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Microsoft 365 Business Premium

Microsoft 365 Business Premium


What is Microsoft 365 Business Premium?

An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees…

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Recent Reviews


8 out of 10
November 04, 2021
We utilize Word, Excel, PowerPoint, and Outlook daily. We also take advantage of the cloud storage to ensure the security of our documents …
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Cloud based 365

10 out of 10
July 15, 2021
Our organization uses Microsoft 365 Business Premium for many of the day to day operations. This cloud base technology makes working …
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What is Microsoft 365 Business Premium?

An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower…

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Product Details

What is Microsoft 365 Business Premium?

An integrated solution, designed for small or medium-sized businesses, bringing together the productivity of Microsoft Office with advanced security capabilities to help safeguard data from external threats and help protect against data leaks. With Microsoft 365 Business Premium, users can empower employees to be productive anywhere on any device. Get more done with AI built into the Office apps. Work better together with a hub for teamwork bringing your tools and people together in one place. Build a better business with tools to engage customers and optimize your business processes and operations.

Beyond applications available in Microsoft 365 (formerly Office 365), Microsoft 365 Business Premium includes:

Microsoft 365 Business Premium Features

  • Supported: Stay up-to-date with the latest versions of Word, Excel, PowerPoint, and more
  • Supported: Connect with customers and coworkers using Outlook, Exchange and Teams
  • Supported: Manage your files from anywhere with 1TB of storage on OneDrive for Business
  • Supported: Help secure business data on personal and company-owned devices
  • Supported: Get upgraded to Windows 10 Pro from Windows 7, 8 and 8.1 Pro
  • Supported: Guard against unsafe attachments, suspicious links, and other malware
  • Supported: Manage new PCs and devices faster and more easily than ever
  • Supported: 99.9% financially-backed uptime guarantee and 24x7 online and phone support

Microsoft 365 Business Premium Competitors

Microsoft 365 Business Premium Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
Supported CountriesAfghanistan, Åland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo (DRC), Cook Islands, Costa Rica, Côte d'Ivoire, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong SAR, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Jan Mayen, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Kosovo, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macao SAR, Macedonia (FYRO), Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Authority, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Réunion, Romania, Russia, Rwanda, Saba, Saint Barthélemy, Saint Kitts and Nevis, Saint Lucia, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, São Tomé and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Eustatius, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and South Sandwich Islands, South Sudan, Spain, Sri Lanka, St Helena – Ascension - Tristan da Cunha, Suriname, Sweden, Switzerland, Svalbard, Swaziland, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, U.S. Outlying Islands, U.S. Virgin Islands, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Yemen, Zambia, and Zimbabwe
Supported LanguagesArabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian (Bokmål), Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian (Latin), Serbian (Cyrillic), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese

Frequently Asked Questions

SysTools Cloud Backup Tools and Slack are common alternatives for Microsoft 365 Business Premium.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Microsoft 365 Business Premium are from Small Businesses (1-50 employees).
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Reviews and Ratings


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(1-25 of 96)
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December 14, 2023

Review Microsoft 365

Dr Robert J. Dijkstra | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Microsoft 365 Business Premium is a comprehensive suite of cloud-based productivity tools and services designed for businesses. It includes a variety of applications and services that help organizations streamline their operations, enhance collaboration, and improve overall productivity. Here's a general guide on how to use Microsoft 365 Business Premium in your organization, along with the business problems it addresses and the scope of its use case:Scope of Use Case:Communication and Collaboration:Microsoft Teams: Utilize Teams for real-time communication, collaboration, and virtual meetings. Teams allows for chat, file sharing, and integration with other Microsoft 365 apps.Productivity Tools:Office Apps: Leverage the latest versions of Word, Excel, PowerPoint, and Outlook for document creation, data analysis, presentation development, and email communication.Cloud Storage and File Sharing:OneDrive for Business: Store and share files securely in the cloud, allowing for easy access from various devices. OneDrive enhances collaboration by enabling real-time co-authoring.Security and Compliance:Advanced Threat Protection: Protect against sophisticated threats in emails, attachments, and links.Data Loss Prevention: Implement policies to prevent sensitive information from being shared inappropriately.Mobile Device Management (MDM): Ensure security and compliance by managing mobile devices accessing corporate data.Identity and Access Management:Azure Active Directory: Manage user identities and access, enabling single sign-on and enhancing security.Endpoint Management:Microsoft Endpoint Manager: Streamline device management across various platforms, ensuring security and compliance.Business Applications:Power Platform: Develop custom applications, automate workflows, and analyze data using Power BI, Power Apps, and Power Automate.Business Problems Addressed:Communication Barriers:Solution: Teams facilitates seamless communication, reducing reliance on emails and fostering collaboration.Data Fragmentation:Solution: OneDrive centralizes file storage in the cloud, promoting easy access and collaboration while maintaining version control.Security Concerns:Solution: Advanced Threat Protection, DLP, and MDM enhance security measures, safeguarding against cyber threats and ensuring data privacy.Device Management Challenges:Solution: Microsoft Endpoint Manager helps efficiently manage devices, ensuring security and compliance.Lack of Customization and Automation:Solution: Power Platform allows for the creation of custom applications, automated workflows, and insightful data analysis.Identity and Access Issues:Solution: Azure Active Directory enables centralized identity and access management, improving security and user experience.
  • Email and Calendar Management
  • Cloud-Based Productivity
  • Security and Compliance Features
  • Device Management
  • Cloud-Based Productivity
  • Integrated Collaboration Tools
Well-Suited Scenarios:Collaborative Work Environment:Scenario: Your organization relies heavily on collaboration, and you need a platform that integrates email, chat, document sharing, and online meetings seamlessly.Usage: Microsoft 365 Business Premium provides tools like Microsoft Teams, SharePoint, and OneDrive, fostering a collaborative work environment.Professional Communication:Scenario: Your business requires professional email communication with a custom domain, and you need advanced email security features.Usage: Microsoft 365 includes Exchange Online for business-class email, with features like anti-malware and anti-spam protection.Document Management and Sharing:Scenario: You have a need for centralized document storage, version control, and secure sharing within and outside the organization.Usage: OneDrive for Business and SharePoint allow for secure document storage, versioning, and controlled access to files.
Score 9 out of 10
Vetted Review
Microsoft 365 Business Premium allows my business to have robust and enterprise-grade IT security and business productivity software. Due to being a Managed Services Provider my business needs more than just basic IT security to safeguard data and communications. My business also needs the productivity and communications software included such as Outlook, Word, Excel, PowerPoint, To-Do, Lists, Planner, and Teams.
  • Security for email and data.
  • Microsoft Defender for Business is included for endpoint protection.
  • Secure communication between Microsoft 365 tenants.
  • Easy to understand management of endpoints and user accounts.
  • Security policies to protect logins.
  • Security policies for mobile phones, tablets, and PCs.
  • Admin portals for SharePoint, Exchange, and Teams.
  • Slow down the upgrades and changes.
Microsoft 365 Business Premium is very well suited for small to medium-sized organizations. Due to the robust security and governance abilities I recommend this as the starting point license for any small and medium business. The Basic and Standard licenses do not offer the unique advanced security features that Premium has to offer such as End Point Manager, Defender for Business, and policies. As well as other items. Premium may not be suited for businesses with less than 3 employees but I would highly consider it again because of the security features.
Jeanette Carroll | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use it organization wide for all Microsoft programs: Word, Excel, PPT, etc. It allows us to easily share documents, look at version history and it works with our Adobe Creative Suite for converting documents to PDF.
  • Keeps programs up to date.
  • Allows for sharing documents.
  • Web-based so we can access documents easily if needed.
  • Microsoft has issues sometimes with updates.
  • Some updates don't make sense, like making tasks harder instead of easier.
Almost everyone uses Microsoft products so the collaboration with the web-based documents is good. We do need to watch the version of Microsoft that others are using since if a document is saved in a later version it may not have all functionality for someone who has an earlier version. All of our users are fine, but some people outside of our organization still use old versions.
J. Eduardo Medina Corona | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
By using Microsoft 365 Business Premium throughout the organization we help each other stay in sync and interconnected. There is no way that there is someone who does not use this service. We have compared this software with others and I think this is the best, as it handles sufficiently efficient tools in day-to-day work, where everything is constantly updated.
  • Work in sync in different departments.
  • Being able to work from any device or computer. It is a very noble tool in different devices.
  • The work between the different programs (Word, Excel, Notes) that it offers is extremely light and good.
  • At times it does not recognize the spell repair tool.
  • In the creation of tables, it does not allow to recover the format of another of its programs (such as, for example, a format that we want to copy from Excel to Word is distorted).
  • When we want to use the comments section on paragraphs or parts of the document, it does not allow us to interact freely between users. Sometimes we can't name each other.
I believe that Microsoft 365 Business Premium is applicable for any type of work or scenario. It's what I like the most about this program. In addition, it is the software that is used the most here in Mexico, and that makes it accessible to all, we should not spend financial or time in training new recruits, they recognize it just by looking at it. Where I think it could not work well is in the use of some devices, such as tablets. In things, it is very difficult to use these programs on manual devices, outside of computers.
November 09, 2021

Lots of treats in the bag

Score 10 out of 10
Vetted Review
Verified User
It is being used across the organization.
  • Integration of several services/apps.
  • Rich web and desktop experience.
  • Continuous development.
  • Outlook's visual rendering sometimes messes. The treeview does not draw.
  • Outlook's reminders need to be enhanced. More options for the reminder UI, to make sure I don't miss an appointment.
  • Teams is a hog!! Please make it less resource-hungry. When we conduct a meeting, the computer slows down. It's an i5 9th gen but the CPU is working hard.
M365 BP is well suited to a company of our size. We need a managed solution for the whole organization and a single price point for a big grab bag of applications. Not everyone uses them all, but company-wide, we use a lot of them.
Score 10 out of 10
Vetted Review
Verified User
We use office 365 Business premium for nearly everything in our business. It is used throughout the entire company from the office personnel to the superintendents that are out in the field. It allows us to keep all of our data and files cloud-based so they can be accessed from anywhere. I can be working on a spreadsheet or proposal in the office and then send a link to a project manager in the field to finish it up and send it to a client. It also helped during the height of the pandemic when we were all working remotely. We use teams to conduct meetings and stay in touch with each other and our clients. Overall it has really been a game-changer as far as productivity.
  • Allows us to work remotely.
  • Allows for all employees to access the most up-to-date information at any given time.
  • Allows us to connect with out-of-town clients or those that aren't comfortable with face-to-face meetings yet.
  • The only thing that is a bit cumbersome is that it doesn't seem that you can save files directly to programs like one drive if you aren't using a Microsoft program to generate the document. An example of this would be if I am working in a PDF in our PDF Program I have to first save it to my desktop and then drag it into one drive. I end up with duplicates and that can sometimes make it hard to remember which is the most up-to-date.
Microsoft 365 Business Premium is well suited for companies that have members that work both in an office and out in the field, or maybe even remotely from home. It allows the admin to control who has access to what information and keep things secure while also ensuring that information is available to those who need it. If you are a small company of just a few employees it may not be quite as helpful, but it's hard to think of a scenario in which you couldn't make it fit your needs.
November 04, 2021


Score 8 out of 10
Vetted Review
Verified User
We utilize Word, Excel, PowerPoint, and Outlook daily. We also take advantage of the cloud storage to ensure the security of our documents and files, which provides easy access to all staff when shared documents are needed. It is utilized throughout the organization. It allows the organization to share documents through the cloud. Outlook is online, however, the necessities provided are perfect for what is required for the agency.
  • Cloud storage for easy access and sharing
  • Easy navigation
  • Makes it easy to provide real time feedback
Well suited for all business situations that require documentation or record keeping. This product allows for document sharing and editing, which is helpful and so many other positive things.
November 04, 2021

Microsoft 365 !!!!

Score 7 out of 10
Vetted Review
Verified User
It Is Used By The Whole Organization. Very positive experience - any successful business would find significant efficiencies and opportunities by moving to 365.Pros When we moved away from on premise platform and old versions of exchange to office 365 - it opened up a complete new world of opportunity - the main positive things about 365 is purely the flexibility it gives you. be that working on the go or interfacing to a Microsoft application or other 3rd party apps. its absolutely invaluable.
  • I love the advanced security & ease of use with this program
  • The cloud based business applications make a world of difference.
  • A problem I've ran into using Word was that the document needed a lot of modifications in order to be uploaded as an ebook and published on Amazon.
  • I hate, hate, hate, hate the fact that you cannot install each app on its own.
Microsoft 365 is like a hub for all your Microsoft software including one drive. our office uses SharePoint and I access that along with backing up my computer and files for on the go with one drive. It just all-in-one complete productivity suite you need to do your job. An auto-save document feature (i use OneDrive) that saves me thousand time, and the fact that this software is a standard in every industry brings convenience to its users to exchange document and work on same project.
Score 10 out of 10
Vetted Review
Verified User
Microsoft 365 Business Premium is used across my entire organization and it enables us to complete the daily job duties of our jobs. Microsoft 365 Business Premium has been very beneficial in every company I have ever worked for. I currently use Microsoft 365 Business Premium for my clerical and case management duties.
  • Extra Storage
  • Advanced Security
  • Adequate Support
  • Microsoft Outlook Features
  • Advanced Features in Microsoft Outlook
  • Increased Security Awareness
Microsoft 365 Business Premium is very well suited for everyday job duties and is equipped to be used for other daily activities as well. Microsoft 365 Business Premium is very beneficial to the world of work.
Jay Apple | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
It is used by our all members of or business. We find it beneficial as it provides a robust set of tools (Word, Excel, PP, etc) on a subscription basis. We like the fact that the subscription provides us continuous updates and we don't have to purchase new downloads every year or so.
  • Integration of work tools
  • Subscription basis
  • Regular updates.
  • Too tight integration with Outlook
  • Less changes to Word function navigation
  • Less confusion when making changes to fonts and formatting in Power Point
Microsoft 365 does a great job in delivering MS Office programs to all members of the team. We use Dropbox for document management and it ingrates nicely with that. We had tried using Google Drive and found that its document management is not nearly as intuitive as Microsoft. The only issue is when that autosave requires me to log into One Drive which we do not use.
Pridhi verma | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller is a Microsoft partner, so we sell M365 as a product and also use it.
IT majorly address mailing solution along with the capabilities of collaboration tools like teams which is a completely secure platform.
Initially, we were using 2 or different collaboration tools like Zoom for video calls and meetings and Slack for chat's but not we only use one platform.
Also, all the employees are familiar with Microsoft Office so it gives the ability of online and offline office, which makes employees always available with or without internet. Their mailing solution is one of the best and secure mailing solutions. Example: In a case, your email is not delivered, then they also tell the reason (like it has gone in spam, or maybe email address incorrect, etc)
  • 1 TB of cloud storage on OneDrive per user
  • latest versions of Microsoft office, Word, Excel, PowerPoint,
  • advanced cyberthreats with sophisticated phishing and ransomware protection
  • In love with Teams as a product
  • Encrypts the date hence is very very safe. I believe this is one of the best product
  • All the features should be supported in windows Home the way they are in windows 10 pro
  • Cost of the product is bit expensive per user basis
  • Azure AD P2 license should be given along with this for single sign on feature
But I suggest that companies who are small scale and especially startups should go with this solution as you don't need anything else apart from Microsoft 365 business premium. They have 1 TB of storage per person/user so it saves on your storage cost and even on buying expensive servers. Also, you don't need to buy separate Microsoft office tools like Excel (which is maximum used in all organizations), Word, PowerPoint etc. so hence you are saving the cost indirectly.
It is not suited for organizations who are only looking for a mailing solution or a budget-friendly solution
Jeff Eaton | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We're a consultancy working with large businesses, and Microsoft's Office products are a standard part of life. Although Word feels heavy for straightforward word processing in this day and age, Excel is still the gold standard for wrangling midsized data sets and inventories that would give other tools fits.
  • Data analysis
  • Reporting and presentation
  • Rounds of editing and collaboration on large reports and documents
  • Complex tasks are possible, but simple tasks are hard
  • Mac users are locked out of Visio
I'll be honest: as a Mac user, Microsoft 365 Business Premium feels like a poor first choice for day to day work--Numbers and Pages on MacOS are great tools for simple reports and number crunching. But the companies we work with run on Microsoft Office, and having the real thing beats any alternative for simple, no-hiccups inter-operation. Excel, in particular, is still the gold standard--dealing comfortably with datasets that Numbers and Google Sheets choke on.

The real frustration is the lack of Visio for the Mac--when collaborating with colleagues on architectural diagrams and simple visualizations for upcoming projects, translating back and forth between Mac-compatible applications (or using the web interface) is a pain.
July 15, 2021

Cloud based 365

Score 10 out of 10
Vetted Review
Verified User
Our organization uses Microsoft 365 Business Premium for many of the day to day operations. This cloud base technology makes working remote or in the office easy when accessing files.
  • Cloud base files
  • Mobile base- computer or phone or tablet
  • One drive For all files
  • Subscription costs
Microsoft is a standard software in any organization and has been for decades. They have done a great job with [Microsoft 365 Business Premium] modernizing and keeping up with her experience. The mobile and on demand file access is amazing.
Score 10 out of 10
Vetted Review
Verified User
Our office uses Microsoft 365 Business Premium to create document templates, standardized forms, and consistent communication forms for clients and candidates. What were individual software applications now are used as a suite of apps that have cloud storage, sharing, and consistent updates. We also create flyers, brochures, and newsletters with Publisher. Outlook allows us to schedule meetings, appointments, and file important communication for easy retrieval.
  • Sharing calendars--imperative for me to schedule interviews with my team
  • Consistent software updates--we use Word for document templates and interview forms
  • Excel allows us to track candidates by week, provide running totals, and track our progress through the year
  • There are times that Outlook has archived or removed old emails from the system. occasional something gets lost.
  • We have had a few hiccups with OneDrive and sharing information across locations.
  • Occasionally the Outlook search feature does not find what we are seeking.
As a former corporate trainer, this suite feels easy to implement and use. The ability to update as necessary without purchasing a whole new box of software makes it easy to support and add new users. It has the same feel and look people are used to. Overall the features are intuitive and compatible with customers and coworkers.
Score 8 out of 10
Vetted Review
Verified User

The whole organization uses Microsoft 365 Business Premium during daily operations. Since we work in consultancy, we handle a lot of sensitive data from clients. Microsoft 365 Business Premium offers the necessary features for data privacy and security.

In addition, it offers many other features, such as share-portal, teams, office applications, and OneDrive. These enable the employees to work simultaneously with the data and decrease the operational workload.

The features such as Office 365 message encryption, data loss prevention, built-in anti-spam protection, anti-malware protection, and Microsoft Defender are very beneficial for preventing hackers and increasing online security.

The devices, Microsoft licenses, and users can be all managed by administrators of the organization. These enable the organization to decrease its costs.

  • Data security and privacy; prevention of unauthorized access
  • Online cybersecurity
  • Decrease costs by bundling multiple Microsoft products
  • Accessibility control and user management
  • OneDrive and Share portal enable building the knowledge library
  • Synchronization problems with OneDrive
  • Not enough tutorials for new users
  • Pricing model should be changed--too expensive
  • Difficult to configure policies
If the organization is a consultancy business or has more than 50 employees, then Microsoft 365 Business Premium is the right choice. If the user is a freelancer, then I do not suggest such an expensive application.

The senior employees may have difficulties to adapt to such a bundle product. OneDrive would be challenging if users start saving their personal files on business laptops. Because these files will be saved on cloud and will not be deleted for some time even though you delete them from the physical laptop.
Shaelina Holmes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
This software is being used across our organization. We are slowly implementing it in layers to maximize everyone's use of all of the features. It allows us to keep our documents and data secure and to streamline many processes that were traditionally very limited by the lack of technological innovations. We can use Teams to communicate in real time but keep work conversations out of our text messages. Everything integrated with Sharepoint, outlook, teams, OneDrive, and Power Apps makes communication and collaboration a breeze - especially when our employees work out of separate locations.
  • Communication in real time integrated with document creation and sharing.
  • Mobile apps available with full functionality on the go.
  • Calendar and Sharepoint functionality is essential to the success of our mission.
  • Some features could be much easier to use than they currently are. Some of the apps and other features require a developer or other Microsoft Certified expert and are not as user friendly as we'd like them to be.
  • Training is available through third parties but organizations don't always have the time to do this. The self help articles on the Microsoft website are outdated sometimes - and can be a waste of time without you realizing it until it's too late!
  • Data integrity could be better managed - many times through the setup process when we upload items in bulk, the upload manager will indicate a successful data transfer but the file will be corrupted (and we didn't notice it until after we deleted the originals).
Microsoft 365 Business Premium is appropriate for medium sized organizations that require lots of real-time collaboration and data sharing. It's truly the standard for collaboration with customers or other individuals outside of your organization as well. I would recommend purchasing some sort of onboarding assistance if offered to train and assist employees and leaders in the organization with implementing this software so that it can be used to the fullest extent. This particular subscription would be less appropriate for smaller organizations or independent entrepreneurs.
Score 10 out of 10
Vetted Review
Verified User
Microsoft 365 Business Premium has been adopted organization wide as our solution for many different applications. This includes typical Email and instant message features, but also through SharePoint integration allowing us to be able to aptly organize an Intranet that is shared across the organization through Microsoft forms and flows, document repositories, etc. The added features of Microsoft InTune and Azure Information Protection – which are not available in lower level M365 products tiers have created a solid foundation for IT asset management and control that compare nicely with other more known end-point management tools that are not as easily integrated into one platform solution.
  • End-Point Management
  • Active Directory Management through Azure
  • Organizational Communication Integration
  • Softphone/Teams Integrations
  • Account Management
  • Administrative Back-End
Whether you are looking for a lower-tier of the Microsoft 365 suite, or want to move into the Business Premium collection, I would strongly recommend it to other colleagues in the field. First and foremost, the cloud management of the Email operation alone is an ideal move in the right direction as it is a cost-effective means to manage Microsoft Exchange. The same cane be said for features such as Azure and Active Directory. Additionally, when you move yourself into the higher tiers, you get a product like InTune which is used for end-point management which helps implement a very thorough mobile device management (MDM) and mobile application management (MAM) policy.
Score 9 out of 10
Vetted Review
Verified User
Microsoft 365 Business Premium is used across our whole organization even if not all parts are used by everyone. It contains a lot of features that are useful for different departments. Whether its Outlook which connects all our employees by email or Excel which is used for our scheduling for all employees
  • Contains many different systems in one package
  • The word program is hard to be beaten by other word type programs
  • Is much easier to use than a lot of similar programs
  • Outlook email is over complicated for an email program
  • Some of the software such as Excel can be glitchy
  • Can be more costly than similar programs
Microsoft 365 Business premium is well suited if you want to get a bundle of very useful programs at one time that while may have occasional glitches are mostly well designed and most easy to use. Most businesses would benefit from this package. I cannot think of any type of business that does not use or cannot use at least part of this.
Enrique Abello | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We use the full 365 Office Suite, with Outlook, Word, Excel, Powerpoint and OneDrive being the most heavily used applications. It's the industry standard, so it plays nice with the applications most of our vendors, partners and clients use. And with the subscription feature, we have access to the latest applications and updates, which gives us tremendous peace of mind from an IT security standpoint.
  • Integration -- all applications in the suite work well together and with other office software
  • Online resources -- available templates are plentiful and save time
  • Collaboration -- sharing resources is incredibly easy and collaboration tools are well designed
  • Mac compatibility -- applications are not as reliable on Mac platforms
  • Mac compatibility -- difficult to integrate with Apple file formats
  • Speed -- opening documents or spreadsheets can sometimes bog down machines
I can't think of a single business that wouldn't benefit from 365 since it's what most other businesses use. While there are competitors out there, 365 continues to be the standard, making it indispensable for any 21st-century office. Its widespread adoption also helps when recruiting potential employees, as there's an excellent chance the candidate has used some or all of the suite's applications in a previous position. But it's not perfect, and if you're [an] Apple shop, you may be frustrated by the somewhat less reliable performance on Mac machines.
MD Rafsanjani Rahi | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Best and most essential software in my office laptop and mobile. Office Exchange, SharePoint, Teams, Word, Excel, PowerPoint, OneNote, Outlook, Drive, Yammer, Skype for Business, ND One Drive is excellent. From any device, we can share our files through a cloud-based subscription service or SharePoint with security. And there is an option to access control your sharing! For the whole organization, it makes work easy. Sometimes, the internet creates a problem to save my data on the cloud. In SharePoint and Teams, tools are not working smoothly.
  • All official work done by one software.
  • From any device, we can share our files through a cloud-based subscription service or SharePoint.
  • Work online and offline on multiple devices.
  • Total security.
  • In SharePoint and Teams tools are not working smoothly.
  • I get logged off sometimes for no reason.
I have a few resorts in different locations. Every day I have to check bookings in Excel. I check all the data from SharePoint, then send instructions to my manager. Clients database, cost sheet, and expenditure I do very easily.
Score 9 out of 10
Vetted Review
Verified User
We use Microsoft 365 Business Premium across the entire organization. Using this software allows us to collaborate on documents, easily share documents in a secure manner, and store documents in the cloud. This program easily integrates with Microsoft desktop applications, and allows changes to be saved in the cloud as well.
  • Document collaboration
  • Cloud storage
  • Easy connection to desktop Microsoft applications
  • Poor internet connection may reduce ability to fully use this product
  • Clearer way of communicating with others that you have a shared a document/project with them
  • Perhaps not fully compatible with older versions of Microsoft desktop applications
Microsoft 365 Business Premium would be ideal for companies that would like the ability to collaborate on or share projects via the cloud but do not want to use Google. This product also works well with Microsoft desktop applications. It would be less ideal for those who do not have good or consistent internet access, as this will limit ability to get full use out of it.
Score 10 out of 10
Vetted Review
Verified User
When COVID-19 became headline news and the country was shutting down to keep infections at a minimum during the pandemic, we were required to work from home. Microsoft 365 Business Premium was invaluable to us during that difficult time. We could easily work from home with little to no interruption and still collaborate with our colleagues about how best to defend our clients in our very busy insurance defense practice. We will never use another product.
  • Work remotely with ease
  • All documents readily available
  • This software can be used on any device
  • Very user friendly and efficient
  • Confidence in Microsoft brand performance and dependability
  • Cost effective with always having the latest updates without having to purchase a new software package
  • Customer service is outstanding
  • Maybe a better instant messaging system with encryption
  • Automatic encryption of outlook emails sending and receiving
  • Better collaboration with Adobe or Kofax software
There is very little to not like about [Microsoft 365 Business Premium]. In a law firm setting it is superior and is the leader in business office user end software. We use it for electronic discovery requests, review, trial prep, depositions, just about every aspect of the legal field can be covered with [Microsoft 365 Business Premium]. I highly recommend it.
Score 9 out of 10
Vetted Review
Verified User
Microsoft 365 Business Premium is being used across my entire organization. The combination of Teams, OneDrive, and the traditional Office suite (Word, PowerPoint, Excel, etc.) is a powerful tool that makes collaboration simple. This is has been invaluable in the virtual environment where most teams are located in disparate locations and utilize Teams to work together.
  • Collaboration--easy use between teammates
  • File management--no more shared drives
  • Many internal Integrations--lots of services
  • Quarterly updates--or upon release depending your security preferences
  • Teams--could benefit from many functions of Slack
  • Routine updates may require more frequent training
  • External integrations are lacking
There is no parallel to the Office 365 Suite. Most businesses already use Microsoft products, but Microsoft 365 Business Premium takes collaboration to the next level. The ability to store files on a personal cloud, edit files through a browser, and receive live updates from Microsoft elevates all users and teams that leverage it.
Scott Sichmeller | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Microsoft 365 is being used across the whole organization. We have yet to tap into its full potential, however, during this time of remote work, some of the tools have been critical to our continuing business operations. Microsoft Teams in particular has allowed us to collaborate remotely as well as conduct interviews to fill open positions.
  • Collaboration
  • Communication
  • Calendaring
  • Real time collaboration
  • Cloud integration
I have used both G-suite and Microsoft group of products. Each is tool suited for a given context. While I prefer G-suite for its simplicity, integration, and built in cloud storage functionality, I would recommend Microsoft to any colleague looking for a more powerful set of tools. While the G-suite is simplistic, Microsoft 365's built in applications are simply more powerful to create documentation, spreadsheets, and presentations.
Score 10 out of 10
Vetted Review
We use MS 365 Business Premium as our primary means of Unified Communications across the entire organization. We address multiple business problems with it including making collaboration with a remote work force much easier through the use of MS Teams, OneDrive, Outlook, SharePoint, etc. We utilize these tools daily across the various functional departments on laptops as well as mobile devices. We integrate SharePoint in our platform along with Outlook syncing with so emails sent to clients log automatically and seamlessly into the Account profile within
  • Love the integration with
  • Teams enables us to communicate easily through chat as well as voice.
  • Overall integration of all the components makes for a user friendly and familiar interface.
  • The quality of accepting an inbound call coming from a laptop where I try to answer it on my cell is sometimes very iffy and the quality is a bit below par. At the same time, that same call accepted on my laptop works perfectly. I'd like to see this be a bit smoother on the mobile device.
  • We utilize WebEx for meetings as well within our organization and I feel that the WebEx interface is somewhat more user friendly and intuitive. I'd like to see the Video portion of Teams reflect a bit more of an intuitive interface.
I think it's well suited for any size business, period. There will be components of MS 365 Business Premium that are used more heavily in larger organizations, but I feel there is value in every product within this software suite that can be utilized by all organizations. It allows the consolidation of other software to hopefully save money and also to provide a consistent UI and experience for the employees by adopting the applicable software.
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