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Halp is a ticket management system that integrates seamlessly with Slack, which has significantly improved employees' IT support …
Overview
What is Halp?
Halp is a powerful business software that offers a conversational ticketing system for IT and operations teams. It allows users to prioritize, manage, capture and report requests directly from Slack or Microsoft Teams, making it an ideal tool for modern teams dealing with high volumes of inquiries through...
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What is Halp?
Halp, which was acquired by Atlassian in May 2020, is a workflow tool for building and automating conversational tickets. Halp can be integrated into popular issue tracking, ITSM or help desk tools such as Zendesk,
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Demos
Overview of Halp with demo and Q&A session - Noida Atlassian Community
YouTube
HALP Prototype Demo
YouTube
Jira Slack Sync Demo via HALP app
YouTube
Halp VR demo, Fun Bits 2015
YouTube
Halp | Slack Demo
YouTube
Product Details
- About
- Tech Details
What is Halp?
Halp is a powerful business software that offers a conversational ticketing system for IT and operations teams. It allows users to prioritize, manage, capture and report requests directly from Slack or Microsoft Teams, making it an ideal tool for modern teams dealing with high volumes of inquiries through their communication platform.
One of the standout features of Halp includes automation that recognizes emojis and commands in Slack to streamline ticketing workflows. This feature helps improve reporting by creating tickets quickly on the platform while syncing updates with real-time Slack interface keeps team members up-to-date on request statuses. Additionally, Halp lets you customize options according to your team's preferences, allowing you to assign tickets easily to appropriate channels and teams with ease.
Overall, Halp streamlines request management processes for busy IT and operation teams by providing automated workflows that can be integrated into Slack and Microsoft Teams. Its intuitive interface makes it easy to use while its flexible customization options ensure the best fit for each team's specific needs.
One of the standout features of Halp includes automation that recognizes emojis and commands in Slack to streamline ticketing workflows. This feature helps improve reporting by creating tickets quickly on the platform while syncing updates with real-time Slack interface keeps team members up-to-date on request statuses. Additionally, Halp lets you customize options according to your team's preferences, allowing you to assign tickets easily to appropriate channels and teams with ease.
Overall, Halp streamlines request management processes for busy IT and operation teams by providing automated workflows that can be integrated into Slack and Microsoft Teams. Its intuitive interface makes it easy to use while its flexible customization options ensure the best fit for each team's specific needs.
Halp Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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