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What is TunnelBear?

TunnelBear, from the company of the same name in Toronto, encrypts the user's internet connection to keep online activity private on any network.

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Recent Reviews

TrustRadius Insights

TunnelBear is a reliable and efficient VPN service that provides quick connection speeds, high security, and good encryption. It has an …
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per month



per user, per month

Entry-level set up fee?

  • No setup fee
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $3.33 per month
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Product Demos

TunnelBear Rely demo


TunnelBear 2.5 Demo

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Product Details

What is TunnelBear?

TunnelBear Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TunnelBear is a reliable and efficient VPN service that provides quick connection speeds, high security, and good encryption. It has an easy-to-use interface and supports several systems including Windows and Linux. The free version offers 500MB of data per month and the paid version is competitively priced. Users can access all websites without restrictions when travelling internationally and it also allows for some anonymity when making transactions, perfect for those travelling or making online purchases. Additionally, TunnelBear ensures privacy when handling confidential information or performing financial operations such as bank transactions due to its strong encryption protocols. Customers have found TunnelBear to be secure and reliable for their browsing needs with minimal failures, fast implementation, friendly interface, and high user experience. However some users have experienced slowdowns from network traffic or lack features on the free version or 24/7 support available with the paid subscription plans. Overall TunnelBear provides a great option for safe internet usage at an accessible price point.

Users have found TunnelBear to be a flexible and efficient solution for accessing area-sensitive platforms and working efficiently. By selecting their desired IP location, users can access platforms that are not usually available outside their home country, providing them with the flexibility they need to accomplish their goals faster. While there have been occasional instances of slow speed, TunnelBear has still proven effective in providing access to game servers and functioning properly. Users have also praised the software for its ability to provide an extra layer of security for their work when away from their home network, as well as access to more content for personal entertainment.

TunnelBear has been widely recognized for its excellence in ensuring cybersecurity and bypassing region blocks. Its good speeds and availability of servers in different regions have received high praise from users. The software has impressed users with its ability to provide a fast and reliable connection, giving them a sense of security for their data and online presence. Setting up TunnelBear and installing it have been easy tasks, thanks to its simple one-click process. Moreover, signing up for TunnelBear is hassle-free, with a 500MB free trial offered every month, making it appealing for new users trying out the software's performance and features before transitioning to a paid plan.

The intuitive UI of TunnelBear simplifies VPN usage for novice users in both business and personal settings. Users appreciate the consistent and intuitive user experience across different devices provided by the platform's apps, which are available on multiple platforms. Switching VPN locations has been effortless, enhancing user experience. Additionally, canceling subscriptions or resubscribing when needed has been straightforward. Users report minimal frustration or disruptions during their TunnelBear experience, without unnecessary notifications or pop-ups.

TunnelBear has proven useful for various scenarios. It has allowed frequent travelers to stay up-to-date with their favorite shows by minimizing buffering while streaming videos. Start-ups and individuals with specific IP and traffic security needs have found TunnelBear to be a suitable option. For companies dealing with sensitive information, TunnelBear has been instrumental in ensuring security and privacy. It has also been used to bypass internet blockages and access restricted content in places like Venezuela. When it comes to protecting privacy, accessing blocked websites, and keeping confidential data safe during web browsing, TunnelBear has consistently delivered effective solutions.

Overall, TunnelBear has garnered high levels of trust and user satisfaction. Users have expressed confidence in the software's efforts to ensure privacy and appreciated its animation featuring a bear. Many users have no plans to switch to any other VPN service provider, highlighting the loyalty and satisfaction that TunnelBear has generated among its users.

TunnelBear has been especially valuable for maintaining privacy and protecting confidential information while using unfamiliar networks during travel. Whether working from home or on the go, users have relied on TunnelBear to provide a secure connection and an additional layer of protection. The software's ability to safely connect to any network has given users peace of mind, knowing that their personal security is safeguarded.

Users have also enjoyed the fast and stable connections offered by TunnelBear in any location or country they may be in. This reliability has allowed them to access blocked sites and data centers without any hassle. Additionally, TunnelBear has become a trusted tool for companies dealing with sensitive information, as it ensures the security and privacy of data sent over the internet.

While users appreciate the user-friendliness and simplicity of the app, some have found the bandwidth limit to be too low for their needs. However, this minor drawback hasn't overshadowed the overall positive experience that TunnelBear provides.

In conclusion, TunnelBear has proven to be an invaluable solution for a wide range of users and use cases. From accessing area-sensitive platforms to ensuring personal security while traveling, it offers flexibility and efficiency. With its excellent performance, intuitive UI, and commitment to privacy, TunnelBear continues to meet the needs of individuals and businesses seeking a reliable VPN service.

Using TunnelBear as a VPN service, customers find that the return on their investment is worth the cost. They have found it to be secure and reliable with good encryption, fast connection speeds, an easy-to-use interface and lightweight software. Additionally, they can access all websites without restrictions when travelling internationally. Despite its limitations such as no static IP addresses or 24/7 support available, customers appreciate the simplicity of use and budget-friendly paid features. The free version has limited bandwidth but allows users to test the application and provides secure internet access.

Overall, customers are satisfied with their experience using TunnelBear and feel confident about the privacy of their information when handling financial operations or working remotely. They especially appreciate TunnelBear's ability to access pages blocked in their country and its fast implementation process. With these benefits and more, customers are happy with their return on investment when using TunnelBear for their VPN needs.

Visually gratifying and user-friendly interface: Users have consistently praised TunnelBear for its visually pleasing and easy-to-navigate interface. Many reviewers have expressed their appreciation for the layout, finding it intuitive and straightforward to use. The map interface with the bear digging a tunnel to the selected server location has been particularly enjoyed by users, adding an element of fun and engagement to their VPN experience.

Availability of free trial option: A significant number of users have lauded TunnelBear's free trial option that never expires and provides 500mb of data for sharing on social media. This feature has been praised as it allows users to test out the service without any time constraints before committing to a purchase. Reviewers also mention that this offering sets TunnelBear apart from other VPN services in terms of affordability.

Simplicity and ease of use: Users consistently highlight the simplicity and ease-of-use offered by TunnelBear. They describe it as beginner-friendly, requiring minimal configuration or settings adjustments to get started. Additionally, many reviewers appreciate the availability of apps and browser extensions across multiple operating systems and devices, making it convenient to use on different platforms.

Signal Interruptions: Some users have reported that the signal tends to get interrupted if a call comes through on the line, causing inconvenience and potential disruption in communication.

Slow Server Speed: Many users have criticized the speed of TunnelBear's servers, finding them to be slow. This can result in delays when browsing or streaming content, affecting the overall user experience.

Limited Free Trial and Subscription Options: Users have mentioned that the free trial is limited to 500MB, which quickly gets consumed when engaging in data-intensive activities like streaming videos. Additionally, they noted that the month-to-month subscription is more expensive compared to other options. To obtain a more reasonable monthly rate, an annual commitment is required.

Users highly recommend TunnelBear for its reliability as a VPN option, ability to increase privacy levels in the network, and safeguarding online information. They also appreciate the visual details, functionality, and attractive price offered by TunnelBear. As a first step, users recommend trying the free service of TunnelBear before committing to a paid plan. Users consider TunnelBear as the best option for everyday VPN needs due to its combination of reliable performance, strong privacy protection, and user-friendly interface.


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Mario Benetto | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
I use TunnelBear to keep my privacy and security intact during my business trips, especially in airport and hotel networks, as you never know who might be watching classified and private information of your company. Thanks to this tool, I can now safely connect to any network with the security of having a layer of protection in my favor; in addition to that, this tool always offers a fast and stable connection in any type of space or country.
  • Untraceable connections.
  • Very stable connection to network.
  • Great user interface.
  • Effective support.
  • I would like to be able to have total clarity about the use of my data.
I think the best scenario is a business trip where you are forced to connect to open networks without any protection from the administrator, such as in some airports, hotels, cafes, public squares... Thanks to TunnelBear, you can surf the net more safely. To be honest, I wouldn't use it if I had to deal with sensitive personal information or similar scenarios, as VPNs are often not fully transparent with data usage.
  • Extraordinary customer service and support.
  • Wide variety of connection options.
  • Ease of use with Funny UI.
  • Great protection of my data.
  • Stay anonymous on public networks.
  • Possibility of knowing tools not available in our country of origin.
GitHub, Docker, Discord
Personally, I work as a sales and communication manager, as well as running the company's social media and marketing. I must keep up to date, contact clients and potential clients and take care of the regular buyers. On the other hand, Víctor is in charge of the creative and manual parts of the whole process, in addition to organizing the processes of creation and finalization of the products.
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