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What is Connecteam?

Connecteam is a solution that enables users to engage and manage non-desk employees with a mobile app. Connecteam's mobile-first platform aims to help improve communication, enhance daily processes and save time. Connecteam boasts users among over 12,000 companies, by more than…

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TrustRadius Insights

Connecteam is an all-in-one workforce management platform that provides users with practical management tools, communication tools, shift …
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Small Business


Up to 10 users. Everything a small business needs.



per month Fixed price for the first 30 users



per month Fixed price for the first 30 users

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $29 per month for the first 30 users
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Product Demos

Product Overview | Connecteam
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Product Details

What is Connecteam?

Connecteam is a solution that enables users to engage and manage non-desk employees with a mobile app. Connecteam's mobile-first platform aims to help improve communication, enhance daily processes and save time. Connecteam boasts users among over 12,000 companies, by more than 100,000 employees worldwide. A subscription starts at $29/month for up to 30 users, and is available via a 14-day trial.

Connecteam Screenshots

Screenshot of The recognition and rewards feature, to boost employee motivationScreenshot of Screenshot of Screenshot of Screenshot of Screenshot of

Connecteam Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesAll countries
Supported LanguagesEnglish, Hebrew, Spanish, French, German, Chinese, Arabic, Greek, Swedish, Russian, Portuguese, Dutch, Burmese, Polish, Nepali, Bosnian (Croatian, Slovenian), Italian, Danish

Connecteam Customer Size Distribution

Small Businesses (1-50 employees)50%
Mid-Size Companies (51-500 employees)35%
Enterprises (more than 500 employees)15%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Connecteam is an all-in-one workforce management platform that provides users with practical management tools, communication tools, shift scheduling, GPS tracking and more.

For businesses looking to streamline their processes for managing shifts, Connecteam offers great solutions. It provides convenient scheduling software and schedule templates. Its automation options and task lists make daily routines easier to track and manage. Forms can be created to help provide a consistent workflow for recording and communicating information. Additionally, a number of detailed reports can be created to help provide visibility into team operations.

Another use case is for teams looking to improve their communication. Connecteam offers features such as real-time messaging so that you can broadcast updates to your team. You can also message individuals and groups.

Overall, Connecteam provides an effective workforce management and scheduling system that can work for businesses of all sizes. Its workforce management features help streamline workflows, while its communication features help keep everyone on the same page.

Connecteam has become an invaluable tool for businesses, revolutionizing their operations and enhancing organizational efficiency. Users appreciate the convenience of accessing Connecteam on both phones and computers, enabling seamless organization and improved productivity. Customer service representatives promptly address any user concerns, resulting in high user satisfaction and recommendations to colleagues. The chat and support team of Connecteam is highly acclaimed for their attentive assistance, while the app's features consistently meet or exceed user expectations. For small businesses, Connecteam has been a game changer by streamlining various departments and saving time. Healthcare teams benefit from Connecteam's task lists and checklists for tracking daily routines, while call center agents find it instrumental in staying connected and boosting productivity. The anticipation of additional features such as gantt charts and automated emails further enhances team communication. With its focus on efficiency and accountability, Connecteam simplifies time tracking, training, scheduling, and workforce management across industries. Its user-friendly interface empowers non-tech-savvy individuals to easily navigate the platform. Moreover, with its comprehensive solution for communication monitoring, GPS location and time tracking, as well as improved payroll processes, Connecteam offers a versatile solution that caters to different business types. Users express overall satisfaction with the product due to its ability to enhance work efficiency, streamline information flow, improve communication and cooperation within the company, and address scheduling issues effectively.

Overall, customers report that this product gives them excellent value for their money as it helps streamline processes and reduce time spent on tasks while managing information efficiently.. Customization options allow users to tailor workflows or forms according to their needs. Geolocations can be set up to ensure employees cannot clock in offsite, resulting in cutting false time reporting costs. The scheduling features help to reduce management time expenditures, while task lists can help improve productivity. This wide range of features ensures users feel they get a good return on investment when using Connecteam.

Free Option: Users have found the free option of Connecteam to be incredibly helpful, as it includes almost all the features they truly need. Many reviewers have expressed their satisfaction with this aspect of the software.

Intuitive Navigation: Connecteam's intuitive navigation has been highly praised by users. They find it easy to customize checklists and overall design, making their experience seamless and efficient.

Excellent Customer Service: Reviewers appreciate the excellent customer service provided by Connecteam. The support team is responsive and helpful, promptly addressing any questions or issues that users may have. Their positive interactions with the customer service team contribute to a great user experience.

Confusing Pricing Plans: Some users found the pricing plans of Connecteam confusing, especially when deciding between the expert, advance, and basic plans. They were disappointed that features like live GPS tracking and process automation were only available in the advanced plan and not at a lower price point.

Issues with Built-in Camera Feature: Users experienced difficulties with the built-in camera feature in Forms, which impacted their ability to capture images accurately or efficiently.

Lack of Customization and Training: Several users mentioned that customization took a significant amount of time and some features were not yet perfected, affecting their desired user experience. Additionally, users felt that better training on understanding the platform was needed as it was not as simple as it seemed.

Users highly recommend Connecteam due to its easy user interface and suitability for those without an IT background. They suggest trying Connecteam with a team to fully experience its benefits. Moreover, users emphasize that Connecteam is a great platform to use, recommending it for small to medium-sized businesses in need of a timekeeping and scheduling solution for field employees. In order to optimize its functionality, users advise taking the time to set up Connecteam properly before implementing it with employees. Additionally, users recommend Connecteam for better communication and work organization, highlighting its multi-functionality in executing several important solutions within a company. It is also suggested to reach out to technical support for any questions regarding the software's operation. Users advise considering Connecteam before looking elsewhere as a business person, and suggest thoroughly reviewing the pricing and features before deciding to scale.

Attribute Ratings


(1-1 of 1)
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Karrie Brazaski | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use Connecteam as our daily time clock management to run our payroll. Our team members are able to clock in and out. We can agragage time based on categories we have selected like office, customer or field travel. This helped us to determine cost for jobs as well as how much travel was consuming our technician time. We also use it to house individual employees' certifications that are job-specific to them. From time to time we need to communicate and track that the information was read and we do that with this application as well.
  • Daily team productivity with time clock feature
  • Easy of running weekly payroll reports
  • Employees to manage and own their time before being approved for payroll
  • Easy to add absences and PTO
  • Free until you need more than 10 users
  • It is great that you can tell where your employees are logging in from ie the office, home or in the field
  • Adding the ability for employee to be able to set up their own reminders would be beneficial for those that seem to forget to clock in or out
I have actually recommended this platform 3 times to fellow contractors and one farmer within the last month. It is easy to set up and intuitive for employees. Our team begged us to keep in after our initial trial and requested we never return to paper time cards. Once you approve time cards it is so easy to run your payroll report and do payroll.
  • Time caputure - clock in clock out
  • Cloud-based so payroll reporting can be done even when you are not physically present (huge plus for small shops)
  • Archived record of time for employees
  • Before Connecteam I hated "Payroll Mondays" because it took a few hours to do everyone's time and upload it for the accountant. Now it takes maybe 15 mintues to do the entire process. I feel like it is more accurate and definitely less time-consuming - saving me money in the long run.
  • Connecteam has also allowed for quick glance time management to reduce overtime. Having accurate info allowing us to redeploy team members as needed and get other off the clock sooner. Or if we are having OT it is not a surprise - we can plan for it
  • Our accountant has love the reporting and has even recommended it to other small business because it provides all the info needed.
We looked at Homebase and talked to a few organizations that were using it but after reviewing the features and easy of implementation Connecteam won.
Office staff, field technicians, warehouse interns, & admins
As the office admin this program needs very little support. Once it is set up you really don't have to think about it until you are extracting date for payroll
  • Process time for payroll
  • Daily capture of time
  • Tracking of absences and pto
  • Loading templates so that we don't have to recreate or remember where onboarding paperwork is kept
  • We will be adding mandatory training videos this year to track team education and completion
Our team like the product and uses it so there is no reason to change. It works, it is easy, saves us time and headaches
  • Cloud Solutions
  • Ease of Use
It had to be easy for staff to use. We did a 2 week trial and they loved it and we say the immediate benefit and stayed with it.
  • Implemented in-house
Change management was minimal
We sent it out as a text message and started using the next day. IT literally was that easy for end users. It took a bit of trial and error on the admin side to get it all reporting as desired but it was EASY - just do it!
It's easy don't stress just do it
My team is not tech savvy and they were able to implement immediately without issues. Even new team members after a brief education on what app to download they get it.
  • clock in and out
  • requesting time care edits
  • Payroll reports
  • nothing- once you know where to find stuff in your settings
My entire team use a mobile device to log time, send message, request time off
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