need of a comprehensive analytical tool in which we could develop actionable insights in relatively real-time dashboards. Most departments have some form of reporting tool that does not play well with others and organizational data is as disparate as they come. Sisense was demoed in hopes of alleviating these pain points for a detailed view into all areas of the organization based off data aggregated into a single, flexible platform.
  • Great management of large amounts of data from numerous sources.
  • Beautiful visualization capabilities.
  • Fantastic support of customizations through custom JS plug-ins.
  • Implementation requires very little effort allowing users to start working with their data in a short amount of time.
  • After initial implementation, learning spikes up rather quickly in regard to SQL joins and custom table manipulation.
  • There is plenty of documentation surrounding how to do specific tasks, but not as it pertains to errors and why other things do not work. However, this is constantly improving as the community grows and collaborators contribute content.
  • There are quite a few tasks that require significant manual input and design. This is ideal in many situations; however, many users would like a more intuitive engine that can create working widgets automatically based on the type of data fed. Again, this is already a work in progress and will likely need much more data to establish a learning engine.
I believe Sisense is perfectly suited for any organization of any size that have access to the proper resources, as the tool is very expensive. The data connectors come in all shapes and sizes out of the box, which allows a great deal of data control within the ElastiCubes. Additionally, while the platform only runs on Windows platforms, the web application can be accessed on any client: mobile, Apple, Windows, etc. This allows a much more flexible user experience, resulting in data and dashboards reaching further than any other tool.
David Hertzberg | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Sisense can be used by every department in the organization. It will help each teams to understand, explore and leverage their data for any of their business decisions.
  • Sisense is amazing when it comes to ingest and mix all your data sources with no advanced IT skills.
  • Sisense is the most efficient tools for data modelling. You build a data set in a snap, ready to be used for your dashboards.
  • Sisense allows anyone to build their own dashboard. The interface is "uber" intuitive, and "uber" efficient : no need to declare filters, data hierarchy or anything. Once your data are loaded, just build dashboards. Once they access a dashboard, users can fully exploit it and interact with the data : drill anywhere, explore the filters, add filters by interacting with the data visualization.
  • The platform do not natively support data set allowing the users to see the table name and field name in multiple language ; but there is an easy to use external plugin
  • It is not possible for a "reader" to create on the fly custom data group
Sisense is extremely powerful for easily connect to data, mash them up and let non-technical users build the dashboard they need. The interface is very intuitive, both for data modelling and dashboarding. The solution is full web from end to end, and can run on premise, in private cloud or in public cloud. It is also extremely easy to manage the server. Even though the upfront investment is not nothing, the global TCO is extremely low as the product does not require specific technical skills. Plus Sisense provides a lots of documentation and self-service trainings.
Score 9 out of 10
Vetted Review
Verified User
We used Sisense to provide analytics for our software users. In the company, we have a lot of data on our users, and we want to use this data to empower our users. Building an analytics tool will take a huge amount of time and resources. Sisense gave us the ability to easily provide analytics due to their ease of use as an EBI. It is currently being used by 700 active users.
  • Ease of Use
  • Customer Service
  • Visualization
  • Customizability - SQL/CSS, iFRAME/JS
  • Missing functionality - Joins
  • More attention on community forums
If you are looking to have an analytics tool for your company, or if you have a lot of data/data points.. then look no further. Sisense provide you with a comprehensive business intelligence tool for you to make the right decision with their intelligence capabilities. Don't build it yourself as it will take a lot of time and effort,.
Gal Chen | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
We are using Sisense both for business and marketing analysis, and for product analysis. Therefore, our challenges vary, from more straightforward financial analysis to very case-specific cases, that require a different approach.
  • Easily answer common business questions
  • Helpful support team
  • Creating new widgets and making changes in the existing ones is fairly easy
  • Charts are limited and important options such as additional data on hover or sorting stacked bar charts by value. Some of these options can be achieved with Javascript though
  • Filtering on dashboard confuses a lot of the users. There is no easy way to filter a specific widget (not by editing it)
  • Drill downs are not very straightforward, and field names cannot be displayed differently on drill down
  • The default color schemes could be better
  • Querying data on the dashboard level is limited, and visually uncomfortable
  • No readymade templates
I believe it's very suitable for simple business cases and for presenting simple data. It's less suitable for more complex data sets, mainly because there's little options of querying raw data and plotting it on the go.
June 06, 2018

Using Sisense

Peter Breglio | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Currently, Sisense is being used to pull data from various systems and sources giving our Financial Planning & Analysis team a one-stop shop for analysis.
  • Ease of use especially when it comes to building widgets
  • Customer Support & Professional Services
  • Implementation Support
  • Accessing NetSuite data through ODBC has been a bit of a challenge if you are not 100% familiar with the data structure
  • Some of the widget labels that need to be updated/maintained via script can be challenging to a novice user (non-technical user)
If you are currently transacting/maintaining multiple systems Sisense "sits" on top of them nicely. the ability to not only link to existing systems but add flat files to the Elasticube directly gives you additional flexibility.
Shahar Beil | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Initially, Sisense was used only by top management but now it's being used by almost all managers in some scale. We use the platform before taking business decisions and to monitor new procedures and projects.
  • Give junior and medium level managers more control over data and take data driven decisions.
  • Take control over large users data and attributes
  • Visualization and aesthetics of dashboards and widgets is top tier
  • No immediate support for extremely urgent issues like system errors/crashes or phone support
  • Viewers option to drill into data is somewhat clumsy and needs adjustments
  • Build time and duration expectancy changes a lot for no apparent reason.
  • There are no proper metrics regarding dashboards/tables use and workload. Effects optimization and schema size
Would highly recommend Sisense for small-medium companies.
Score 10 out of 10
Vetted Review
Verified User
Sisense is being used by a number of areas within our organization.
  • Our board of directors appreciates the ability to present key metrics about our company on a single page. The graphs are easy to understand. The ability to gather information from disparate divisions and present a unified picture saves time and aids decision making.
  • Our division heads use it to get a picture of how their individual divisions are working. The ability to show the data in graphical form with minimal programming allows them to make better decisions for their departments.
  • Our compliance department uses the graphs to quickly find issues within the company. By highlighting outliers from a number of different systems, corrective actions can be taken quickly, eliminating potential legal issues.
  • Sisense can display data in a variety of formats, tabular or graphical, with no programming necessary for the display logic
  • One 'elasticube' or back end data source, can collect data from any number of different systems. Sisense provides connectors to more than 20 different back end technologies, including all of the leading databases and flat file formats. The Elasticube can contain a query that joins together data from disparate data sources.
  • The graphical front end facilitates filtering the back end dataset, both at design time and at run time, allowing the user to see just the necessary data set.
  • Graphical views can be linked, allowing the user to drill down to see more details of any part of the database.
  • My non-IT users are often confounded by the techniques necessary to build beautiful dashboards
  • The web version of the elasticube manager does not do everything that that the desktop application does. With version 7.1, this seems to be getting better. More to follow...
  • Our primary contact person keeps changing, leading to difficulties in continuity of support. On the plus side, it is nice having a dedicated support person.
  • Sisense is a dashboarding tool. It is very appropriate for delivering summary or exception data to the users, presenting it in a fashion that is easy to digest.
  • It is not as good at presenting tabular or raw data, showing the details that support the conclusion. If you need to see reams of data for the application, a reporting tool will be better suited to the job.
Score 9 out of 10
Vetted Review
Verified User

We are using Sisense as platform for providing reports and business intelligence for our customers. In essence, we are using the platform as OEMs.

With Sisense, we provide reports and insights for contact center solutions which we implement to our customers.

  • Excellent single-stack BI solution, allowing great flexibility for data-modelling within the Sisense platform itself, with no need to perform the data modelling on a separate platform. The data modelling is implemented using standard SQL which makes anyone familiar with SQL already able to use the system.
  • Virtually unlimited customization options using Java Script, allowing you to modify and enhance existing functionality.
  • Great support from the both customer support and the user community.
  • Some functionality is missing as built-in functionality, and can only be added by using Javascript, which requires technical knowledge of JS from the dashboard designer to implement. So although almost anything is possible to implement, some things which should be basic require high-level skills.
  • Viewers of dashboards have very limited customization options, almost any customization requires the dashboards designer to implement.
  • Particularly, viewers are unable to select conditional formatting, rename fields, change the order of items, etc.

Well suited for almost any BI implementation across any subject matter, and especially where a lot of data modelling must be performed on the data before used in the reports.

Somewhat lacking where the users/viewers of the dashboards need to have customization options of the dashboard per-user, such as when the same report might be used by different customers.

December 18, 2017

Sisense Review

Score 9 out of 10
Vetted Review
Verified User
We are using Sisense to help us both internally and externally to analyze our data and make better buying decisions.
  • Simplifies business analytics for our teams and allows them to make better decisions
  • Reveal actionable insights of our data in a much faster way
  • Allows us to share and present these insights with co-workers, management, and clients
  • They could have better connections to digital marketing tools, I know they are working on that
If you have huge amounts of data and you would like to get answers to what your next move is but you just can't figure it because of all the noise Sisense can help you
Brian Tait | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Real-time Internal visibility to operations for accounts and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.
  • Data visualization and exploration. It's very easy to create useful widgets and explore data.
  • Extract Transform and Load (ETL). The ETL ability of Sisense should be promoted heavily. Their ability shaved weeks off our implementation compared to other products and continues to make adding/updating datasets simple.
  • The product does not have the ability to view its own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box.
  • The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year but still needs more capabilities.
The speed at which we constructed our original solution, and several solutions since is outstanding. That speaks to the product functionality and performance, and the people at Sisense that have helped us along the way.
Score 9 out of 10
Vetted Review
Verified User
Sisense is available to about half of our 200 employees and is used to review and analyze supply chain data as pertains to the publishing industry.
  • Easy to implement. Robust data modeling back-end.
  • User-friendly front-end. Dynamic widgets that are minable by anyone.
  • Excellent customer service.
  • Some basic data analysis functions should be productized (ex. MIN/MAX on date data fields, for dashboard designers).
  • Administrative oversight by way of dashboards is lacking.
Sisense is great for us namely because we don't have a traditional data warehouse. There's room for Sisense to add more ways for users to collaborate on a dashboard, so if you have many people capable of designing dashboards, you have to do some workarounds.
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