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What is Discord?

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer…

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Recent Reviews

TrustRadius Insights

Discord has become an essential communication tool for various groups and communities, offering a range of use cases that enhance …
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Review for Discord

10 out of 10
February 02, 2022
I use Discord to connect with one on one calls, screen sharing, and even sharing any types of files I needed. It proved to be quite useful …
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Popular Features

View all 22 features
  • Chat (17)
  • Discussions (17)
  • Notifications (16)
  • Video files (16)

Reviewer Pros & Cons

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Discord Nitro Classic


per month

Discord Nitro


per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $4.99 per month
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Product Demos

Discord Server Roles & Permissions Setup Tutorial (Conintued w/ Setup Demo)

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Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

Avg 7.8


Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

Avg 8.1
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Product Details

What is Discord?

Discord Video

How Discord Works

Discord Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Discord is an app designed to connect users with communities over voice, video, and text chat, via Discord servers, a gaming and game industry oriented app for growing communities around video games and allowing developers to communicate with their customer base; the app may yet also be used for business communications of other kinds.

Discord starts at $4.99.

Space, VIRNECT Remote, and Showbie are common alternatives for Discord.

Reviewers rate Versioning and Device sync highest, with a score of 10.

The most common users of Discord are from Small Businesses (1-50 employees).
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View all alternatives
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Reviews and Ratings


Attribute Ratings


(1-17 of 17)
Companies can't remove reviews or game the system. Here's why
Zach Yokum | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Our team uses Discord for both project and interdepartmental communications - essentially as an alternative to Slack. Discord allows us to keep our conversations organized by topic or project, and serves as a great point of reference when we need to catch someone up to speed on a project or topic.
  • HD Video Streaming
  • Organization
  • Keeps It Fun
  • Integrations
  • Notification Customization
  • Muting Customization
Our creative production team has found Discord to be an invaluable resource when conducting live editing sessions. The ability to screen share in 1080p at 60fps allows producers and editors to remotely collaborate in real time. While the platform is primarily meant for the gaming crowd, we've been able to use Discords superior streaming capabilities to Slack to our advantage.
January 17, 2023

Discord's Fantasy

Neel Shah | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are having a community of more than 3000 on Discord where we have different channels for different topics or tech .We have different bots to automate every thing.For a community to serve the members is the big priority so it is serving that for us ,as the community helps to grow our business.
  • We have implemented different roles to everyone so they can access that part only
  • We have used bots to automate things like greeting of every new member.
  • Different channel feature of Discord is really helping a lot to us
  • It has server limit on free version which could be increased
  • It has many spammy links so their should be some protocol for it
  • Some more free themes could be provided
For managing the community we need a proper platform so it makes a base for the firm so anyone can make proper channels and we can implement different bots on it like music bot,greet bot , rule assign bot named Carl bot ,etc.
Mario Benetto | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Before we started using Discord, communication in our work environment was not as fluid, and we did not have so many communication tools in our favor; in any case, we had to use communication applications that were completely outdated and outdated, or that simply did not meet the standards to be able to implement them in a calm and prolonged way in our work and internal communication. In addition to this, thanks to Discord, we have been able to create a community of our company with our clients, getting closer to the end user and potential new users, creating a brand union with them.
  • Easy and simple file sharing.
  • Voice and video call channels with great stable performance.
  • The possibility of adding very useful and varied bots on servers for communities or work areas.
  • Great security.
  • The support is not the best in the world, and sometimes it is not up to what the user expects.
  • Very low file transfer limits.
  • Initial setup a bit messy.
Personally, Discord is a great tool to create online communities for your company or product, especially when our target audience is young. I would not consider it appropriate to use this tool for people over a certain age, nor would it be suitable for companies of considerable size.
Score 10 out of 10
Vetted Review
Verified User
I use Discord for my daily communication. I use it to share files and for sharing screens. Discord is great because it lets you connect with people in other countries without any experience of lag. You can create as many channels as you want and invite other people. And there is a direct message feature for private messaging.
  • Community Support
  • Pricing
  • Screensharing
  • Voice Quality
  • Beautiful UI
  • File Sharing
  • Reporting messages feature
  • Deleting multiple messages at once
  • Shareable file size limit
Discord is a great platform for communication with people online. You can have video chat, voice chat, or text chat on your preference. And Discord does these beautifully, it's easy to use with its basic interface. I dislike that we can't delete multiple messages at once. Also, you can't report specific messages.
Score 10 out of 10
Vetted Review
Verified User
Discord is a great place for fans to connect, hold polls, contests, make announcements, and the like. I use it, in particular, to notify fans when I'm about to go live, when I'm marketing something, and when I need to check in with my moderators off steam. I also use it to connect to other streamers in the community.
  • Connecting fans.
  • Organize the chat.
  • Notify community members.
  • Create video and audio calls without giving out personal information.
  • Recovery when servers are down.
  • Better Nitro Deals.
  • Better bot enabling for going live - Slow sometimes or doesn't work in certain discords.
It's really created when you want to voice something to many people at once without being a massive mess of a chat room. It's a great place for people to find support without having personal information involved. It's limited sometimes with certain features at the free limit. I wish there were more tips from the company as to how to grow Discord and best practices.
February 02, 2022

Review for Discord

Score 10 out of 10
Vetted Review
Verified User
I use Discord to connect with one on one calls, screen sharing, and even sharing any types of files I needed. It proved to be quite useful since I can connect with people in any country without any net lag.
  • Has 1080p screensharing
  • Easily usable
  • Interactive UI
  • Automatic region detection can be improved
  • Screen sharing needs to be improved
  • Loading is a bit slow
I have been using Discord for my office uses like screen sharing, file sharing, and even speaking with an individual person. Discord can also be used to have a video call with team members
Score 10 out of 10
Vetted Review
Verified User
We use it as a communication tool to ask for feedback and support people with [their] problems. It's also an amazing place to just chill and get to know each other some more. You could hop in a call or game [together] because discord is all about bringing people and community closer [together]. And that's what we do.
  • Voice calls are high quality
  • Screen sharing is good quality
  • The option to change people there permissions is very usefull
  • a way to report people in the app itself should be added
  • you can only get in 100 servers and with nitro (discord premium) you can get in 200
  • you can't mute a person for x amount of time
Whenever you wanna call somebody while working or doing something on a different program is very easy if you use discord. You can also use it for gaming sessions or to give lessons if you're a teacher. Discord is for a lot of things the perfect tool. Even for listening to music [together]
Score 9 out of 10
Vetted Review
Verified User
We started to use Discord all across the whole organization right when Covid19 forced every company to work from home. This platform was easily deployed within the first 24 hours and required almost no training. It's now our main application for internal communications. We set up every team/department on both, text and voice channels.
  • individual or group audio / video calls
  • screen sharing
  • Send attachaments
  • attachment size (free version)
  • Searching text or images in DM
  • Color adjustments for the camera in video calls
One-click access to the voice channel for a quick meeting with the team. No need to schedule or program meetings. One general message is enough to bring every member of the team together in a second. Saves a lot of time and has all the required features to allow a complete demonstration
Laura Glover | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use discord for our gaming meetups and social events. I have joined various hobby and interest channels and love how easy it is to use. We use the voice chat for our gaming nights, and don't really have any problems with sound and setups, it just works well. We share our resources and memes. Some channels we use to create a community of like minded individuals, a space where we can share our interest and organize meet ups. The video chat and streaming works well in our learning workshops, and can teach our audience through screen share.
  • video chat with team - screen share
  • text chat with multi channels and hastags
  • control over roles and members
  • sharing files and resources with team members
  • Interest groups and hobby community building
  • change profile name /details for different channels
  • how to find other communities
  • getting mass adoption - business clients don't use discord
Discord is great for communities and teams. Especially around hobby and interests, such as gaming. The only reason why I don't see it being used in a business environment, is that businesses have so many other options already in place, like Zoom, Google Meets, Slack, etc. The best thing Discord is best for is voice over for gaming. It's also cool to socialize with like minded communities in voice or share thoughts and ideas in text.
Su Kaygun Sayran | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Ever since the pandemic started, the whole company switched to Discord for internal communication. Especially in companies that have small independent teams, discord rooms act like real office rooms.

That way, every team can act like they are in a real office. Voice calling, screen sharing, and team rooms are the main reason why Discord is so appealing.
  • Chat Rooms for Inter-team communications
  • Screensharing
  • High video quality
  • The app can use a lot of CPU and (interestingly) GPU. This has been a long lasting issue and has improved a little lately.
  • Fullscreen mode can be hard to navigate.
I'd suggest Discord to any colleague or friends as it's both good for professional communication and casual communication.
During the pandemic, I'd stay in my company's server and my team's room. In the evening, we would meet with friends again on Discord instead of siting alone during the lengthy lockdowns everyone experienced.
Score 10 out of 10
Vetted Review
Verified User
In our company, Discord is used to communicate between employees. It is very convenient that only a browser is required to use it. Discord is well suited for simultaneous communication with a large number of people because [it] allows you to have a conference "administrator" and other useful things.
  • Simplicity and ease of simultaneous communication of 5+ people.
  • It is possible to "administer" the conversation.
  • The ability to work through a browser makes it easy to use Discord on a wide variety of operating systems without any problems.
  • Through Discord, even through the paid version, it will not work to transfer huge files in size some Gb.
  • The Android client still has problems on many smartphones.
Discord is a simple and convenient software product for communication. Discord has clients for Windows and Android, it is also possible to work through a browser. However, it is absolutely not suitable if you need to transfer large files.
Jeff Huisjen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Currently Discord is only being used by my department but we've found it to be an excellent communication tool. Because we minister to primarily young people, 12-18, Discord is a platform that many of our students are already on. We use Discord as a communication tool for specific groups; small groups, leaders, age ranges of students, etc. and are easily able to connect and communicate with these groups whenever we need.
  • Discord allows easy setup of servers for specific groups.
  • Discord allows one-on-one private messaging as well as group communication.
  • Discord is easy to install and setup for any age group.
  • Because Discord has been used primarily by the gamer community it sometimes lacks in aesthetics.
  • Sometimes, without proper notification setups, some messages may be missed.
  • Occasionally it's been a struggle to add specific users to a server.
Discord is a phenomenal tool for communication, especially when dealing with a younger demographic. With the ability to create servers, specific rooms, and to voice chat, Discord is really flexible. Because it's used primarily by the gaming community, sometimes it lacks in a professional presentation and can seem a bit more casual.
Score 10 out of 10
Vetted Review
Verified User
Discord makes text and audio-based communication between groups of people extremely easy. We use discord weekly for meetings and to communicate on various projects and social interactions.
  • Free plan is perfect for most people.
  • Audio quality is decent.
  • Chat works well and has lots of customization.
  • Dark theme is easy on the eyes.
  • Sometimes communication is laggy.
  • Speech detection is delayed and doesn't work well.
Discord is an excellent platform when you need rapid communication and feedback in either work or social environments. Discord is superior to voice-only conference calls because the chat can be utilized to provide links to additional resources or to share imagery. Discord doesn't have the video capability that other meeting apps have, but for audio/text only it works perfectly.
Score 10 out of 10
Vetted Review
Verified User
Discord is being used for internal communication between employees about the projects we are developing. We use channels divided by projects so that information is grouped and organized. All employees work remotely and Discord has become a great ally for us to discuss aspects of each project with each responsible team.
  • Team meetings.
  • Channel separation.
  • Individual conversations.
  • Sometimes we have problems with the audio in the voice channels.
I believe that Discord is quite suitable for use within the company, especially companies that are 100% remote. The division by channels provides easy access to information regarding each project. Individual conversations also facilitates communication between company employees. Permission levels also help a lot with each project's level of confidentiality.
Score 10 out of 10
Vetted Review
Verified User
Since lockdown in the UK we implemented Discord to give us a fast and effective way to communicate between teams and groups. Discord allows us to jump straight into voice chats in meeting rooms and share content. Perfect for fast efficient design meetings. As we are all working remotely it was the ideal tool to bring us together, and while we are now can visit our office we still utilise it for some remote workers.
  • Streaming Live Desktops to share content
  • Individual Groups for Different Parts of the company
  • Voice Chats
  • Seperate Meeting rooms
  • Ability to keep yourself online without the app timing you out, this can't be changed
  • Auto Unmuting
  • Integration with other services and applications
Discord is an excellent way of keeping your team together and have team discussions when remote working is taking place. It brings all parties together and works extremely well. Even if a user is on the road the mobile app allows you to still be part of the conversation. Users felt integrated into the company as we can start chats at any point and simulates the office environment.
August 29, 2020

Discord Review

Score 10 out of 10
Vetted Review
Verified User
Discord is used within the IT team. It is used to help us stay in contact. There are a few other messaging apps that we use (Teams, Slack) but Discord feels very comfortable and familiar. The ease of use that Discord provides is great. It is also very nice to have during the pandemic because it is an easy way to keep in touch with your friends and family.
  • Messaging is amazing
  • Fun little perks
  • Easy to use
  • Random call quality drops
  • Access to more emotes without paying
  • More color schemes
Discord may a little less professional when it comes to a professional setting, but everything else about it is just so easily accessible that I would not mind using it in a professional setting. Discord is just extremely easy to use. It has made pandemic a lot less stressful because i do not have to scramble to find ways to talk to friends. Being able to jump in and out of a call is an amazing feature.
Alex Pegg | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Discord is a great way to connect with others. As a freelance artist, I am able to find and connect with creative communities for networking and strategic purposes. Especially in this time of global pandemic, it makes communication and idea sharing easy. I use it both for business and personal uses.
  • Organizes groups of people
  • Promoting ideas and strategies
  • Growing a brand
  • Could use more customizable features such as alerts
  • Search function is not the best
Discord is great for promoting a brand's awareness and engaging new users. Recently, I helped on a campaign for Energi cryptocurrency, and Discord provided an awesome environment for bringing in new users and promoting the brand. We were able to share creative memes, 'birthday cards', and the company could even share the coin among active users. It was a unique application of Discord that I was very impressed with.
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