The perfect tool for team communication
We use Slack for internal communication between all employees of the company. Occasionally, we have also given access to external …
Starting at $0 per month per user
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What is Slack?
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with…
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Popular Features
- Chat (432)9.797%
- Mobile Access (409)9.292%
- Discussions (419)9.292%
- Notifications (428)8.989%
Reviewer Pros & Cons
Pricing
Free
$0
Cloud
Pro
$7.25*
Cloud
per month per user
Business+
$12.50*
Cloud
per month per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://slack.com/pricing?d=7013y000001…
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
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- Integrations
- Competitors
- Tech Details
- FAQs
What is Slack?
Slack is a Digital HQ
As the command center of the workday, Slack provides a flexible way to work with people, apps and partners in one space.
The new space for success
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Slack connects people with each other and with their tools and data, equipping teams to be productive and open up opportunities.
Transform Teamwork
Working together in channels—dedicated spaces built around specific projects and initiatives—keeps the right people and information in one place.
Embrace Flexibility
Huddles let teams chat over audio instantly, with the option for video and screen sharing with the tap of a button.
Work Faster
With clips, teams can create audio, video and screen recordings to share updates, walk through demos or talk out an idea with more clarity (and personality).
Extend Collaboration
Slack Connect lets users work alongside external partners and customers in Slack channels, to speed up projects and strengthen relationships.
Integrate Tools
From project management tools to a daily calendar, Slack integrates with more than 2,400 applications.
Automate Tasks
In Slack, users can turn routine meetings and tasks like standups, approvals and requests into automated workflows.
Slack Features
Project Management Features
- Supported: Task Management
- Supported: Scheduling
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Tagging
- Supported: Search
- Supported: Integrates with other Project Management Tools
- Supported: Visual planning tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Skype
- Supported: Integrates with GoToMeeting
- Supported: Integrates with Gmail and Google Hangouts
- Supported: Integrates with Outlook
File Sharing & Management Features
- Supported: Versioning
- Supported: Document files
- Supported: Image files
- Supported: Video files
- Supported: Audio files
- Supported: Document collaboration
- Supported: Shared folders
- Supported: Access control
- Supported: Advanced security features
- Supported: Integrates with Google Drive
- Supported: Integrates with SharePoint
- Supported: Device sync
- Supported: Web interface
- Supported: File change notifications
- Supported: Simultaneous editing
Additional Features
- Supported: Audio Conferencing
- Supported: Video Conferencing
- Supported: Sales Enablement
- Supported: Unified Communications as a Service
- Supported: Meeting Management
- Supported: Encrypted Communications
Slack Competitors
Slack Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Slack is a group messaging or team collaboration app that aims to simplify communication for businesses. Features include open discussions, private groups, and direct messaging, as well as deep contextual search and message archiving, and file sharing. Slack integrates with a number of other tools, such as MailChimp, Dropbox, and Google Drive. Slack was acquired by Salesforce in December 2020.
The product is free to use, and also has paid plans with more features and greater controls.
The company has raised $340M in funding and boasts 800k users.
Slack starts at $0.
Reviewers rate Chat highest, with a score of 9.7.
The most common users of Slack are from Mid-sized Companies (51-1,000 employees).
Comparisons
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Reviews and Ratings
(8449)Attribute Ratings
Reviews
(1-25 of 433)Companies can't remove reviews or game the system. Here's why
July 26, 2024
The perfect tool for team communication
Score 10 out of 10
Vetted Review
Verified User
We use Slack for internal communication between all employees of the company. Occasionally, we have also given access to external collaborators in order to have quick communication with them.
- Easy and fast to install it
- Public and private Channels
- Gifs and icons
- Video-meetings not always works fine
- An easy way for deleting old channels
- Admin panel
July 23, 2024
A central hub for the company
Slack is the main platform for communication within the company. We used it for general chat, direct messaging and sharing announcements, as well as specific channels for smaller groups. Getting answers to questions regarding work is quick and easy and it's a great way to get lots of people collaborating.
- Notifications are handled really well so you don't miss anything coming in.
- Channels work really well with permissions allowing you to only let people that should have access to something have access.
- Addons are a nice addition that allows for further functionality.
- The search bar could have clearer filters
- The direct message list could be adjustable so that you can quickly access contacts that you want to have to hand.
July 22, 2024
Phenomenal Collaboration Tool and Much More!
Slack acts as our team's main communication tool. This helps drive cross-functional collaboration while also effectively categorizing communications into various buckets. We are also able to create channels for external collaboration with our customers. Slack also allows for link storage, agenda tracking, and Jira incorporation making this a one stop tool for all employees.
- Searchabliltly
- Communication folders / channels
- Private vs. Public communication
- Automatic adds for new hires
- Multipe canvas per channel
Score 9 out of 10
Vetted Review
Verified User
- Communication Channel
- Project management
- Team management via slack channels
- Different Clients management over a single platform
- Easy file sharing and group discussions
- Slack calls are also effective
- Slack messages
- Slack channels
- Slack Calls
- Slack personal space to pen down ideas
- User interface
- Limited communication space as old msgs get deleted
- Quality of call not good
July 18, 2024
Slack is the best in the business
Our team is completely remote and we use Slack to communicate. We use Huddles to have video conversations and screen share across teams to help diagnose issues and hold meetings. We use their integrations to receive notifications when things aren't running or when something new comes in so we're on top of it.
- Huddles: You can have up to 15 team members on a huddle so it's easy to hold department meetings.
- Integrations: There are a ton of different apps you can integrate with.
July 16, 2024
Slack : A streamlined tool for internal comms
Slack is used as our primary tool for internal communications
From company wide alerts and updates, to client information and feedback and for immediate huddles, all conversations are routed through Slack.
Slack becomes key to quickly address escalations, issues and provide for solutions and resolutions while maintaining integrity and also at times fun banter
From company wide alerts and updates, to client information and feedback and for immediate huddles, all conversations are routed through Slack.
Slack becomes key to quickly address escalations, issues and provide for solutions and resolutions while maintaining integrity and also at times fun banter
- Huddle for instant meetings and calls
- Personal (One on One) communications
- Ease of tracking messages
- Better notifications
- More integrations and flexibility
- Ease of app integrations
July 16, 2024
Stay out the inbox and still communicate!
We use Slack for our small business for two main reasons. The first is day to day communication within our internal team to stay out of the inbox but still communicate and get things done. The second is with our external teams, which include an ad agency and an intregrator. It allows for quick, streamlined communication that is more effective than texting or online chat spaces but less bulky than an email in the inbox or a phone call or Zoom meeting.
- Easy to use
- Search tool
- Channels
- User experience/design
All organisation use Slack and divide up the communication into channels based on departments, events, activities and other relevant topics like "how bad is my problem" to get easy and quick IT support.
We do a lot of pole voting as well, together with using the function "huddle" several times a week to communicate with colleagues
We do a lot of pole voting as well, together with using the function "huddle" several times a week to communicate with colleagues
- Communicate easy with colleagues instead over email
- collect information and discussions to specific topics into specific channels
- easy to search for previous information being mentioned
- Notify me about messages in other groups I participate in
- Huddle - call colleagues and discuss face2face
- Write notes on my own channel - so smart!
- easier to search for a specific texts on historical discussions
- Add [..] integration
- Better filter option on searchbar
July 11, 2024
Excellent tool for quick and easy communication
We use Slack as our instant messenger tool. It's the primary way in which we communicate in our company, as we are spread over multiple locations. It's incredibly quick and easy. You can tell who is available and who may be away on lunch, in a meeting or annual leave through the status updates.
- The mobile phone app is very good so you can receive slack notifications if you choose
- It's very user friendly - easy and simple to use
- The status updates are useful to see who is available
- It's useful to be able to create different groups and channels
- The huddle feature could be improved, it's not always good quality
July 11, 2024
Great tool for international collaboration
I use slack on a daily basis to communicate with colleagues on a global scale. It is able to tell me what timezone they are in and delay messages so that it does not disturb them outside of their core working hours.
In addition, it is great for creating groups and having clear channels of communication for relevant colleagues.
In addition, it is great for creating groups and having clear channels of communication for relevant colleagues.
- Notifications
- GIF's
- Scheduled messaging
- I don't have any
- I don't have any
- I don't have any
July 10, 2024
Slack is the best messaging platform you'll find
Slack is used for all daily communications between employees. We use this to greet one another, set up meetings, relay messages about our work, send occasional funny gifs, and share files and photos with one another. This directly connects us to each other, and is very user friendly. This addresses the osbtacle of remote working, and communication errors.
- Notifications
- Scheduled messages
- SlackBot
- Different notification tones
- More gifs
July 10, 2024
Slack is an easy to use, game changing tool
Slack is a necessity to communicate across colleagues, departments, partners, and collaboratively in a remote role. Slack is not only needed for general discussions and messaging, but also for operational need and data gathering. The integrations Slack has are powerful across so many different tools and workflow set ups. Using workflows, the organization was able to improve data and metrics gathering across teams. Workflows and integrations to CRM tools, Google Sheets, Knowledge bases, etc., are powerful and help reduce time spent daily.
- Workflows are easy to create, program, and integrate
- Messaging, huddles, to-do lists, and reminders aid in productivity
- Integrations are seamless, easy, and efficient
- Workflow integrations are limited and can be clunky with certain processes
- Not all integrations are flawless and some messages get lost/don't go through
- Data/metrics in Front directly are non-existent
July 10, 2024
Communication made easy
We use slack for internal communication through messages or calls (huddles). Slack allows quick communication between team members and collaboration across the organisation. We can create channels and groups for messaging about specific subjects or working in determined projects. It has integration with several other tools which is very helpful.
- Integration
- Notifications
- Threads
- Video calls
July 09, 2024
Easy like a text message
We use it for quick communication. Sometimes if an email does not make sense we use Slack. It is good for quick check ins and questions that do not require a whole lot of context or forwarded information. I like it best for questions and being able to update people on what i am working on and if there is anything i can do for them etc.
- quick
- user friendly
- good settings
- I would like to see a send button so it does not automatically send when hitting enter
- I think it would be nice to store more messages
July 08, 2024
Needed for any company
We use Slack as our primary communication tool. Not just for internal messaging, but for work flows such as when a customer gets their first sale using our tool, or if they churn or if they install. We really love the integrations with other apps and salesforce. The ability to communicate via message, group chat, channel or huddles with live video is awesome.
- Communication
- Integrations
- Workflows
- Enablement
July 05, 2024
Slack Saves Time and $
We use it to communicate between teams easily both from the biz dev side to development. We also communicate quickly with integration partners for development. It speeds up integrations.
- Easy to use
- shortens time to complete projects
- Flexibility to set up specific channels
- Works well both on mobile and desktop no complaints
My company is using Slack for 1 to 1 communication, group chats, company wise announcement, and automatization and integration with other softwares (Such as Google Drive, Jira, Confluence, etc.)
It's a great tool to be connected remotely and hibrid, as you can share images, makes video calls, and send audio notes direclty in Slack.
It's a great tool to be connected remotely and hibrid, as you can share images, makes video calls, and send audio notes direclty in Slack.
- Grouping people by interest
- Chat, Video and phone calls
- Storing important documents that the team needs to access regularly
- Atomization such as reminder and tool integration
- Snoozing automatically when a meeting starts (integration with Google Calendar exists, but this feature doesn't)
- The app can be a bit unresponsive with low bandwidth (specially to upload images)
- Sometimes you need admin privilege for basic stuff (like renaming a channel).
We use Slack for internal communication in our small, remote-work company. We have team members in multiple countries.
- Good for instant messaging, to create a more intimate and conversational feel among remote employees
- Integrates easily with Google Calendar to send notifications
- Good search functionality
- When I need to mute notifications (e.g. during a meeting), I have a hard time finding where to do it. The mute/pause setting could be more easily visible.
- I wish old Google calendar notifications would stop appearing as 'new' after a certain amount of time. As it is now, it shows as a new notification until I click on it, which I often don't do for calendar notifications. The result is that it appears that I have multiple new events to attend to, when really they are just old calendar items.
June 28, 2024
Works great for small teams!
My department uses Slack as our primary communication tool. We use it to send direct messages, announcements, and group messages to other team members in the department. We have several channels set up for different functions in our department to keep conversations organized. We also use Slack to share photos and resources among team members.
- Slack allows us to keep conversations organized and categorized with Channels
- Slack offers extensive customization per user (different themes, channel and DM organization, notification options)
- Slack has a user friendly interface that is easy to navigate and learn
- In the past, sometimes I didn't receive audio notifications when I received a message. I don't seem to have that issue anymore, though.
- More GIF options would be a nice touch!
- Sometimes, it's hard to tell if the "Snooze notifications" feature is working in accordance with my active hours. I don't always see the three z's when I'm outside of my active hours.
June 24, 2024
Slack Doesn't Slack
Slack solves the problem of too many meetings by being able to quickly get answers to questions with multiple people having eyes on the conversation, being able to join in the conversation if needed. It also allows me to communicate with my team despite us working remotely from across the city and in some cases, across the country.
- Communication
- Creating chat rooms for specific teams or topics
- A quick alternative to Zoom meetings
- It would be nice if I could NOT have a Slack notification if the browser app is open.
June 22, 2024
Slack is essential for the small company I work for
We use Slack to communicate about projects, clients, and company related manners. We also have channels that allow us to build relationships with one another that are not focused on workplace matters but instead daily pets, cycle club, book club, etc.
- Notifications
- Simple, user friendly updates
- UX / UI
- N/A
June 22, 2024
Slack is Awesome!!!!
Our team uses slack to help keep our team organized and communicate with other teams. With slack, we use games to help bring our team together on a fun way. We also use slack to do our weekly meetings. We also use the WorkFlows on slack daily, to help us with our team organization and communication.
- Organization
- Easy to Use
- Makes it fun
- Looks really great
- Personalization
- connect to other platforms
- signing in
- runs slow sometimes
June 19, 2024
Quick collaboration and easy to use
Slack is our main tool for communication besides email. I like that we can use it to quickly huddle with teammates if needed rather than setting up a zoom meeting. I also like that it's easy to control your notifications whether or not you want them right away or want to mute them for focus time.
- Huddles
- Notification preferences
- integrates with other softwares like tickets, zoom, and Google Calendar
- automatically mute my notifications if my Google Calendar says i'm in a meeting
- reply reminders like in gmail if you haven't responded to a Slack that you opened days before in case you forget
We use Slack almost entirely for internal and some client communication. These days, we use it more than we use email. It makes communication swift, simple, and organized. The search feature and thread capability are especially helpful for me. The thread feature helps ensure that people can have eyes on each other's conversations in case there's something that would be relevant to them, but it also keeps the chat from getting too busy.
We have numerous different channels for different functions at the company (marketing, creative, sales, general chat, random). It's a great way to connect with people in other departments, which can be particularly nice in an entirely remote company.
We have numerous different channels for different functions at the company (marketing, creative, sales, general chat, random). It's a great way to connect with people in other departments, which can be particularly nice in an entirely remote company.
- Organized chats
- Search feature with advanced filters
- Custom layouts
- APIs with other apps for seamless integration
- Syncs with my calendar to provide reminders
- Clearer step-by-step instructions on setting up integrations
- Easier 'reminder' features for responding to messages
June 10, 2024
Slack is best in class and second to none
We use Slack chat for P2P communications within our company, channels for specific projects/teams. We also have several integrations that send notifications to Slack for our benefit, such as when a customer completes a form or when we have a new customer to onboard. Slack allows us to have a single point of communication for our whole company.
- Chat - at this point I can’t think of a single additional feature needed for the basic chat function. They have nailed it.
- Integrations - many services and applications can be integrated into Slack to simplify communications and notifications
- Channels - channels allow us to keep conversations focused
- I really don’t have any, Slack is an exceptional tool