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Vagaro

Vagaro

Overview

What is Vagaro?

Vagaro in Dublin, California built their flagship club management platform around the needs of spas and salons, and can help business owners manage their business with online bookings and integrations with channels of importance to small businesses (Facebook, Yelp, etc)…

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Recent Reviews

TrustRadius Insights

Vagaro is a great choice for salons, spas and other businesses looking for an all-in-one solution. Reviewers praise the software for its …
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TrustRadius Insights
TrustRadius Insights

Vagaro Review

2 out of 10
November 02, 2022
Incentivized
Used it as an appointment scheduler online for a wellness business. Allowed clients to book online and easily manage their appointments …
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Reviewer Pros & Cons

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Verified User
Director in Other
Information Technology & Services Company, 1-10 employees
Verified User
Executive in Information Technology
Computer Hardware Company, 51-200 employees
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Pricing

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1 Employee

$25.00

Cloud
per month

3 Employees

$45.00

Cloud
per month

6 Employees

$75.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Product Details

What is Vagaro?

Vagaro Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(9)
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Reviews

(1-4 of 4)
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November 02, 2022

Vagaro Review

Verified User
Director in Other
Information Technology & Services Company, 1-10 employees
Score 2 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
Used it as an appointment scheduler online for a wellness business. Allowed clients to book online and easily manage their appointments (cancel and reschedule).
Pros and Cons
  • Appointment Scheduling
  • Gives customers discount offers to entice them to book in
  • Interface is quite clunky, not the most friendly UI
  • Says they attract new customers but it doesn't happen that often unless you have a really cheap offer
Likelihood to Recommend
It's well suited if you have a salon where you want to offer very discounted services and just want a platform to advertise.
Most Important Features
  • Online bookings for services
Return on Investment
  • It wasn't the most positive because I didn't like to offer discounts which is why I switched
Alternatives Considered
I prefer Timely to Vagaro as it allows more flexibility, has a better UI/UX, and has more features that help with retention.
Other Software Used
October 20, 2022

An ideal marketplace partner.

Verified User
Executive in Information Technology
Computer Hardware Company, 51-200 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
For the IT services they offer us, they have touched clients whom we have had the pleasure of helping in their beauty salon and related marketplace. specifically integrating their entire system with vagaro and we can say that we are surprised by the quality price of what they offer for our clients.We really see potential both in integration and in the marketing tools that customers need.
Pros and Cons
  • Vagaro generates a good marketing funnel so that the expectations of customers and companies can direct the corresponding services.
  • Has a fast post sale.
  • It has a fast and good support.
  • It is easy to integrate and edit.
  • Sometimes the back end does not fully sync with reservations.
  • Having multiple services causes the site to log out and is inconvenient.
Likelihood to Recommend
We have been working in IT for many years and we can say that the software fulfills what it promises but mostly I would say that it is oriented for businesses that are just starting out and if that is your case, friend, let me tell you that the software will save you many organizational problems.
Most Important Features
  • The seriousness with which it approaches problems.
  • Support always attentive in answering questions.
  • Understanding and resolution of conflicts.
  • Good price.
Return on Investment
  • Avoid inventory losses to customers and that is a very good profit.
  • Makes taking services more explicit.
  • Has increased income for good administration by an average of 15% per year to our clients.
October 20, 2022

This little app saves service providers time.

Verified User
Professional in Professional Services
Professional Training & Coaching Company, 1-10 employees
Score 6 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
I have been on the user end of Vagaro to schedule regular appointments and make payments to outside vendors that I frequently use, such as my professional hairstylist. It helps avoid the back and forth with asking questions because the platform displays the pricing of the service, vendor availability, and description of the service.
Pros and Cons
  • Online scheduling.
  • Displaying pricing.
  • Full service description.
  • A cancellation feature doesn't seem to be available.
  • Adding photos to the description would be a plus.
  • How to locate certain feature as opt in is hard to find.
Likelihood to Recommend
If you are a service provider that needs to provide your clients with a detailed description of your services along with allowing them to schedule appointments, then Vagaro is a very good product to get that done. If you need to have your clients add on to their service, it appears that this won't allow you to do that.
Most Important Features
  • Appointment scheduling.
  • Service description.
  • Pricing displayed.
Return on Investment
  • The complexity of canceling an appointment.
Alternatives Considered
StyleSeat is a scheduling platform for the end user. It also allows you to pay directly in the app, along with tipping. StyleSeat is also a well-known product used in the service industry that offers more bells and whistles. Although, you can sometimes get bombarded with ads and emails.
Other Software Used
August 29, 2022

Hair appointments made easy

CC
chirag chhatbar
Senior Advisor
Salesforce (Computer Software, 5001-10,000 employees)
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
This software is used to book spa and salon services for staff and other client as per demand and this best part of the product is that the booking feature is very simple and easy to use and one can easily slide through the appoint ment and making it convenient.
Pros and Cons
  • listing of the service is great
  • location of spas nearby
  • Rating the service
  • The app is refreshing quiet frequently
  • The appointment confirmation can be done in a better way
  • glitch
Likelihood to Recommend
It is avery good app to find nearby spas, saloons and other places where one book a stylist, but there few glitches it doesn't have a budle offer or I would say that a combo offer so that user can get more value from the money spend by them in terms of service
Most Important Features
  • Payment
  • Review
  • Location availability
Return on Investment
  • It was very easy to understand
  • very glitchy sometimes
  • Logged out frequently
Alternatives Considered
Vagro has lot of listing listing from nearby places and one can really walk up to the place using and understanding the map which can be very helpful in terms of getting into the spa or the saloon the best part is the timings and the payment feature that can be seen.
Other Software Used
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