Skip to main content



What is ClickFunnels?

ClickFunnels offers a web page designer oriented around setting up a sales funnel easily, for those with no coding and design experience.

Read more
Recent Reviews

TrustRadius Insights

ClickFunnels has become an invaluable tool for businesses and marketers, providing a simple and intuitive way to generate and track leads. …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 5 features
  • Landing page A/B testing: (11)
  • Real-time analytics dashboard (12)
  • SEO tools (10)
  • Optimization recommendations (8)
Return to navigation


View all pricing



per month

ClickFunnels Platinum


per month



per month

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
Return to navigation


SEO and Conversion Optimization

Tools that help users improve their website and landing page SEO and optimize the conversion rate of specific pages or forms.

Avg 6.1
Return to navigation

Product Details

What is ClickFunnels?

ClickFunnels Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

ClickFunnels offers a web page designer oriented around setting up a sales funnel easily, for those with no coding and design experience.

Reviewers rate Landing page A/B testing: highest, with a score of 4.

The most common users of ClickFunnels are from Small Businesses (1-50 employees).
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

ClickFunnels has become an invaluable tool for businesses and marketers, providing a simple and intuitive way to generate and track leads. Users have praised the software for its ability to create highly specific landing pages without the need for a web developer, saving both time and cost. By combining website, pop-up, CRM, and email autoresponder functionalities, ClickFunnels offers a comprehensive solution for creating effective sales funnels.

Marketing departments and agencies have utilized ClickFunnels to advertise guides, offers, strategy calls, events, and conferences. The software enables the creation of various types of funnels such as sales lead funnels, shopping cart pages, membership site portals, and webpages. Integration with popular platforms like Stripe payments, ActiveCampaign email automation, and Calendely booking events is also possible through ClickFunnels.

The versatility of ClickFunnels extends beyond marketing and sales. It has been used in mental health counseling and coaching to provide a platform for video products and books promotion on social media. Furthermore, the software helps users diagnose customers, target advertising efforts, and offer support. With a wide acceptance in the market and a supportive community, ClickFunnels has become the preferred tool for creating landing pages, sales pages, and bridge pages for online marketing.

While many users have found success with ClickFunnels, there have been some challenges reported. Some users have experienced difficulties with basic features like uploading contact lists, leading to frustration. Additionally, some users have switched to alternative platforms due to issues with email delivery and creating easy-flow landing pages.

Overall, ClickFunnels offers powerful features for lead generation, landing pages, online courses, and more. It simplifies the process of creating marketing and sales funnels while offering flexibility in integrations. Whether it's capturing leads or selling products online, ClickFunnels proves to be a valuable tool for streamlining business operations and driving revenue growth.

Intuitive User Interface: Users have consistently praised ClickFunnels for its intuitive user interface, with many stating that it is easy to use and customize. Some reviewers mentioned that even non-designers are able to create branded pages quickly thanks to the drag and drop feature and simple templates.

Powerful Sales Funnels Feature: The software's biggest strength, as identified by users, is its sales funnels feature. Many customers appreciated being able to create a series of interconnected pages that guide visitors from being a mere visitor to a paid customer. This eliminates the need for multiple systems and streamlines processes such as page building, shopping cart management, email marketing, and CRM.

All-in-One Solution: ClickFunnels was highly regarded by users as an all-in-one solution that provides the functionality of multiple software tools at a reasonable price. Several reviewers found it cost-effective and appreciated having their processes streamlined within a single product. Additionally, the availability of extensive training materials such as guides, templates, and a YouTube channel was seen as a great advantage in getting up and running quickly.

Confusing and time-consuming initial setup: Many users have found the initial setup process of ClickFunnels to be perplexing and time-consuming, especially when starting a project from scratch. The complexity involved in configuring the software for specific client needs has been cited as a major drawback.

Poor design of landing pages: Several users have expressed dissatisfaction with the design options available in ClickFunnels for creating landing pages. They feel that the pre-designed templates lack professionalism, potentially damaging a brand's image and credibility.

Lack of intuitive user navigation: Users have reported difficulties navigating through ClickFunnels' interface, particularly when using the software for course delivery purposes. Some find it challenging to locate essential features and perform tasks efficiently, indicating a need for improved user intuitiveness.

Users commonly recommend the following:

  1. Trying ClickFunnels and following the instructions. Users suggest giving ClickFunnels a try, especially if you are serious about starting your own business. They emphasize the importance of following the instructions provided, indicating that it is crucial to maximize the benefits of using the tool.

  2. Joining the One Funnel Away Challenge. Many users recommend joining the One Funnel Away Challenge for guidance and accountability. They believe that this challenge provides valuable marketing training, helps with mindset and momentum, and offers support throughout the process.

  3. Utilizing Acuity Scheduling. Some users suggest trying Acuity Scheduling as a great business investment. While not directly related to ClickFunnels, they mention it as an additional tool that can be beneficial for scheduling and managing appointments.

Overall, users recommend ClickFunnels for its capabilities in building traffic, targeting customers, designing pages, and implementing funnels. They believe that ClickFunnels offers a comprehensive package with valuable information and training, making it worth the investment for businesses selling online or looking to expand.

Attribute Ratings


(1-25 of 33)
Companies can't remove reviews or game the system. Here's why
Gabriel Solis | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I use ClickFunnels for email sequencing automation, however, it does not address or solve my problems, in fact it has created a huge problem for me because they advertised that ClickFunnels could replace huge email marketing platforms like Keap and HubSpot but their software doesn't have a basic feature like uploading a list of contacts. This is basic for any CRM software, and I would think for a marketing platform like click funnels I've got no idea why that is not an active feature yet. It has caused me a lot of headaches to say the least.
  • Lie
  • Falsely Advertise
  • Not Offer Refunds when they should
  • Uploading Contacts - basic CRM feature
  • Not Falsely advertise things
If you are an existing business with an existing list of customers that you would like to engage in a funnel with ClickFunnels at the moment is not for you. ClickFunnels currently at this time and day makes it completely impossible to import contacts. This is a joke, they also advertise that this software replaces all other high-quality CRMs which is a lie, because all those software at least allow you to bulk import your contacts.
Score 10 out of 10
Vetted Review
Verified User
Builds out all our sales leads funnels, shopping cart pages, membership site portals, and our webpage. We can fully integrate it with Stripe payments, ActiveCampaign email automation, and Calendely booking events and tie it all together with Zapier to stream workflow. - Saves time (man hours) - Speeds up productivity - Cuts costs by being able to have one person working with it and across all the other software formats, rather than pay $10,000's dollars to individual companies to do each part on its own.
  • Sales Funnels
  • Membership Site Portals
  • Secure Shopping Cart Pages
  • Automation & integration with other popular software
  • To be able to build Membership Site Pages the same way as the funnel pages.
Great for an all-in-one marketing package. From the web page to lead and email capture. Running ads to a sales funnel page to capture leads to a sale on a shopping cart page and the ability to up-sell and down-sell products with ease. Whether your business is face-to-face or online ClickFunnels has everything and more that you require to run marketing.
Juan R. Arroyo Yap | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I am using it for landing pages and sell products and serviced instead of a traditional website. It takes care of landing pages, integrates with Stripe for payment processing, and allows me to offer upsells for specific products. I don't have a formal website so ClickFunnels replaces that purpose in addition to being able to sell digital products and services.
  • Webpage builder is simple to use
  • Allows for sale funnels setup in straightforward way
  • Provides a lot of marketing related educational content
  • Makes integrations with common digital marketing platforms
  • Email marketing is not available in all plans and where available, its clunky to use
  • Certain element formatting options aren't available via user interface
  • Be nice to have ability to have multiple opt-in forms in one page like a website
I'd say it's well suited for simple sales funnels focused on a handful of products rather than e-commerce businesses with a lot of product variations.

It also works well for landing pages focused on building emails lists.

It won't work well for someone wanting to have a traditional website with blog content. ClickFunnels is not built for content publishing.

It works well for people wanting to keep page building and design simple and don't think of themselves as techy
April 28, 2022

ClickFunnels Review

Matthew Clark | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use Clickfunnels to create multi-step marketing funnels for myself and clients. Its sequencing of funnel pages is much easier than creating similar funnels from scratch.
  • Duplicating funnel sites
  • Sharing of funnels
  • A/B testing of landing pages
  • Sometimes it can be a bit slow
  • More advanced email integration with the basic plan would be good, rather than needing to spend 3x the amount to get email
  • It sometimes glitches when saving changes.
The sub-user feature is useful when I work on clients' accounts.
The clone function is very useful when I need to create a new funnel that is similar to one I have created previously.
The integrations with other tools, such as ActiveCampaign makes it very easy to link other accounts.
Alyssa Kuhn | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Clickfunnels houses my digital offerings for my business including online courses and one-off digital products. This is a primary form of income for my business. This product helps me keep all of my offerings in one place and keeps all the clients who purchase as “members” of the course so they can log back in whenever they please.
  • Easy to create sales pages
  • Offers split testing of landing pages
  • Integrates easily with stripe for payment processing
  • Not mobile friendly.
  • The reset password doesn’t always work for my members.
  • Not a ton of room for customization with drag and drop for creation of sales pages.
Clickfunnels is pretty easy to use and set up. It also allows you to easily create upsells and down sells with your offerings which can amount to more revenue. It doesn’t offer as much flexibility and customization when it comes to the creation of sales pages but makes it easy for non-coders to drag and drop.
Luis Alfonzo Camejo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
ClickFunnels is our number one solution when it comes to sales funnels. We currently use it to capture leads and build our community.

Not only that, we also use it with our clients to build custom content hubs inside of their membership areas. This has been a game changer since there are very little alternatives to this in the market place.

For a company with no coding/development power, ClickFunnels has been a great alternative to build and test landing pages and sales pages on a quick turnaround.
  • No-code Landing Pages & Sales Pages.
  • Great education.
  • Membership areas.
  • Easy-to-use and small learning curve.
  • Speed (which they are fixing with their new 2.0 software)
  • Backend functionality can have a steeper learning curve.
  • Their email marketing solution is a bit clunky.
ClickFunnels is one of the easiest solutions to start testing messages in the marketplace.

It's easy to use interface makes it extremely simple to build a landing page or sales page and publish it. In the backend it has great analytics that allows you to understand where your page might be underperforming.

Personally I believe ClickFunnels is one of the best solutions to build high-converting sales funnels for info products, e-commerce, and list building.
Score 7 out of 10
Vetted Review
Verified User
I run an Email Marketing agency, I also work as a funnel consultant -- so A LOT of our clients are running on ClickFunnels. At its core, it's great for what it does...slow load times and some cumbersome features make it difficult to work with at times -- BUT....there's an amazing community behind the brand that will help.
  • Drag n Drop
  • Easy Text Editor
  • Decent looking theme templates
  • Great training materials
  • FunnelFlix is worth the price alone if you're into Marketing
  • Slow load times
  • Glitchy
  • Connecting to domains is ridiculously complicated
  • Adding products is just plain ridiculous the way it's set up
  • not much customization over the membership area
If you're half way tech savvy, you'll be fine. YouTube is your friend and between the CF Facebook group and YouTube, you'll find answers to 99% of any issues you come across...and I promise you, you WILL come across some issues...but chances are they aren't anything that anyone hasn't experienced.
October 15, 2021

Very happy so far

Dr. Lorne Lavine | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use it to market my business services. It allows me to generate and track leads as they go through my system. I send out emails to prospects to "funnel" them into the top of my system and then move them through that funnel to eventually make the purchase I want.
  • Lead gen
  • Automation
  • Emails
  • Reporting
  • Onboarding
  • Training
  • Support
Perfect for my business or any business that wants to generate and track leads from the get-go. The system does require some understanding of funnels and human behavior, I highly recommend working with a marketing expert especially one with ClickFunnels experience. But, once it's in place, it is mostly set it and forget it.
Jason Rutel | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We're currently using ClickFunnels with a client to build out his book launch funnel. He's focused everything in his business around one core offering, and CF allows us to do that in one place. It is an efficient platform, with all the necessary features to get a page up quickly and start selling a product. It has a ton of versatility when it comes to integrations, and while it isn't the most beautiful UI, it delivers results. In the end, the client is looking for the results, and not necessarily how pretty the tools are that get it done. The downside of using CF is that it becomes very obvious that you are using it if you know what you're looking for. I wish bump offers had more customizable styles, but since it's generating revenue... I'd say it's an effective tool. There's a wide acceptance of the platform, so it also makes it easy to get help whenever you get stuck. Russell has built a legendary community around the product, and that's irreplaceable.
  • Building A/B test funnels quickly and showing the results so you can integrate quickly.
  • Ability to share elements between funnels and create variations as needed
  • Integrate with other platforms and create a single selling machine
  • Bump offer design options are limited and look dated
  • When you go to duplicate a funnel, you have to go through and re-enter all the product information which is a pain
  • There is room to improve the UI and style options to make funnels more attractive.
When you want to create a sales funnel that is compelling and has lots of stages to it, then ClickFunnels is the way to go. It's also a perfect place for anyone to start who is new to the funnel-building world. There's a huge community that allows for questions to be asked, and there is a ton of support. It's really hard to express how important that is. Once you get proficient in building funnels, you may want to explore some other options that offer more designs flexibility and create unique designs.
Duane Thompson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
ClickFunnels helps us market, sell, and deliver our products online. It is easy to create a marketing and sales funnel from the ground up to bring people in through a series of specific pages, and then turn those people into valuable conversions for our business. We have the capability to build opt-in pages, sales pages, and any other kind of landing page we desire to create.
  • Developing our funnel plan.
  • Building landing pages, sales, and members content.
  • Easy data tracking to identify the weak points and where we need to improve.
  • Accelerates our A/B testing phase.
  • We don't actually have ownership of the pages we build. Everything is owned by ClickFunnels.
I recommend it, and our team uses the system to build advertising funnels quickly. ClickFunnel exists to help us make money with funnels while removing as much technical friction as possible. It is much easier to use this interconnected system than trying to make individual tools talk to each other.
Score 9 out of 10
Vetted Review
Verified User
ClickFunnels is being used as the primary company landing page. It helps simplify the message because we're focusing on the primary benefit and information the consumer needs - rather than confusing them with too many choices. It also serves to further serve those who self-identify as being interested in our message by offering them additional training and services that increase the overall value of our offer.
  • Creates sales funnels rather than online company brochures (aka traditional websites)
  • Sales automation
  • Integrated CMS with tags
  • Built-in private membership area for delivering content
  • Sales and conversion reporting
  • WYSIWYG page builder
  • Excellent, responsive support
  • Unable to change a customer's email address -- this is a BIG problem for some customers
  • WYSIWYG page editor is good, but could be better
  • Sales stats do not reflect refunds (not sure why not)
  • ClickFunnels is not remotely easy to use for blogging
ClickFunnels forces you to rethink your business model (in a good way). Rather than trying to be all things to all people, you target a clearly defined niche, solve a problem for that niche, and can offer additional products and/or services that best serve your customer. Their marketing training is world-class, their online support site is very comprehensive, and their personalized customer service is one of the best in the industry.

ClickFunnels is not appropriate for traditional websites with 10 or 20 different options for your visitor to click on (5 services, 10 products, blog, etc.). It is terrible for blog sites, as every navigation link to "next" and "previous" posts, including category pages, would have to be manually created on every page.
Christopher Ahles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it to address a few main concerns: who are our customers, why do they want us, what makes them want us, and how can we help them even more. Being able to diagnose our customers, helps us with targeting advertising and get our support to more clients of need.
  • Helps direct and connect our company with people to the correct service they need.
  • Very easy set up and customer support.
  • The one funnel away is an underrated tool.
  • Would definitely like the integrations to be improved.
  • If you're not tech savvy, this will be hard at first.
  • Wish they had different paying options.
This is perfect for A B testing. Great for market changes at a click of the hand. Marketing gurus will love this. E-commerce businesses or partners with them should definitely use this. Just be aware the funnel builder is VERY ADVANCED. If you're not techy, or willing to learn, this wouldn't be for you.
Chandler Elmore | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We are currently using ClickFunnels across the entire organization for about a half-dozen clients. The main business problem it addresses is the need for landing pages that are highly specific and time sensitive. It solves the issue of needing a web developer to create and deploy simple landing pages for marketing campaigns.
  • Ease of use is the big one for our organization. It has a simple design and implementation interface that anyone can use and or go into and edit certain page features.
  • Consistency and reliability. Though I am sure there have been issues with ClickFunnels for some users, we have never had an issue and it works well for all of our clients across different industries.
  • The initial setup can be confusing and a little time-consuming. The best thing we have learned is to not try to start a client from scratch with ClickFunnels, ideally, they should already be using it.
  • The only other thing is integrating ClickFunnels in with a clients Domain, which can take some backend development.
I do not see where ClickFunnels has a less appropriate side unless your organization does not have the need for stand-alone campaign landing pages. I see ClickFunnels being used in any organization that has a series of product launches and or certain seasons where specific products are being marketed and trying to draw a specific audience.
Kate Murray, MBA | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
I use ClickFunnels to create landing pages, sales pages, and bridge pages for both my own online marketing as well as for clients. I have used several software tools to build lead magnets and sales pages, and ClickFunnels is by far the easiest tool to use. ClickFunnels is made for marketers. In the past, the only choice we had was WordPress, and it had to be used in combination with other elite plugins such as WooCommerce and WishlistMember to function as a real funnel building machine. ClickFunnels has simplified the process of creating online marketing and sales funnels.
  • Create Landing Pages and Sales Pages Quickly and Easily: They offer a variety of templates for different purposes (i.e., for Lead Magnets, Digital Downloads; Webinars; and Sales Pages). So any member of your team, even if they are not a developer can change the colors, fonts, photos, and text and have the page ready to go in a matter of minutes.
  • Mobile Optimization: The software itself has a very easy to use an intuitive option for mobile optimization. A menu pops out from the right-hand side and provides options for easily changing the size of the font, or adding a particular element to only the desktop or only the mobile version. I've never seen an easier way to optimize for mobile.
  • Integrations: Connecting to my email marketing software and my course delivery platform couldn't be easier. To implement specific automation, I prefer to use a more sophisticated email marketing option. The ability to make it all appear seamless on the customer journey is what sealed the deal for me.
  • Membership Area: ClickFunnels has a built-in membership area, but it does not allow for very much customization. If you need something very simple, it does the job, but when delivering content to a closed audience such as a course, you are better off with a Learning Management System that is created for that purpose. This is a good thing though, in my opinion, software needs to stick to what they do best and be the best at it. There are too many software companies that try to be everything to everyone and have "all in one" solutions. In that situation, they are not good at any resolution. Clickfunnels is perfect for building sales pages, and that is what they do best.
  • Affiliate Portal: ClickFunnels has a vast army of affiliates. However, their reporting system is TERRIBLE. You can't even see how many links you have referred to. This is by far the biggest drawback. According to my link tracking software, I've referred over 3,000 clicks between my blog post reviews, YouTube reviews, and members of my audience on social media, yet I have not had one single sign up. I think this is misleading and not transparent. They need to have better affiliate tracking analytics for their affiliates.
  • Customer Service: There is nothing I dislike more than a company that farms out all their customer service overseas. There is a significant language barrier in this industry, and most problems can be solved very quickly if you employ people who understand the product and the industry. Unfortunately, I had an experience with a very simple question. Still, the customer service rep did not understand my question, so it took four days to resolve between going back and forth over email because of the time difference. If I were speaking to someone from the USA who understood my issue, it could easily have been resolved within minutes. Eventually, I was the one who discovered that their documentation was incorrect, and that was the reason my issue wasn't able to be resolved easily.
ClickFunnels is the Mercedes of landing page software for marketers. I've been creating sales pages since 2006 when the only options were static HTML, WordPress, or Drupal. While WordPress has evolved with thousands of plugins, I can confidently say that I have never used something as easy and intuitive as ClickFunnels. I would recommend it to any small business or solo-entrepreneur who is running an online business or looking to generate leads from digital marketing. The software is straightforward to use for people who do not have experience coding, and if you do have experience with HTML, it makes further customization very easy. Typically for an enterprise-sized business, I would recommend a tool with the capability for automated intelligence and contextual marketing such as HubSpot, which, of course, has its own website builder. However, even when you put ClickFunnels up against HubSpot, the ability to build out your pages is still much easier with ClickFunnels. I would (and I do) use it in conjunction with HubSpot.
Bailey Witt, MBA | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
As a marketing agency, we have used ClickFunnels for our own marketing and we've also implemented for several clients. It is used primarily by marketing to generate leads. ClickFunnels provides one of the easiest ways to create landing pages with opt-in forms or sell products in a sales funnel. It saves so much time on every marketing campaign versus having to outsource web development which can take weeks. ClickFunnels allows us to create subdomains to send paid website traffic to and generate leads for our business which we can remarket to. ClickFunnels also makes it easy to sell products with native checkout and upsell/downsell/one-time offers, and more.
  • The ease of building landing pages is incredible. It's just drag and drop, and still very customizable. It's simple enough that anyone can build a page, not just a designer. They have simple templates to start from and you can make a great branded page easily from there.
  • It's great at generating leads. You can embed simple opt-in forms in webpages at the top of your landing page and integrate with your CRM and it also stores your leads in the system as well. Opting in can trigger a number of different actions, including a thank you page, a second offer, or trigger an automated email.
  • ClickFunnels's biggest strength is sales funnels. Easily create a continuous set of pages that get someone from a visitor to a subscriber, and to a paid customer. You don't have to "glue" a bunch of different systems together like a page builder, shopping cart, eCommerce tool, email marketing tool, or CRM. It's all interconnected so you can churn out sales quickly, all automated.
  • It does not have email blast functionality, or multi-step workflows, so it can't completely replace a marketing automation tool or email marketing software like Mailchimp. It needs a co-pilot to really make your business a marketing machine.
  • Setting up funnels can be tricky sometimes. There are several different places to change URLs for your pages which can be confusing. You have to create a domain or subdomain to use for your pages, otherwise they get an ugly URL. Automated emails are not as simple to create as other tools, and it's not drag-and-drop.
  • It doesn't have the CRM functionality that other marketing tools have. It does capture the name and email address of your leads, but it has to send them to another tool, at least in the base version.
If you're wanting to do some digital advertising on Google, Facebook, Instagram, LinkedIn, or another network, and need a tool to quickly create landing pages on your own. This is a fairly affordable tool to get that done, and it has some nice gizmos and gadgets to make your pages look and function great. It's also a great tool if you have digital products to sell online such as courses, eBooks, or consulting services. You can easily set up sales funnels to capture leads with some content and then upsell them with a "ladder" of products.
Tina Keys | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
I used it for my own agency and for 4 other domains. We used it to create sales funnels for ourselves and our clients.
  • Lots of training in the member area.
  • Lots of resources and information on Facebook groups.
  • Know-how pages behind help button.
  • They need to find a simple solution for beginners, as the number of things to do is overwhelming.
  • They need to qualify their coaching applicants better, and be able to say no if it is not a good fit.
  • The need to approach training programs with less greed and more support.
I was extremely disappointed with the way the coaching program went, and when I voiced my concerns with the CEO, he replied with, "Sorry to hear that". No one looked into the situation, no one qualified if my complaint was relevant or not. They sold me something that could not be done because I was not in the right space in my business to make that big of an investment. They took all my money, and when things went wrong, I just got an apology and that's it. Not the kind of customer service I would expect for the high ticket product I purchased.
March 06, 2020

Great if You Need It

Score 8 out of 10
Vetted Review
Verified User
We use ClickFunnels to optimize landing pages and flows. It's primarily used by our in-house digital marketing team with input from account managers when needed, and almost always on behalf of clients instead of for ourselves. ClickFunnels is great software for quick, consistent landing pages and systemizing the customer's journey to purchase.
  • Easy to Use
  • Customer Support
  • Functionality
  • It's fairly expensive compared to other options.
  • More integrations with other software would be nice.
ClickFunnels is great for teams with limited web-development resources that are investing heavily into digital marketing and especially into lead generation, yet need help optimizing their lead nurturing and on-page conversion rate. If you have a strong team of in-house website development resources available, I am not sure you need ClickFunnels. You might be better off with other, cheaper optimization software.
Score 8 out of 10
Vetted Review
I am a marketing agency using ClickFunnels to help clients looking to grow their ROI using ClickFunnels.
  • Speed to market - love the speedy implementation of the funnels.
  • Integrations - easily integrate email drip and payment gateways.
  • Split Testing designs - quickly test and make changes to ensure you have a converting funnel.
  • Missing- internal Calendar functionality links for clients to auto-schedule an appointment.
  • Metrics - ClickFunnels fall very short on metrics. I want to know who watched videos, how much they watched, or advanced through a video. No, CTA's!
  • Reporting - I want the DATA!!! Analytics is SO important!
  • Love the templates. Easy to learn, modify, and publish. Easy to clone.
  • Fast execution! No frustration! Easy to use an editor!
February 20, 2020

ClickFunnels: Not My Jam

Score 4 out of 10
Vetted Review
Verified User
We used to work with ClickFunnels in our business, but we encountered so many issues with email delivery and creating easy flow landing pages that we ended up switching to Builderall instead. It's more affordable and provides (in our opinion) more tools that we can easily implement. We were constantly trying to work with support on an integration issue whenever we created webinar opt-in pages. Our emails were always "stuck", never sent out properly. There was always some sort of issue with our Zoom connection or moving along the next step of the funnel. It was frustrating, especially for the money we were paying.
  • It can be easy to understand for someone who does not know coding language.
  • Drag and drop
  • Quicker support
  • Email marketing set up and sequences need updates
ClickFunnels is well suited for an individual who wants to create multiple landing pages and opt-ins for different services/products. For someone who doesn't know coding languages like CSS or HTML, this will be ideal because they can use their drag-and-drop capabilities. It's pretty simple to follow and once you dabble on the platform for a while, you can get the hang of it.
Score 10 out of 10
Vetted Review
Verified User
We are using ClickFunnels as a multi-purpose system to streamline our business operations. We are using it as both a website and for funnels for our leads and customers. We also provide some of our service delivery through ClickFunnels.
  • ClickFunnels makes my business look professional, and feels like it adds that extra 'pop' to really wow both new and repeat customers.
  • ClickFunnels has amazing customer support. Even when I'm confused on something, I feel completely confident that it will be resolved with a member of their support team.
  • ClickFunnels by itself doesn't have some functions I feel are necessary and requires additional coding for these functions. They are provided with a separate service, which also has a learning curve.
  • ClickFunnels can be a bit of a learning curve by itself and at first it can feel a bit overwhelming and daunting. I am a pretty techy person, and I still felt this way so I can only imagine for someone less familiar with techy things.
I truly believe that ClickFunnels should be used by anyone running a business. It truly streamlines the online scope and guides customers on a desired path without making them feel pulled in a million directions or overwhelmed. There is a learning curve, and parts of it can be improved, but overall I have been very pleased with ClickFunnels. The only time I would say it is less appropriate would be if someone does not desire online aspects to their business or doesn't want to grow in that area.
Eric W. Su | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our marketing department uses this software. Our main purpose to use it is to generate leads and to generate revenue.
  • It makes creating pages easier and straight forward.
  • The support is pretty good too.
It's super to generate new leads. Then there is a follow-up email sequence that is great to engage with leads. The templates are good to work from. All the features to get a basic webpage up is there. A beginner could go through a 15-minute overview and be able to create funnels on their own. Beyond this, the tactics and strategies on what to say on each page could be learned over time. ClickFunnels delivers in helping people build a simple lead or opt-in page very well.
Gretchen Maurer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a mental health counseling and coaching practice, we see clients face to face and are starting to reach out to do online coaching and mentoring and one-day counseling. We use click funnels to have a home for our video products and books, and also to get the message out on Facebook through videos and digital products available.
  • Everything has clear step by step videos and a great help team.
  • I got personalized help and even a video of my page from their support team.
  • Some people may be turned off by some of the personalities.
  • I would try to use some other free course sites to become aware of the icons and terms that most platforms use. If you are just starting out it will be overwhelming but give it a go.
First of all, I believe everything you need is here. Think of your monthly fees like rent and not expenses. You can take care of your mail responder, it is a course platform, ads manager, and has video help. I believe it can be used for every business if you are creative enough to think outside the box!
Score 9 out of 10
Vetted Review
Verified User
ClickFunnels has given us an easy way to create highly converting sales funnels. We now use it to promote our monthly sale, and it has contributed to a great increase in revenue for our organization. We took advantage of the ClickStart coaching program, which helped get us up and running quickly so we could see results right away.
  • High-converting templates.
  • Fast-loading pages.
  • Infusionsoft API connection has been broken for almost a year.
Easy to use platform for creating sales funnels that convert well. Zapier integration allows it to be useful regardless of what other platforms you need to integrate with.
page V | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
This software helps solve the problem of conversion. (not just looking for website visitors, but using your website to actually create leads and customers) .
It used to be good enough for you to have a website - but now, you need to have a website that features a guide or an offer for an ideal user, then collects their information and follows up with them immediately.
This tool combines:
  • website
  • pop-up
  • CRM
  • email autoresponder
We use it for our marketing department and we also implement it for other clients to advertise their guides, offers, strategy calls, events, and conferences.
  • Landing page software: A great one-page microsite where you can host your guides, offers, event information... (please note, this should not replace a mature company website).
  • Integrations: This software integrates with just about everything - so it's easy to collect information here and then migrate it into your real Customer Relationship Management system or ESP (email service provider).
  • Easy, basic CRM: For the new business owner, or for someone who has an opt-in offer, this software creates a four-in-one landing base to begin part of a customer journey. (please note, this does not replace a real CRM or email software for a mature business owner or for a bigger brand.)
  • Pop-up software: Allowing you to collect user information and allow people to opt-in to marketing messages or offers.
  • A/B testing: The ability to create and test offers, different landing pages, and variables to understand what their audience truly desires.
  • End USER EXPERIENCE - OH. MY. GOODNESS. This software needs help in the design department. I don't like critiquing people or products, but in this case, you need to get someone to help you with design to really make your landing page look professional (this is attached to your brand image). A lot of direct response marketers use this platform for younger brands, so typically the designed landing pages on this software don't look great.
  • User navigation - It's not necessarily user intuitive.
  • The software has interior platforms for membership courses - But this is not a great user experience for your course. A micro-course, 7-day trial, or mini-course as an opt-in offer might work here, but COACHES, do not use this as the delivery system of your membership course. Go elsewhere for that, like Teachable, MyKajabi, or Thinkific.
  • They need to make more room for templates. The basic plan of $99 only allows you to have 20 landing pages. According to industry leaders, you should have 40 per offer.
My recommendations are very specific - I don't like blanket recommendations.

For younger brands or businesses, I would recommend this as:
  • A starter site, email system and pop up all in one to create a place where people can go from viewing the site -> a lead or customer
  • A place to test your offers, landing pages, and pop-ups
For mature brands or bigger businesses, I would recommend this as
  • An easy way to create landing pages without having to give user access to your main platform.
  • A good place to test your offers or landing pages
I would not recommend this for:
  • A permanent email service provider
  • A permanent/main website
  • A main pop-up provider
Marco Diversi | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
ClickFunnels is used once in a while to create beautiful and super powerful funnels. The difference between ClickFunnels and any other software alike is that with the basic plan you will get a lot of features and not only the ability to create funnels but also powerful landing pages, online courses and all the most powerful tools to do lead generation.
  • Cheap.
  • Easy to use.
  • Full Of features.
  • Best funnel software on the market.
  • They should make it more developer friendly.
  • Certain funnel templates look scammy.
  • The landing page builder is not powerful like other software.
If you have a brand new website, online store or simply a product that needs to be marketed via paid traffic you should use click funnels. If you are looking to make your email list huge and give value to your users via nice funnels and tips and courses you should use click funnels.
Return to navigation