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Propertybase powered by Lone Wolf

Propertybase powered by Lone Wolf

Overview

What is Propertybase powered by Lone Wolf?

Propertybase is a cloud CRM for real estate brokerages and teams looking to showcase their brand and drive more business through digital experiences, collaboration and automation, from the company of the same name in Boston. The Propertybase platform includes IDX…

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Recent Reviews

Don't Use Propertybase

1 out of 10
September 01, 2023
My company used BackAgent for almost 5 years. Lone Wolf took over the company in 2022 and rebranded it at Propertybase. I continued to use …
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TrustRadius Insights

PropertybBase is a software product designed to help realtors and brokerages manage their contacts, leads, and marketing campaigns. It …
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Reviewer Pros & Cons

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Pricing

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Propertybase powered by Lone Wolf

Propertybase powered by Lone Wolf

N/A
Unavailable

What is Propertybase powered by Lone Wolf?

Propertybase is a cloud CRM for real estate brokerages and teams looking to showcase their brand and drive more business through digital experiences, collaboration and automation, from the company of the same name in Boston. The Propertybase platform includes IDX and MLS-integrated luxury websites,…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Contactually CRM (discontinued)

Contactually CRM (discontinued)

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What is Contactually CRM (discontinued)?

Contactually was a CRM for real estate agents and brokerages, that automatically prompted users to take action with the most important people to prevent things from falling through the cracks. Contactually was acquired by Compass in 2019, and is no longer available.

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Product Details

What is Propertybase powered by Lone Wolf?

Propertybase powered by Lone Wolf Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(6)
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Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
September 01, 2023

Don't Use Propertybase

Verified User
C-Level Executive in Sales
Real Estate Company, 11-50 employees
Score 1 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
My company used BackAgent for almost 5 years. Lone Wolf took over the company in 2022 and rebranded it at Propertybase. I continued to use the product until April 2023. Lone Wolf's communication, support, follow through and general apathetic response to critical situations were stunning to me. Usually companies that are purchasing and rebranding another are meticulous about technology transfers. Having served in senior corporate positions for decades and in real estate for a decade, I can't remember dealing with a less professional company.
Pros and Cons
  • Upon my request, Lone Wolf changed my contact email for support but not for Billing upon taking over BackAgent in October 2022
  • Because of this my company was not billed for 7 months...but they continued to process support tickets. The account had been on autopay for YEARS, but when Lone Wolf took over, it didn't continue to bill and since they didn't update the email, their billing notices bounced back for months asking them to send any correspondence to my new email. Which they did not change when requested. I cancelled the service in April of 2023.
  • When I became aware of the issue I paid for the back service which I had used. During this process LW would not acknowledge any issues on their end. A company that will not learn from their mistakes is not a company I will do business with again.
  • Make a "Real" effort to contact your clients before throwing them under the bus. Obviously you kept responding to my support tickets until April 2023, without saying a word that billing was not receiving my payments (unknown to me) since October 2022. Then I cancelled in April and LW refused to acknowledge and turns me over to collections even after I told them I would pay them what I owed. Intolerant.
Likelihood to Recommend
Never.
Return on Investment
  • None. Now using SkySlope much better
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