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Zoom Workplace

Zoom Workplace


What is Zoom Workplace?

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone,…

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Recent Reviews

Best in field

8 out of 10
June 04, 2024
Our org teaches managerial trainings & leadership workshops across the globe. Although we do teach some in person, the large majority of …
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TrustRadius Insights

Comprehensive Capabilities: Users have praised the platform for its wide range of capabilities, including advanced meeting scheduling …
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Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 25 features
  • Desktop sharing (775)
  • Meeting initiation (761)
  • High quality audio (776)
  • High quality video (777)

Reviewer Pros & Cons

View all pros & cons

Video Reviews

18 videos

Zoom: How Video Conferencing Let a Music Producer Stay on Beat
Information Services Managers uses Zoom Exclusively: User Review
User Review: Zoom Resolves the Struggles of Planning Meetings as Communication Goes Virtual
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View all pricing

Add-On Zoom Translated Captions


per month per license

Add-On - Zoom Whiteboard


per year



per year per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit…


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Performance & Compatibility of Online Events Software

Features related to the performance, reliability & compatibility of web conferencing and webinar (online events) software.

Avg 8.0

Screen Sharing

Features related to remote screen sharing capabilities.

Avg 7.8

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Avg 7.9

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Avg 7.7

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

Avg 7.6

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Avg 8.1

Call Management

Customized phone system settings

Avg 8.1

Mobile apps

Apps are compatible with mobile devices.

Avg 8.3

Unified Communications Platform and Collaboration

UCaaS platforms allow teams to collaborate internally in one central space.

Avg 7.6
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Product Details

What is Zoom Workplace?

Zoom Workplace brings communication, employee engagement, spaces, and productivity solutions together on a single platform with Zoom AI Companion capabilities woven throughout. It is designed to streamline communications with tools that work together through solutions like Meetings, Team Chat, Phone, Mail & Calendar, and Scheduler. A chat can be elevated to a meeting or phone call to get to a resolution faster, and the solution drives productivity with products that are built for modern work through solutions like Whiteboard, Clips, Notes, Surveys, and Docs.

To optimize office experiences and hybrid work collaboration it includes workspace solutions like Rooms, Workspace Reservation, Visitor Management, and Digital Signage. The Workspaces tab can be used to reserve a desk with Workspace Reservation, prepare for a client visit with Visitor Management, or finding the workstation with its wayfinding feature.

Zoom Workplace elevates the experience with Zoom AI Companion included at no additional cost*, enabling employees to be more productive, collaborate better, enhance their skills, and unlock time savings.

Zoom Workplace Features

Cloud PBX Features

  • Supported: Hosted PBX
  • Supported: Multi-level Interactive Voice Response (IVR)
  • Supported: Directory of employee names

Call Management Features

  • Supported: Answering rules
  • Supported: Call recording
  • Supported: Call park
  • Supported: Call screening
  • Supported: Message alerts
  • Supported: Business SMS/External Messaging
  • Supported: Voicemail Transcription

Mobile apps Features

  • Supported: Mobile app for iOS
  • Supported: Mobile app for Android

Performance & Compatibility of Online Events Software Features

  • Supported: High quality audio
  • Supported: High quality video

Online Meetings / Events Features

  • Supported: Scheduling
  • Supported: Calendar integration
  • Supported: Meeting initiation
  • Supported: Record meetings / events

Screen Sharing Features

  • Supported: Desktop sharing

Online Events Collaboration Features

  • Supported: Live chat

Online Events Security Features

  • Supported: User authentication
  • Supported: Participant roles & permissions

Unified Communications Platform and Collaboration Features

  • Supported: Centralized communications management
  • Supported: Team messaging
  • Supported: Team document sharing
  • Supported: Call and meeting analytics

Zoom Workplace Screenshots

Screenshot of the new Zoom Meetings experience in Zoom Workplace with multi-speaker view.Screenshot of the Ask AI Companion feature, that will be able to gather, synthesize, and share information across Zoom Workplace to help prepare for meetings.Screenshot of the new combined Meetings and Calendar tab in Zoom Workplace, used to attach meeting materials like files and whiteboards.Screenshot of smart name tags that allow other meeting participants to see participant names in a Zoom Room.

Zoom Workplace Videos

Zoom Workplace is an AI-powered collaboration platform.
Zoom is the official unified communications platform for MLB™, powering their Replay Operations Center,™ fan experience, and even the MLB Draft™ with Zoom Meetings, Zoom Phone and Zoom Contact Center.
Welcome to Zoom Workplace, an AI-powered collaboration platform

Zoom Workplace Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Blackberry, Mobile Web
Supported CountriesNorth America, South America, Europe, Africa, Asia, Australia
Supported LanguagesEnglish

Frequently Asked Questions

Zoom helps consolidate communications and collaboration in the boardroom, classroom, operating room, and everywhere. Zoom is an intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic. Zoom technology facilitates collaboration through solutions like Zoom Team Chat, Phone, Meetings, omnichannel cloud Contact Center, smart recordings, and Whiteboard.

Webex Meetings, GoTo Meeting, and Microsoft Teams are common alternatives for Zoom Workplace.

Reviewers rate Call recording highest, with a score of 8.2.

The most common users of Zoom Workplace are from Mid-sized Companies (51-1,000 employees).
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View all alternatives
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Comprehensive Capabilities: Users have praised the platform for its wide range of capabilities, including advanced meeting scheduling options that allow for seamless coordination, remote PC access that enhances accessibility, and the efficient management of multiple meetings simultaneously.

Secure Video Conferencing: Reviewers value the platform's versatility in hosting secure video conference calls across various devices and locations, with particular appreciation for features such as encryption of all data transfers to ensure confidentiality, interactive screen sharing with annotations for enhanced collaboration, and customizable virtual backgrounds to personalize meetings.

Excellent Performance: The consistent performance across different devices, user-friendly interface design contributing to ease of use, superior audio quality ensuring clear communication, and excellent video quality providing a high-definition visual experience are consistently commended by users.

Underperforming Translation and Transcription Features: Users have stated that the translation and transcription features of the Real-Time Transcription and Translation tool are underperforming, indicating a need for enhancements to accurately transcribe and translate audio content in real-time.

Basic Polling Feature: Some users have found the polling feature in the Polling and Engagement Tools to be basic, lacking advanced functionalities such as customization options or result analysis tools that would improve user engagement during meetings.

Insufficient Noise Cancellation: Reviewers have mentioned that the advanced noise cancellation features are insufficient in effectively reducing background noise, impacting the overall audio quality during calls or conferences. Enhancements are required to provide a more seamless communication experience for users.

Attribute Ratings


(1-25 of 814)
Companies can't remove reviews or game the system. Here's why
Bob Stabb | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
We use it for outside and inside meetings. Makes work from home possible. Zoom Workplace allows us the flexibility to choose where our participants meet. We have several remote offices so Zoom Workplace is a good product for our ongoing usages. We are moving to M365 but we plan to continue using Zoom Workplace.
  • Easy to join meeting
  • User friendly
  • Network friendly
  • Clear Video and Audio
  • Updates to client software is insane. Having to uninstall the previous version before installing the new version is so old school
  • Software does not auto update in a managed domain without considerable effort on the part of IT
  • Simpler Room Codes would be great
The updating of the product is an issue. Once that gets resolved, I would think this will be a really great product. Zoom is doing an ok job of staying abreast of new technologies so that is good, sometimes I think they could do more (the way Teams is always improving.) Bringing Chat back into Zoom Workplace will be good too.
Score 7 out of 10
Vetted Review
Verified User
We use Zoom as a communication platform for some departments. We love how universal Zoom is with clients and how easy it is to set up.
  • Meetings
  • Chats
  • Scheduling
  • Sometimes updates can be inconvenient. When I need to get into a meeting, sometimes I can't without updating Zoom first.
Zoom is great for interviews, team meetings, webinars, and similar activities.
Score 9 out of 10
Vetted Review
Verified User
We use it for all internal and external video calls and the Team Chat feature for all internal chat communication. Some key users have used Zoom Whiteboard for brainstorming during video calls. Before moving to Zoom, we had at least four different products covering one or more of those functions. Now, moving to Zoom, we've drastically simplified internal communication.
  • It is easy to log in to Zoom video calls in various ways (phone, computer, audio, internal or external).
  • Organization of Team Chats, with Channels and personal chats, is easy to find, and the threaded chats also help.
  • Many, many settings for our org account.
  • Continued issues with Outlook integration.
  • Almost too many settings, hard to find what you need as an admin.
  • Meeting Chats section of Team Chat can be confusing for users.
It is well suited for hybrid or all-virtual teams, especially for teams with many communication apps and a desire for streamlining. It is also good for teams with both PCs and Macs and for users who want a simple interface. However, it is less ideal if teams are already committed to a different video and/or chat app.
Peter Humphrey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Zoom has brought together our teams in a greater collaborative way than previous tools. The ease of interacting in in one platform for phone, chat, video, groups, etc., plus the added benefit of file sharing and AI capabilities, make this an easy decision. We have been on the platform for many years after switching from other VOIP providers at the time. Continuous product improvements and updates.
  • Meetings - inhouse and external.
  • Group chats.
  • Love the screen grab feature for sharing a snippet in chat.
  • Zoom captures data from all the various modules. Sometimes, finding what you are looking for can be difficult.
We have a fully remote workforce operating in a wide range of locations. The simplicity of the plans removes complications around budgets and costs. We find the tool much more useful than MS Teams.
June 07, 2024

Zoom review.

Score 8 out of 10
Vetted Review
Verified User
We use Zoom for our phone system. It sends us emails when we get voicemails from clients, which helps us read what the client is saying without having to listen out loud.
  • Emailing us voicemails.
  • Tracking call history.
  • Interpreting voicemails to words.
  • Sometimes, the times/dates are off on our Zoom, so it can make the call history hard to go back to.
We only use Zoom for clients to call in. It is nice that it translates voicemail to emails in text form so we can read it. It makes it much quicker to go through them, especially since we cannot answer more than one phone call and do not have it, so our phones are always off. The hardest thing with Zoom is that if we have a power outage, the phones don't work since they rely on Wi-Fi and power.
Score 10 out of 10
Vetted Review
Verified User
We use Zoom for our meetings. Being in a global company, we all have got global employees in each and every group almost. To meet them effortlessly we use Zoom day to day basis. And we're dependent on it. As a support analyst, I found some problems seeing Zoom settings while I was on a call with one of my clients on Zoom. So, if any of my clients get problems with Zoom software and when I jump on a Zoom call to investigate the issue, it is preferable to view the Zoom settings interface like settings (for example).
  • amazing interface
  • great sharing option
  • great communication tool
I can really communicate well with all my clients and colleagues, undoubtedly it's a great tool for me.
Score 8 out of 10
Vetted Review
Verified User
We need a reliable tool to communicate with customers, prospects, vendors and other outside entities. In particular, we use Meetings and Phone on a regular basis for those communications. This could be ad-hoc meetings or scheduled meetings. Often times it includes video calls to ensure that we are all on the same page.
  • Ad-hoc Meetings
  • Scheduled Meetings
  • Phone Communications
  • Conference Room Collaboration
  • Hardware related conferencing integration
  • Admin setting options can be confusing
Zoom Workplace works well for communication with outside parties. It is reliable, consistent, and easy to add to interactions. However, there is some overlap between Zoom Workplace and other tools that we use which makes some of the offering unnecessary and decreases the value of the offering.
Tom Bielski | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We conduct weekly meetings of up to 20 attendees. The meetings alternate between hybrid and online. We have half of the members on premises, and half are spread from the USA to Japan, with Europe and Africa in the middle. Zoom Workplace allows us to meet effectively and efficiently to conduct our club business.
  • Team Chat
  • Polls
  • Meeting recordings
  • Meeting Summary
  • I don't like that the control bar at the bottom of the screen shifts when I open the chat or the participants side bar. It means I cannot open and close without moving my mouse. I think it would be better instead of shrinking the control bar, move items into the More area.
  • The Audio options should be Same as System as default
It is better than all other video conferencing platforms in every way. Breakout room allow us to have concurrent separate training sessions
Score 8 out of 10
Vetted Review
Verified User
We were using a 3rd onSIP provider before and they did not have any client. The compatible clients did not work on Linux. It was a nightmare to configure and manage them. Since we were using Zoom Meetings, we decided to integrate it to our current system. We are quite happy with the performance. Recently we started to evaluate Zoom Rooms and so far, the evaluation is going on well. We hope to deploy this to our organization.
  • Easy to use Interface
  • Seamless updates
  • Ease to configure and Manage
  • Support can be improved.
  • Account Manager gets changed and we are not informed properly
  • Their chat was not useful
Zoom Workplace is suitable for SMB's and enterprises, where one does not have enough resources to manage the environment, easy to manage.
Score 3 out of 10
Vetted Review
Verified User
Zoom Workplace is disappointing. I was first impressed with Zoom Workplace as a video conferencing tool, and that's still their greatest strength and core competency. They do that well, perhaps better than anyone else.

However, in my opinion, their support and customer service is awful. I'd ditch Zoom Workplace in a heartbeat if we hadn't invested in Zoom Rooms, and will migrate away when are equipmenourt needs replacing.

Also, in my opinion, thery're so anti-Microsoft, they don't have a Teams plugin which would make improve their phone application greatly.
  • Video Conferencing
  • Zoom Rooms
  • No Teams Integration
  • In my experience, Horrible Support
  • In my experience, Horrible Customer Service
  • In my opinion, Terrible CDW Offering
  • In my opinion, Lousy Sales
  • In my opinion, Awful Pricing
It's a great video conferencing app, and Zoom Rooms are easy as pie.
Score 10 out of 10
Vetted Review
Verified User
Hybrid meetings where some people are in office and some are working from home. We also use it to facilitate online info sessions or webinars. It's great for one on ones but also large team meetings. We do typically have between two and fifteen people per call but can have up to 40 at certain times of the year.
  • integration into google calendar
  • integration into hubspot
  • chat function
  • touch up filters
  • the emojis that appear in response to gestures
  • sometimes we can't get in because of confusing host settings
  • the passwords are too long and cumbersome when typing out
It's a product that can grow with your company or team. We started with the free version and were able to validate that it was great for our team before adding premium seats but we still have some seats for free. We don't have to pay for features we don't need and that's not the case with some of these types of products.
Score 10 out of 10
Vetted Review
Verified User
We utilize Zoom Workplace as a method of collaboration being that our workforce is entirely distributed. The tools that are available within Zoom Workplace really make it easy and effective to keep connected while not being in a physical office. Because there are limitations in regards to other services offerings similar to Zoom Workplace, it has become a preference for our employee base to use Zoom Workplace for both internal and external business use cases.
  • Webinars
  • Screen Sharing Collaboration Features
  • Engagement Features such as Whiteboard and Polls
  • We'd love to see a VoIP Fax service at some point
  • Ways to lock down a smaller meeting (
We always recommend our employees and our clients to utilize Zoom Workplace as a means of collaboration to ensure that both us and they receive the best overall experience with the most features available should those be necessary to achieve the goals of meetings. It's always a much more reliable tool, and allows for many functional integrations which can often times be greatly helpful as well.
Score 8 out of 10
Vetted Review
Verified User
There are sometimes Teams issues when attending virtual meetings. Therefore, Zoom Workplace is great with attending meetings! I rarely have connection issues, there are several virtual backgrounds and helpful tools like whiteboards that allow interactive presentations. I think that it is super easy as well to schedule an appointment and easy access to discuss with my team!
  • Preparing meetings with assets
  • Disparate apps to use in a session and day
  • Meetings tab that provides users with info and other assets
  • Awesome features like virtual backgrounds
  • Poor customer service due to automated responses
  • Better UI that is more simplistic for end users
  • Can cause decreased productivity due to virtual meetings
Zoom Workplace is very well suited when I need to reach out to a client and schedule a call with them. I am able to blur my background and do other features for my privacy. However, I do not like that there is a free version that limits the amount of time I can use it. I understand being behind a paywall to get a license, but the limit is very small and can cause issues when attempting to troubleshoot an issue.
June 04, 2024

Best in field

Score 8 out of 10
Vetted Review
Verified User
Our org teaches managerial trainings & leadership workshops across the globe. Although we do teach some in person, the large majority of our workshops are taught virtually.
  • Obviously, video calls
  • extensive admin controls, with the ability to control things at an org, individual, or meeting level
  • reporting
  • polls
  • Support system is lacking. The support team that responds to tickets is often lacking in knowledge, or does not pay attention to the questions/issues in the tickets.
  • giving more levels of access (currently it is admin, or user), it would be nice to see some levels in between, or easy-to-use custom permission sets
  • multiple instances of Zoom automatically deleting meetings that had been scheduled very far in advance.
Although there is some room for improvement, Zoom blows it's competition (MS Teams, Skype, etc.) out of the water.

If you need video conferencing software, Zoom delivers on just about any scenario you may think of. From a book club meeting, to hosting an event for 1000 people, Zoom can do it all!
Score 10 out of 10
Vetted Review
Verified User
I use Zoom Workplace to conduct meetings with team members and clients, conduct online training sessions, and demo our product for potential clients. My company is completely virtual and we support and collaborate with people all over the world, so it is important to be able to meet with people via an online tool using video and audio, screenshare, and text chat.
  • Screensharing is easy and works quite well
  • Video is good quality
  • Audio is good quality
  • Recording options work well
  • It would be nice if the chat for a session were available to everyone joining, even if they join after a message was sent. That way you don't have to repost things for people who join late.
  • Sometimes the virtual background doesn't mask well around the edges of my hair.
  • It would be nice to be able to select and export several recordings at once. In the Recordings tab, you can select several items, but it only downloads a spreadsheet of recording info, not the actual files.
  • When you download a recording, it would be nice to have the filename include the title of the meeting, and not just the timestamp.
It is great for meetings, presentations, demonstrations, and instructor led training. It is not very good for informal social gatherings, since only one person can easily speak at a time, so it is difficult to strike up side conversations and you end up taking turns talking, with one person "holding court" at any given time.
Score 8 out of 10
Vetted Review
Verified User
Allows for good collaboration across the workplace. Today I use the tool to chat with employee regardless of location. It serves as a one stop shop to get answers and helps to eliminate emails on urgent items.
  • Chat and availability
  • Sharing documents quickly
  • Provides ability to have other join a video call quickly
  • integration with calendar
  • integration with email
  • popup messages when not in the program
I have a remote team so it lets me quickly be a hold of my team as if we were all sitting in the office. Mobile app could use work so I can participate better in a meeting such as drawing on screen.
Doug Spooner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use the phone system, the chat features, SMS and the meetings every day. It allows us to utilize 1 app for everything. Zoom Workplace helps us maintain our day to day business with ease.
  • Chat
  • Phone management
  • Meetings management
  • AI
Zoom Workplace is a great platform with good insights into everything from a management standpoint
Score 8 out of 10
Vetted Review
Verified User
To facilitate internal and external meeting as well as webinars to our agency partners. I prefer using Zoom Workplace over Teams as it lags and often disconnects during meetings.
  • Don't have issues with connectivity
  • Webinar and event features
  • Polling
  • Reaction features are fun
  • I have had issues in meetings where the polling / survey didn't work
  • When joining a meeting I am not hosting I can't edit my user name
I like how streamline it is to host external events and how you can add events / meetings to your calendar, create registrations forms for the events, sends reminders of events and personalize emails post events. As for meetings it functions better than teams so that is why I like it.
Score 8 out of 10
Vetted Review
Verified User
I work at a small non profit-I use Zoom primarily for therapy sessions, staff meetings, and meetings with external stakeholders.
  • Share screen
  • Copy & paste of invitations
  • The App
  • The ease of getting to the Passcode & meeting Id
  • Letting someone know they have been “invited” inside the app
  • Clearness of self & other party
Microsoft office has more reach due to them being attached to outlook
Score 8 out of 10
Vetted Review
Verified User
We use Zoom for Attorney/Client meetings just about every day. This allows our attorneys and even staff to be flexible in when and where they take meetings. We also use Zoom for various department and group meetings, which allows for great collaboration and aligns with our varying work from home schedules.
  • Video
  • Audio
  • Screen Share
  • Whiteboard
  • Only licensed accounts can schedule on behalf of
  • 40 minute meeting minimum made 60 minutes
  • updates happen pretty frequently, could be both positive and negative.
Need a meeting asap? launch Zoom, send an invite. Need to remote assist, launch Zoom, send invite, request control on user pc.
Score 8 out of 10
Vetted Review
Verified User
Zoom Workplace is used in our organization to collaborate with external clients who primarily use Zoom Workplace as the main collaboration platform. Some clients conferencing room systems are only compatible with Zoom Workplace as well. This solves the problem of cross collaboration with external vendors.

We're looking into utilizing Zoom Workplace as the primary "All hands" call that we hold each week.
  • easy for IT to manage
  • Zoom Workplace is familiar to most people
  • Zoom Workplace is highly reliable and calls are problem free
  • build a webapp that allows people to join calls without needing to download the desktop app
well suited for organizations that have conference rooms built out for it and orgs that can justify the per/user seat cost

less appropriate when costs are a factor as Teams/Meet is bundled in licensing
June 04, 2024


Score 10 out of 10
Vetted Review
Verified User
My organization uses Zoom Workplace for all of our internal and external meetings. This can range from staff calls, partnership discovery, mini trainings or webinars, to brainstorming and work sessions. This product addresses the need for us to have a functional, personable space to work as a team and introduce and engage with our work with external entities with ease. The scope of our use case is wide, we always use Zoom Workplace to meet.
  • Large meeting rooms that our marcomms team is able to navigate and problem solve with quickly and easily.
  • Ability to schedule meetings with internal and external team members for workshops. Provides us with several tools to communicate and share ideas without having to even turn your mic on.
  • AI companion to remember points that were made and provide a summary to those who were unable to attend after the meeting.
  • It would be nice to be able to turn off or opt in and out of AI companion automatically. For some meetings, an even briefer summary or table would be nice.
  • Free translated captions and summaries for workshops with communities that do not speak english as a first language.
  • My Zoom Workplace requires me to restart at least once a week or it will cause some issues with crashing. This may be my device.
1. Love the ease for scheduling meetings future, reoccurring, cancelling etc.
2. Dislike how it can be confusing to transfer ownership of a reoccurring meeting to another meeting member when they are ooo for a set period of time
3. Like how it is easy to navigate between where the audio is coming from/ your mic source/ camera
Score 10 out of 10
Vetted Review
Verified User
I use Zoom Workplace for as my go to virtual meeting resource - basically by default. I need a consistent link to use on a regular basis that doesn't change for recurring meetings and I need to be able to launch a meeting on the fly and Zoom Workplace makes it super easy to do that.
  • Consistent Meeting Link
  • Managing team member access
  • Integration with other 3rd party approved apps in one centralized space
  • I don't always want things recording - it would be nice to have a simple option - at my discretion - to pop up before a meeting to see if I want this meeting recorded
  • Or it would be great if I could setup the recording in advance when I schedule the meeting - Do you want this meeting to be recorded? as an option when setting it
  • Mobile to desktop transition - it would be great if I could go from mobile to desktop seamlessly without disrupting the flow of the meeting, having to join again - etc.
Nicely integrated with Slack - good controls over user access - nice availability to push a 3rd party app out across users - great way to set universal controls/settings for a team - I can't say it any simpler, but it just works - has the features we need and probably a lot more that we don't use, but are there if you need them
Score 10 out of 10
Vetted Review
Since I work within IT team we have created multiple groups specific to various tasks within our team to have things ecalated in an orderly fashion and use this more than email to keep track of progress.
We also Zoom Workplace to send scheduled messages so use them for alerts, reminders and notifications as well.
  • Reminder message at a specific time to send unresolved issues to have them escalated
  • Makes it easy to connect with people.
  • Being in IT helps to remote to devices not onnour network easily.
  • Helps transfer screenshots easily than using emails.
  • Increase time alloted on free video meetings.
  • Option to change resolution of screenshots taken by Zoom Workplace so recipient can download and Zoom without loosing image quality
  • Maybe in future add feature to track progress of task.
  • Auto follow up script if no response would be nice.
When it comes to communication and Zoom Workplace meetings is very convenient. It also helps with setting up scheduled messages. Can also be used as a replacement to fancy remoting softwares.
Score 9 out of 10
Vetted Review
Verified User
We're using Zoom Workplace for all meetings and collaboration in our company, from daily standups and checkins, to sales, client, and partnership presentations, and company-wide all hands and webinars. Zoom Workplace helps our remote-first workforce stay connected and aligned, allowing us to recruit globally and complete our tasks day to day from anywhere.
  • Video streaming works flawlessly, even for large group conferences
  • AI summaries of meetings keep teams organized and in the know
  • Clips has been invaluable for sharing quick demos or examples to teammates and clients
  • Easier switching from administrative to personal accounts
  • More configuration options for placement of floating controls when sharing full screen
  • Smoother video in low-bandwidth conditions
Zoom Workplace works incredibly well for digital native teams that are very comfortable with frequent software updates, audio/video settings, keyboard shortcuts, etc. It can be intimidating for teams or contexts where high technical expertise is lacking. Great for sales calls and presentations, training and education, broadcast-style communication. Also great for one on ones and small group settings.
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