Overview
What is Epicor BisTrack?
Epicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and more recently warehouse…
Seamless integration of construction software from customer to contractor
Epicor BisTrack - The First Glimpse
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Reviewer Pros & Cons
Pricing
What is Epicor BisTrack?
Epicor BisTrack is business management software for lumber and building materials (LBM) dealers and distributors based on technology acquired with SolarSoft Business Systems in 2012. It covers inventory optimization, delivery dispatch, financial management, customer relationship management, and…
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Product Details
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- Tech Details
What is Epicor BisTrack?
Epicor BisTrack Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
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Reviews and Ratings
(11)Community Insights
- Overview
- Pros
- Cons
- Recommendations
Epicor BisTrack is an ERP software designed for for building materials suppliers and distributors and metal service centers. It offers a wide range of features and tools for users to manage every aspect of their business, from customer service to order processing. Customers appreciate the product's ability to customize data searches, reports and dashboards to fit their specific needs. Additionally, users are able to quickly access information from any screen and get real-time insights into their business performance through the document scanning feature.
Key features of this product include:
- Its user-friendly interface
- Cloud hosting capabilities
- Efficient access to important business data with relatively simple implementation
- The ability to limit what employees can see and do
- Streamline back office and operational processes with features such as scan track kits, invoicing, and sales tracking integrated with MS Dynamics GP dashboard reporting features
The largest drawbacks experienced by customers include slow searches due to large amounts of data, limited partners for ISVs & integrations, lack of customer support response times clunky UI elements, and issues with reprinting statements with invoices in direct orders. Furthermore, contract billing needing improvement, lack of access for outside salesforce users, lack of comprehensive delivery/dispatch options & training could be improved. Overall most customers have had positive experiences with Epicor BisTrack but suggest improvements be made in certain areas so that it can reach its full potential.
Customizability: Many users have praised BisTrack for its extreme customizability, allowing them to tailor the software to their specific business needs. Several reviewers have stated that this flexibility has been crucial in managing various aspects of their business effectively.
Ease of use: The ease of use and intuitive interface of BisTrack have been highly appreciated by numerous users. They have found it easy to navigate through their daily tasks quickly and efficiently, resulting in increased productivity.
Data management capabilities: A significant number of reviewers have highlighted the ability of BisTrack to easily search and compile data in a variety of ways, including searches, reports, and dashboards. This feature has enabled users to track important information effectively and make informed decisions based on comprehensive insights.
Training Modules: Lacking in Quality - Some users have found the training modules provided by Epicor to be lacking in quality, expressing dissatisfaction with the content and delivery of the materials.
User Permission Settings: Complicated or Not Extensive Enough - Several reviewers have mentioned that they find the user permission settings in Epicor either too complicated or not extensive enough, indicating a need for improvements in this area.
Invoicing Process: Too Many Steps - A common complaint among users is regarding the invoicing process, with many stating that it requires too many steps and suggesting that some of these steps could be combined for a more streamlined experience.
Users have provided several recommendations for Epicor BisTrack based on their experiences with the software. The most common recommendations include having a dedicated kit person, being patient and continuously learning the features, and communicating and adapting processes to BisTrack.
Having a dedicated kit person is recommended to ensure accurate creation and maintenance of kits within Epicor BisTrack, improving overall efficiency in the system.
Users advise being patient and taking the time to learn and explore the various features of BisTrack. Continuous learning enables users to fully utilize the software's capabilities and optimize their business processes.
Effective communication and collaboration among team members are emphasized when implementing BisTrack. Users recommend adapting existing processes to align with BisTrack's functionalities, enabling smoother operations and maximizing the benefits of the software.
Overall, users strongly recommend switching to Epicor BisTrack due to its numerous benefits, such as saving time, improving inventory management, and enhancing dispatching operations. They suggest testing the software first, receiving adequate training, and transitioning properly from previous systems to ensure a successful implementation. Additionally, users highlight the robust tools and business intelligence offered by BisTrack, making it an optimal choice for those in the Lumber/Building Materials market.
Attribute Ratings
Reviews
(1-3 of 3)Epicor BisTrack makes tracking easy
- Keeps track of inventory turns
- Keeps everything related under an order
- Allows scans to be imported and attached to orders
- Support takes too much time
- Cannot make certain changes, must contact support
- Accounts payable
- N/AN/A
- Accounts receivable
- N/AN/A
- Global Financial Support
- N/AN/A
- Primary and Secondary Ledgers
- N/AN/A
- Journals and Reconciliations
- N/AN/A
- Configurable Accounting
- N/AN/A
- Standardized Processes
- N/AN/A
- Billing Management
- N/AN/A
- Cash and Asset Management
- N/AN/A
- Travel & Expense Management
- N/AN/A
- Budgetary Control & Encumbrance Accounting
- N/AN/A
- Period Close
- N/AN/A
- Inventory tracking
- 90%9.0
- Automatic reordering
- 60%6.0
- Location management
- 80%8.0
- Pricing
- N/AN/A
- Order entry
- 80%8.0
- Credit card processing
- N/AN/A
- Cost of goods sold
- 80%8.0
- Order Orchestration
- N/AN/A
- Pay calculation
- N/AN/A
- Benefit plan administration
- N/AN/A
- Direct deposit files
- N/AN/A
- Dashboards
- 70%7.0
- Standard reports
- 80%8.0
- Custom reports
- 70%7.0
- API for custom integration
- N/AN/A
- Plug-ins
- N/AN/A
- Role-based user permissions
- 90%9.0
- Single sign-on capability
- 80%8.0
- Award Lifecycle Management
- N/AN/A
- Project Planning and Scheduling
- N/AN/A
- Task Insight for Project Managers
- N/AN/A
- Project Mobile Functionality
- N/AN/A
- Definable Resource Pools
- N/AN/A
- Bids Analyzed and Compared
- N/AN/A
- Contract Authoring
- N/AN/A
- Contract Repository
- N/AN/A
- Requisitions-to-Purchase Orders Integrated
- N/AN/A
- Supplier Management
- N/AN/A
- Risk Repository
- N/AN/A
- Control Management
- N/AN/A
- Control Efficiency Assessments
- N/AN/A
- Issue Detection
- N/AN/A
- Remediation and Certification
- N/AN/A
- Transportation Planning and Optimization
- N/AN/A
- Transportation Execution Management
- N/AN/A
- Trade and Customs Management
- N/AN/A
- Fulfillment Management
- N/AN/A
- Warehouse Workforce Management
- N/AN/A
- Production Process Design
- 70%7.0
- Production Management
- 70%7.0
- Configuration Management
- 70%7.0
- Work Execution
- 70%7.0
- Manufacturing Costs
- 70%7.0
- Forecasting
- 70%7.0
- Inventory Planning
- 70%7.0
- Performance Monitoring
- 70%7.0
- Proposal Management
- N/AN/A
- Product Master Data Management
- N/AN/A
- The positive aspect is that everything can be attached to an "order" so we know exactly what the cost was against the sale price. We don't lose backorders bc they are automatically created and attached.
- Cross project communication
- Direct customers, subcontractors and GC's through the construction process
- Dynamically move between projects, changes and scopes
- Punch list close-outs
- RFI communication and alerts
- Weekly updates to customers and teams
- Accounts payable
- N/AN/A
- Accounts receivable
- N/AN/A
- Global Financial Support
- N/AN/A
- Primary and Secondary Ledgers
- N/AN/A
- Journals and Reconciliations
- N/AN/A
- Configurable Accounting
- N/AN/A
- Standardized Processes
- N/AN/A
- Billing Management
- 70%7.0
- Cash and Asset Management
- N/AN/A
- Travel & Expense Management
- 70%7.0
- Budgetary Control & Encumbrance Accounting
- 70%7.0
- Period Close
- N/AN/A
- Inventory tracking
- N/AN/A
- Automatic reordering
- N/AN/A
- Location management
- N/AN/A
- Pricing
- N/AN/A
- Order entry
- N/AN/A
- Credit card processing
- N/AN/A
- Cost of goods sold
- N/AN/A
- Order Orchestration
- N/AN/A
- Pay calculation
- N/AN/A
- Benefit plan administration
- N/AN/A
- Direct deposit files
- N/AN/A
- Dashboards
- 70%7.0
- Standard reports
- N/AN/A
- Custom reports
- N/AN/A
- API for custom integration
- N/AN/A
- Plug-ins
- 50%5.0
- Role-based user permissions
- 70%7.0
- Single sign-on capability
- 70%7.0
- Award Lifecycle Management
- N/AN/A
- Project Planning and Scheduling
- 70%7.0
- Task Insight for Project Managers
- 80%8.0
- Project Mobile Functionality
- 70%7.0
- Definable Resource Pools
- 70%7.0
- Bids Analyzed and Compared
- 80%8.0
- Contract Authoring
- 80%8.0
- Contract Repository
- 80%8.0
- Requisitions-to-Purchase Orders Integrated
- 70%7.0
- Supplier Management
- 70%7.0
- Risk Repository
- N/AN/A
- Control Management
- N/AN/A
- Control Efficiency Assessments
- N/AN/A
- Issue Detection
- 80%8.0
- Remediation and Certification
- 80%8.0
- Transportation Planning and Optimization
- 80%8.0
- Transportation Execution Management
- 70%7.0
- Trade and Customs Management
- 70%7.0
- Fulfillment Management
- 70%7.0
- Warehouse Workforce Management
- 70%7.0
- Production Process Design
- N/AN/A
- Production Management
- N/AN/A
- Configuration Management
- N/AN/A
- Work Execution
- N/AN/A
- Manufacturing Costs
- N/AN/A
- Forecasting
- 60%6.0
- Inventory Planning
- N/AN/A
- Performance Monitoring
- 80%8.0
- Proposal Management
- N/AN/A
- Product Master Data Management
- N/AN/A
- Epicor allows any team player to step into a project and have everything at their fingertips that is well trained in the software
- Epicor seamlessly allows cross communication between teams on RFI's, meetings and subcontractors
Epicor BisTrack - The First Glimpse
- Inventory Management
- Pricing and Quoting Features
- Sales and Order Processing
- Business Analytics
- Easier User Interface; hard to navigate or learn
- Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
- More customization of the built-in reporting and analytics
- Lumber Yard Management: useful for managing lumber yards, including inventory tracking, order processing, and sales. It helps businesses optimize stock levels, streamline customer orders, and track various lumber products efficiently - can combine with other warehouse management software
- Building Materials Distribution: It excels in businesses that distribute building materials, such as wholesalers and distributors. The software handles order management, pricing, and supply chain operations effectively - this is my company's main course of business
Epicor BisTrack is not suited for the following scenario(s): - Epicor BisTrack is pretty specific to the lumber and building materials industry, so it won't be suitable for usage outside of this industry.
Epicor BisTrack is well-suited for the following scenarios:
- Accounts payable
- 70%7.0
- Accounts receivable
- 60%6.0
- Global Financial Support
- N/AN/A
- Primary and Secondary Ledgers
- N/AN/A
- Journals and Reconciliations
- 60%6.0
- Configurable Accounting
- N/AN/A
- Standardized Processes
- N/AN/A
- Billing Management
- 60%6.0
- Cash and Asset Management
- N/AN/A
- Budgetary Control & Encumbrance Accounting
- N/AN/A
- Inventory tracking
- 70%7.0
- Automatic reordering
- 70%7.0
- Location management
- N/AN/A
- Pricing
- 70%7.0
- Order entry
- N/AN/A
- Credit card processing
- N/AN/A
- Cost of goods sold
- 70%7.0
- Order Orchestration
- N/AN/A
- Dashboards
- 70%7.0
- Standard reports
- 70%7.0
- Custom reports
- 60%6.0
- API for custom integration
- N/AN/A
- Plug-ins
- N/AN/A
- Role-based user permissions
- N/AN/A
- Single sign-on capability
- N/AN/A
- Transportation Planning and Optimization
- 60%6.0
- Transportation Execution Management
- N/AN/A
- Trade and Customs Management
- N/AN/A
- Fulfillment Management
- N/AN/A
- Warehouse Workforce Management
- N/AN/A
- Increased overall efficiency in inventory management by 5%
- ROI is positive
- BisTrack provides a way for our business to conduct its day-to-day operations