Slack is the best all-around tool for intercompany communicating
Inter department communicating, collaborating, and all comms related to company related matters / issues
Starting at $0 per month per user
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What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
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Popular Features
- Chat (366)9.696%
- Mobile Access (343)9.292%
- Discussions (354)9.191%
- Notifications (362)8.888%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Features
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.6.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
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Reviews
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December 06, 2023
Slack is the best all-around tool for intercompany communicating
Score 8 out of 10
Vetted Review
Verified User
Inter department communicating, collaborating, and all comms related to company related matters / issues
- Huddles
- Keeping record of messages / threads
- Easy way to managing shared files
- An "Offline" version when the app experiences an outage
- A way to leave a channel without it notifying everyone
- Recording huddles is not yet a function
December 04, 2023
Slack as a user-friendly form of communication for every employee
In our company, we use Slack for our internal communication. Its integration with google drive is very useful for us since we primarily use GDrive in our company. It also help its users to track all deliverables through the help of Slack since most of the important discussions are in Slack.
- Integration with different software and website such as Google, Zendesk, and ZIP.
- Workflow in slack channels that make monitoring of requests from various users easy
- User friendly features such as Canvasses, Later, and in-app calls.
- Call scheduling that can be an alternative for google meet
- Signing of document inside Slack
- Notification for "react" or "reactions"
December 01, 2023
Slack is good but can be better :)
We use Slack for communicating with the team and cross-team collaborations. Before that, everything was communicated via email. With Slack it is definitely easier and smoother to reach out colleagues without spamming others. In addition, there are some plugins we can make use of, which is quite convenient sometimes. Such as, we decide which topics to cover for some department wise meetings using the voting tool built in Slack, which is efficient.
- Many plugins to make use of, like voting tool, gif, auto messages
- Creating channels is easy, then messages can be limited to the people who are interested in the topic
- You can react to people's messages instead of replying, that is more efficient
- I hope Slack only show the number of new messages I receive, not including the reactions on my messages
- There can be a better way to organise the channels. When there are many channels, it becomes messy and difficult to follow
Our team use Slack for quick candid conversations 1-2-1 between colleagues. In addition to this, we utilise Slack channels which are project-specific or objective-specific for example this could be a task force to improve ways of working or a cross-functional group of colleagues who are delivering a new feature.
Our use cases also include the sharing and distribution of files, although this becoming less frequent as the majority if not all of our assets are cloud-hosted and so link sharing is taking precedence.
Our use cases also include the sharing and distribution of files, although this becoming less frequent as the majority if not all of our assets are cloud-hosted and so link sharing is taking precedence.
- Quick candid messaging between colleagues
- Channels to segregate conversations which are project or objective specific
- Reactions and emojis reducing the need for textual replies
- Notifications as managing multiple channels, conversations and threads is challenging
- Threads: In my experience, these often get buried in conversations and missed. I prefer a simpler approach as in Teams and general messenger apps where you can quote and reply.
- Channel management: I've noticed some improvements in this but it's still very challenging in my opinion. Right now I have 40+ channels, 10+ starred channels, 20+ direct messages.
- Canvas feature, I'm aware of this but haven't discovered the value yet nor how to integrate this into my workflow.
- The add link short cut 'Shift + U' sucks. I'm a Mac users and in my opinion it frustrates me this isn't a cmd given it's such a frequent use case.
- Video calling, it doesn't feel intuitive to me and the UI is unnecessarily complex. Team's feels quicker to just dial someone in for a quick conversation and screen share in my opinion.
November 29, 2023
Slack, good if you need to chat
We use Slack throughout our company to communicate between and within teams. It's used for both projects and regular day to day communication that would otherwise be done via email. Slack allows our employees to share documents and participate in group discussions, as well as communicate around specific events (managed through individual channels).
- Instant communication with the ability to snooze notifications
- Allows you to share documents and refer to them at a later time
- Allows you to set your status so that you aren't constantly interrupted with messages if you are working closely on a project
- Needs the ability to select specific gifs, the interface to send gifs is clunky
- When additional channels are created, it's hard for participants to keep up on the channels that include info for them, basically requires that they are "at mentioned" or they get ignored
- It would be nice to be able to hide channels you don't care about
November 27, 2023
Slack - one-way ticket to communicate!
Slack is our main way of communicating with our friends at work! Slack is very helpful in a way that you can use it on your mobile and can be anywhere without any hassle! I find it so necessary for a company to have this kind of software, especially when you're in a complicated situation and you don't know how to inform your boss. It's a one click help!
- Communication
- Nice graphics
- Fun emojis
- Search bar
- More emojis
- easy way to insert gifs
November 24, 2023
Always in the Know. Always There.
Our company has employees who no longer live in the same state and often we work remotely. This allows to stay in real time communication all day as well as organize our conversations and sync with other products that we use.
- Organize messages based on individual or specific topic
- allows you to attach documents and images to a chat
- tagging features that allows you to be notified when someone is chatting with you directly in a group setting
- sometimes the notifications hiccup
- the new update doesn't allow you have the side bar with a pinned message open
- sometimes channels with new messages go to the top of the list and sometimes they do not
November 22, 2023
Tool for Efficient Communication with Teams
We use Slack for immediate communication with teammates, integration with apps, prompt notifications, sharing files with teams, and meetings on channels.
- Separate channels for discussion
- Messaging with teams
- Integration with well known apps
- Pricing structure for SME
- Better UI for threads
- Hard to find previous discussion in threads
November 20, 2023
The best communications tool for your organization
Score 10 out of 10
Vetted Review
Verified User
My team and I use Slack for daily communication as well as within the company organization. I use the platform for 1:1 conversations and smaller groups as well as to stay in touch with the entire company. Emojis are a cute feature to engage my team and communicate feelings beyond words. My favorite feature is the "huddle" feature for quick, ad hoc syncs with my collaborators.
- Ad hoc audio and video calls
- Private and public group chats within the organization
- Integrations with 3rd party products
- Search results to be organized by date or relevance
- Enhanced video conferencing
November 13, 2023
Slack Review
I use Slack in two different organizations I work in. We use it for Core Team communications and then sub-groups for other areas of the business. The core problems Slack addresses is having an instant communication channel to share information and company updates. Being able to share and process information in a central hub offers a lot more efficiencies compared to using email.
- Sharing Information
- Sharing Documentation (like attachments)
- Providing instant alerts for new messages
- Sending DMs to team members
- Seach filters for finding old information
- Finding unread alerts can be tricky
- Seperation of posts
- Confusion on features of free / paid plans
November 13, 2023
no more slacking with Slack
- integrations
- notifications management
- user friendly
- better gifs integration
November 09, 2023
Powerful team collaboration and communication tool.
Score 9 out of 10
Vetted Review
Verified User
We have been using Slack in our organization from past three years and it is indeed a great team collaboration and communication tool. While the world was in pandamic times and people were working from home, many organizations faced the issue for smooth communication with clients and teams. However, for us Slack helped in:
1. Real-time Communication: It provided a real-time messaging platform, allowing team members to communicate instantly, reducing delays in information sharing.
2. Remote Work Support: Slack is well-suited for remote work, It enabled our team members to connect from anywhere, which was especially important in that time's distributed work environments and even today's as well.
3. Channel-based Organization: We used the channels to organize conversations related to important projects, which helped to keep discussions and information structured and easily searchable.
4. Integration Capabilities: Slack offers a wide range of integrations with other tools and services, streamlining workflows and centralizing information. We integrated our slack with Google calendars, Trello and other project management tools which helped our client services team with more informed and structured projects management.
5. Privacy and Security: It provides tools for securing communication and data, helping organizations like ours meet their privacy and compliance requirements.
1. Real-time Communication: It provided a real-time messaging platform, allowing team members to communicate instantly, reducing delays in information sharing.
2. Remote Work Support: Slack is well-suited for remote work, It enabled our team members to connect from anywhere, which was especially important in that time's distributed work environments and even today's as well.
3. Channel-based Organization: We used the channels to organize conversations related to important projects, which helped to keep discussions and information structured and easily searchable.
4. Integration Capabilities: Slack offers a wide range of integrations with other tools and services, streamlining workflows and centralizing information. We integrated our slack with Google calendars, Trello and other project management tools which helped our client services team with more informed and structured projects management.
5. Privacy and Security: It provides tools for securing communication and data, helping organizations like ours meet their privacy and compliance requirements.
- Automated Notifications: Integrated tools like Jira, Trello, and Google Drive to receive automated notifications and updates directly in Slack, improving visibility and efficiency within the team
- Message Encryption: Slack encrypts the messages in transit and at rest, ensuring the security and privacy of sensitive information and making our IT team's life much easier.
- Reminder Bots: We used Slackbot to set reminders, automate follow-up actions, and provided information based on user queries.
- SurveyMonkey Integration: Integrated our Slack with SurveyMonkey to distribute surveys and collect feedback from team members, streamlining the feedback-gathering process which was a huge support to our HR and Admin team.
- While threads exist to keep conversations organized, managing and finding threads within channels can be cumbersome. Enhancements in thread management and search capabilities could be beneficial.
- Slack has a limit on the size of files that can be directly uploaded. Increasing this limit or providing smoother integration with external file-sharing services could be beneficial.
- Managing guest access can be cumbersome, and simplifying the process for inviting and controlling guest users would be beneficial.
- Slack primarily operates within individual workspaces, making it challenging to collaborate across different workspaces. Enhancing features for inter-workspace communication could improve collaboration for organizations with multiple Slack instances.
November 03, 2023
How Slack helped grow our ARR!
My product is an announcement app for Product Updates & Software Updates. Users can create their own widgets and changelog to publish posts and announcements. We also have a feature request, roadmap and NPS tool.
We use our product to align with different departments, create technical support tickets, and work on them with our technical team via using Threads, and integrated Slack with many different applications to streamline our product design process.
We use our product to align with different departments, create technical support tickets, and work on them with our technical team via using Threads, and integrated Slack with many different applications to streamline our product design process.
- Direct Communication
- Creating threads to align with different products
- Integration with other applications with helps with organization and planning
- Using Canvas in channels can be improved and highligted.
- Wish we could add message templates. For example, when creating a bug report, I always have to rewrite the template (or copy it from a notepad)
November 01, 2023
Slack communication
Score 9 out of 10
Vetted Review
Verified User
It's the quickest, fastest way to communicate with peers, external stakeholders. It also provides ample features namely audio, video calls, meetings, screen sharing, so on and so forth, with great accuracy.
- Super fast
- Accurate
- Ease of communication
- Clarity in audio
- Offline calls
- Pin the history for messages
October 26, 2023
Flawless - No notes. We love Slack the Most!
Slack is just superior. Better emojis. Better UI. Better integrations. It's always a green flag when you go through onboarding and find out that you work at a Slack company.
- Custom Emojis
- Integrations
- Organization
- Too Many Activity Notifications
- Channel organization
- Text edits within messages
October 20, 2023
Don't Call Me, Don't Text Me, Just Slack Me
Score 10 out of 10
Vetted Review
Verified User
Slack helped both me and the other mentors at Lighthouse Labs collaborate with each other, ask for help from senior mentors, and follow-up with students after tricky mentoring sessions. The ability to tag specific senior mentors or call for second-level support in a specific channel was invaluable when trying to solve problems for students quickly and effectively. We could also broadcast solutions to common problems, keep track of lecture times and the progress of each student cohort, and contact specific members of Lighthouse Labs for questions about payroll or scheduling. As a one-stop all-purpose text communication platform, Slack can't be beat!
- Quick and easy direct messaging to single people or groups of people
- Rich text support for images, attachments, code snippets, or just emphasis
- Channels are quick and easy to set up and customize
- Sometimes it's easy to get overwhelmed by notifications if you don't customize your alerts
- Free plan limits the number of messages available at any given time, meaning you can "lose" a conversation with someone after talking to others
- iOS version of Slack doesn't support landscape orientation
October 19, 2023
Great Collaboration product
- Team collaboration
- File Sharing
- Thread conversations
- Video and group calls
- Quick navigation between recents chats
- Team collaboration
- Group Calls
- Content and File Sharing
- DMs
- UX - In my opinion, latest updated introduced horrible UX changes - There are currently 3 floating screens when you're in a huddle - In my opinion, this is just a nightmare to navigate and share a screen with a colleague, especially on a laptop screen. Also they moved the huddle button to top right corner which is just less intuitive in my opinion.
- Channels and conversation threading - Overall a great idea, however I believe it lacks in execution. I've found it's really easy to miss out and hard to find these threads, search works.
- Sharing screen and sharing content in while in huddle is always cumbersome in my opinion - I less like to share content on the huddle itself as I believe it's difficult to find afterwards and everyone just misses it. I always share on main Slack chat, however it requires addition screen navigation as now there are 3 active Slack sessions which is so confusing and cumbersome in my opinion. I my experience, everyone I've talked with in the organization just didn't understand what's going on there and why it got so messy and over-complicated
October 16, 2023
Efficiency and Connectivity: A User's Perspective
Score 8 out of 10
Vetted Review
Verified User
Slack is used to communicate with our team in the organization, voice & video calls (Huddle) are also supported by the slack which is very helpful in case of connecting with someone remotely. We can share multiple types of files through slack & can integrate with many 3rd party apps and services.
- Audio & Video calls
- File sharing
- Direct messages
- Communicating through Channels
- Slack does not show whether the members of the channel or DM have seen the message or not.
- It uses simple Mobile emojis unlike Skype
- Integration is available but not easy
October 10, 2023
An instant messaging service that offers so much more
As we are a global company, we use it to collaborate across many time zones when we aren't able to actually meet. It is most useful when we need to communicate with APAC, Europe and the America's at the same time as usually one of us will be offline at least. As we mostly work from home these days, it is also essential for just day to day communication when a Zoom meeting isn't really needed.
- Private groups specific to a task or sub-set of people.
- Integrates with other apps like Google calendars etc.
- Understands that people aren't available all the time and has tools that help people stay offline when they mean to be offline.
- The requirement to sign back in periodically always happens at a very inconvenient time.
- Threads can be difficult to follow as notifications could be better about new replies to certain thread.
October 10, 2023
Love Slack
We use Slack to update employees on changes made to products we use, as well as notify any problems that may be occurring tech wise. We also use Slack to communicate with peers one on one or to communicate within teams or even company wide. In addition, we also have Slack channels such as User Testimonials, where we can submit a form within Slack, which I feel is a great feature within the product.
- Organization
- Simplicity
- Ability to create forms within channels
- Ability to personalize, i.e. change colors
- Easier way to search within Slack, in channel and Slack wide
- Easier way to write notes for self rather than just Slack oneself
October 07, 2023
Make communications easier and integral regardless of the size of your team and project
We use it not only as a team chat for private and group communication, but also have coordination channels for short, middle and long term projects.
It has also helped us integrate the same dynamics with other companies that use Slack as well, making communication seamless across companies under a single platform.
It has also helped us integrate the same dynamics with other companies that use Slack as well, making communication seamless across companies under a single platform.
- Manage private and team communication
- Provide easy to use follow up tools like reminders or bookmarks
- Allows to search chat history with several filters at the same time
- In my opinion, access to help and troubleshooting is quite inconvenient
- I've found contacts section rearranges based on historical interactions without presets to change it based on other criteria
- In my experience, sometimes notifications of read messages does not go away (mobile)
September 28, 2023
Slack is great for communication in companies
I use Slack every day to communicate with the team members, we use channels, and personal chats to communicate using Slack.
- Communication
- Integration
- Channels
- Notifications
August 25, 2023
Complete and easy-to-use business conversation platform
Slack at my company is the main communication platform. Since 2019's pandemic, Slack has been essential on the home office format because is easy to use and has a lot of functionalities that help me communicate with my colleagues on my daily work routine. All the squad message groups, simple video calls and group messaging happens on Slack.
- Messaging
- Group Messages
- Audio and Video meetings
- Sharing documents and archives
- More functionalities on video calls
- Advanced text formatting
- Better archives and documents management
August 24, 2023
Slack is an Absolute MUST for Teams
We use Slack for internal communications, to keep track of outgoing email campaigns (internally), but also as a log for the various automations we have set up (product out-of-stock notifications, new customer support tickets, etc.). We also use Slack as a command prompt to trigger some automations in a third-party app.
- Team communication
- Task reminders
- Keeping various logs in dedicated channels
- More direct integrations with third-party apps so that we don't have to use a third party to connect Slack to them
- More advanced integrations (namely more triggers)
- Option to broadcast user status change to other team members
August 21, 2023
Ain’t nobody allowed to slack when it comes to Slack!
- Team management
- Integration with Outlook, monday.com, 15Five
- Alerts necessary stakeholders when certain business processes take place
Acts as the main source of internal communication reducing emails.
Increased visibility to schedules across teams.
Allows for consistent communication across multiple verticals.
- Integrations with other apps.
- Ability to focus communication to certain stakeholders while maintaining visibility to others.
- Forwarding of important messages to other stakeholders!
- Searching within multiple slack channels can sometimes be difficult. Pinning is helpful, but sometimes hard to follow.
- Is there an option to work on documentation together - that would be nice!
- Channel management sometimes is overwhelming a tough