Skip to main content
Yardi Voyager

Yardi Voyager


What is Yardi Voyager?

Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000…

Read more
Recent Reviews

TrustRadius Insights

Yardi Voyager is a versatile software that has proven to be essential for various organizations in the real estate industry. Users have …
Continue reading

Solid but inflexible

8 out of 10
September 16, 2020
It is used in our multi-housing department for all aspects or renting and community member management. It allows for the efficient …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Return to navigation


View all pricing

What is Yardi Voyager?

Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has…

Entry-level set up fee?

  • No setup fee


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

77 people also want pricing

Alternatives Pricing

What is Yardi Breeze?

Yardi Breeze is a real estate property management software solution, from Yardi headquartered in Santa Barbara. The solution is designed to enable users to administer all elements of managing commercial, residential, multi-family / low income, and association properties, and also includes features…

What is Brokermint?

Brokermint is a real estate back office platform focused on ease of use.The product can be integrated withyour MLS and CRM to streamline all listings, transactions, and contacts for your business in one system.Brokermint provides agents, office administrators, and brokers true visibility into each…

Return to navigation

Product Details

Yardi Voyager Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Yardi Voyager provides residential and commercial property management software. Capabilities include integrated accounting, lease renewal workflow, and modules for multi-family, senior, and affordable housing, as well as retail, office and industrial units. The company was founded in 1984 and has 4,000 employees and 35 offices around the world.

Reviewers rate Support Rating highest, with a score of 7.5.

The most common users of Yardi Voyager are from Mid-sized Companies (51-1,000 employees).
Return to navigation


View all alternatives
Return to navigation

Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Yardi Voyager is a versatile software that has proven to be essential for various organizations in the real estate industry. Users have found it invaluable as a CRM tool, allowing them to efficiently handle leads and manage the sales funnel. It simplifies the process of connecting and maintaining records for residents, ensuring smooth transitions from prospect to resident. The software also excels at tracking marketing efforts and sales management, providing users with valuable insights to analyze performance and make informed decisions.

In addition to its CRM capabilities, Yardi Voyager serves as a comprehensive solution for day-to-day operations at both the site and organizational levels. It seamlessly manages tasks such as maintenance, move-ins, renewals, and move-outs, making it an indispensable backbone for daily operations. The software's ability to maintain lease documents, prospect information, work orders, purchase orders, amenities, and rentable items ensures that all aspects of property management are efficiently handled in one centralized platform. Furthermore, Yardi Voyager proves its worth by facilitating back-end accounting processes, processing invoices, controlling expenses, and tracking property-related revenue and expenses.

With ancillary products like Mobile Maintenance, Concierge, Rent Cafe, and Construction Management available as well, Yardi Voyager offers a comprehensive suite of tools that cater to different aspects of the real estate business. Its wide-ranging capabilities are further reflected in the fact that every employee in various organizations uses it on a daily basis. Whether it is managing single-family rental houses or streamlining the leasing process for multifamily properties, Yardi Voyager has become an essential component of successful real estate management and growth.

User-Friendly Interface: Multiple users have praised Yardi Voyager for its intuitive and easy-to-navigate user interface, allowing them to quickly become familiar with the system. The software prioritizes user-friendliness by providing a seamless experience to access different modules and workflows.

Customizable Reporting Options: Numerous reviewers appreciate the wide range of customizable reporting options offered by Yardi Voyager. They specifically mention the strength of the financial reporting capabilities and the ability to tailor reports to meet specific needs. The availability of editable user fields for creating custom reports further highlights the flexibility and adaptability of Yardi Voyager's reporting features.

Seamless Property Management: Many users find it convenient that Yardi Voyager allows them to seamlessly switch between properties, making property management more efficient. Users appreciate the ease of overseeing and managing multiple communities within the system and highlight the smooth process of switching from one property to another. This feature enables quick access to property information, streamlining property management tasks.

Steep Learning Curve: Many users have found Yardi Voyager to have a steep learning curve, requiring significant time and effort to navigate the system effectively.

Difficulty in Finding Features: Some reviewers have expressed frustration with the difficulty of finding specific features and functions within Yardi Voyager. The menus are not standardized, making it challenging for new users to locate desired items.

Lack of Intuitiveness: Several users have mentioned that Yardi Voyager is not intuitive, even for experienced computer users. It can take time and practice to become familiar with the system's interface and processes.

Users have made several recommendations based on their experiences with Yardi. The most common recommendations include:

Using Yardi on a scaled basis to consolidate data and functions onto one platform. Users suggest that Yardi is best suited for larger companies with multiple properties to manage. By implementing Yardi on a larger scale, businesses can benefit from the integration of various functions and data onto a single platform.

Providing adequate time and training for users to overcome the overwhelming nature of the program. Users recommend investing in proper training and resources to help users navigate the complexity of Yardi. This recommendation highlights the importance of offering support and education to ensure users can effectively utilize all the features and functionality of the software.

Spending time in the design phase to set up the system properly upfront. Users suggest taking the time to carefully plan and configure Yardi during the initial setup phase. By doing so, businesses can ensure that the system is customized to meet their specific needs and requirements, which will ultimately lead to a smoother and more efficient operation.

These recommendations reflect the need for strategic implementation, comprehensive training, and thoughtful customization when utilizing Yardi for property management and accounting purposes.

Attribute Ratings


(1-17 of 17)
Companies can't remove reviews or game the system. Here's why
Score 9 out of 10
Vetted Review
Verified User
We use Yardi Voyager to manage our day to day operations at the site level. We manage maintenance, make readies, new move ins, renewals, and move outs through Yardi Voyager. It allows us to maintain lease documents, prospect information, work orders, purchase orders, amenities, rentable items and work orders. It is the backbone to every thing we do on a daily basis.
  • Move in Work flows
  • Move out work flows
  • Purchase order management
  • Ease of creating financials
  • Upon disposition the retrieval of all on line documents by unit instead of tcode.
  • Menus are all over the place and need to be standardized.
  • Ease of finding reports, seems like if you are looking for a recurring pmt report typing recurring payment would get you the result, but instead it is a payment manager analytics report.
Yardi Voyager functions on a day to day basis quite well, but as mentioned before menus need to be standardized and search functions should include the ability to find things using the lingo used in our industry. Generally, though Yardi Voyager is an easy to use product with virtually no down time because of the software.
Score 8 out of 10
Vetted Review
Verified User
Yardi Voyager is our primary ERP system for all aspects of our real estate business, which includes Accounting, Multifamily & Commercial Leasing, Facilities Management, and also Marketing Strategy (in conjunction with Yardi's RentCafe product). Personally, in my role, I use Yardi Voyager for all aspects of the multifamily leasing process - from guest cards to move-in, renewals, and billing - and reporting on leasing activity. I also use Voyager to update property, unit and unit type setup, and pricing. Yardi Voyager is a comprehensive solution without which our business could not function.
  • The out-of-box reports are comprehensive and dynamic, in that you can drill down into specific data columns to see more detail.
  • The setup of properties is simple and intuitive, and not that different from other multifamily software competitors, which helped with the transition.
  • The residential Manager dashboard hosts a great snapshot of the property management performance of a property in real-time. It is easy to locate current occupancy, leasing activity, and maintenance request data.
  • The menu system is confusing for new users, so navigation can be challenging at first. There are many ways to get to the same page, and depending on your current "role," you may or may not have access to the same items.
  • Would be great if the system was more responsive to a keyboard user, rather than requiring clicks on everything to navigate.
  • It is difficult to work with duplicate screens if you want to have two data points up on multiple screens.
Yardi Voyager is well suited for any management company in the multifamily or commercial space and is a worthwhile competitor to other options in the space - MRI Software, Realpage, Resite, etc. For those med-large enterprises that value an intuitive and straightforward accounting and leasing system, and also work with other vendors that need to integrate with their ERP system, this is a great option. There is a large ramp-up time, requiring many company resources, and licensing is quite expensive, so this solution may not be for those companies with a small budget or personnel resources.
Score 7 out of 10
Vetted Review
Verified User
It is used for real estate within our company. It is used by accountants, those that work at the apartment complex (maintenance and office staff), as well as upper-level managers that need and use the reports. The platform is the core of our business and managing real estate without Yardi (or one of their competitors) would be nearly impossible at scale.
  • Reporting is very well done
  • Accounting controls and stability of the system
  • Purchase orders and invoicing
  • Look and feel of the product
  • Cost of customer service and help
  • Confusing layout - sometimes hard to find the feature or section you are looking for.
  • Odd tech requirements for check scanners, running their product in certain browsers, etc.
Yardi Voyager is well suited for an organization with a large portfolio. Being an industry standard, most employees within the industry will be able to use the product right away. Any new employees to the industry will have some issues learning the product as it has a steeper learning curve than some other accounting systems and platforms. You need a large portfolio to support the admin setup and maintenance of the system, as it can be confusing and takes a lot of time.

Being so robust is fantastic if you want a standard look and robust feel to reporting.
September 16, 2020

Solid but inflexible

Score 8 out of 10
Vetted Review
Verified User
It is used in our multi-housing department for all aspects or renting and community member management. It allows for the efficient management of rent collections, delinquency, renewals, personal information,
current vacancy and vacancy projections. It is also helpful in managing prospect data from the i initial call through becoming a resident.
  • Rent collection
  • Lease Management
  • Resident history
  • Ease of data access
  • Ease of adhoc report creation
  • Ease of custom resident email creation
Voyager is well suited when your company has deployed industry standard and has very few customizations. The product is fantastic out of the box in terms of scope or features and functionality. It’s weak in terms of allowing customization and fairly inflexible in allowing direct access to your data so that you can get a raw data dump to pivot in another application.
Maria Clara Daly | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it as a CRM for a multi-site senior living organization spread across multiple states, to handle all our leads, move them through the sales funnel as well as connect and maintain the records once someone has moved in and ideally try to use it to track our marketing efforts as well as sales management/sales efforts.
  • Ability for manager to easily oversee/switch between communities
  • User permission throttling to ensure focused areas of access
  • Diverse custom reporting with several editable user fields available
  • In my experience there's a fairly steep learning curve for a new user to be able to navigate the system
  • While there's diverse functionality, many items seem buried in menus or obscure places, particularly the first time you're trying to find them
  • Getting used to the refresh functionality in some parts of the system can be challenging if you're used to a system that automatically updates when new filters are applied
I think it really depends on what you're looking to get out of the system. In terms of managing, updating, creating, and following prospect records, Yardi Voyager is absolutely fantastic. There are a number of existing API integrations already on the market that can connect into the record, and I commissioned a custom one to be built to work with the website that seems on the whole to work fairly flawlessly, so long as your community codes aren't regularly changing. That said, you definitely need to do strong onboarding with anyone coming into the system, particularly if they have limited former CRM experience. There's a great opportunity to input (and aggregate reports) from multiple facets of the system, but if people are inputting poor data, or missing it entirely, or you haven't formalized an even plan for things like Source and Sub Source then even the best system is likely to end up disappointing you and your stockholders when it comes time to analyze data. But, when used properly I'm impressed with how robust it is.
Score 8 out of 10
Vetted Review
Verified User
Voyager is used by our Property Management and Accounting departments. We use it for rent payments, state and federal compliance and general accounting.
  • State and Federal Compliance
  • Rent Control
  • General accounting
  • User interface could use a face lift
  • Updated web technologies
  • User self service for maintaining profile
Voyager does a good job of keeping us in compliance with various federal and state agencies. It is also strong in rent control, payment processing including checks, direct deposits and credit card transactions.
Score 10 out of 10
Vetted Review
Verified User
We use Yardi Voyager across our organization for AR, AP, and Maintenance. Having a single database for our properties and entities allows us a lot of flexibility in reporting and assigning access to users as it supports single sign-on software. We also gain efficiencies in our payable process by leveraging the PayScan and Procure to Pay module.
  • Yardi Voyager allows us to customize menu sets and provide multiple roles for users.
  • There are several reporting options from novice level to advanced offered.
  • Voyager 7s is a stable platform.
  • Would like to see an Android and iOS app that is specifically geared toward accounting functions.
Yardi Voyager is well suited for advanced accounting functions such as Intercompany for receivables and payables and complex management fee calculations.
March 26, 2020

Love Yardi Voyager!

Score 10 out of 10
Vetted Review
Verified User
The whole organization. We are a property management company. Leasing, Managers, Owner, Regional, Accounting, Business Office all use the Yardi Voyager.
  • Resident information
  • Accounting information
  • Guest card and following prospect pipeline
  • Rent roll
  • Lease changes
  • It's alright the way it is.
Yardi Voyager is well suited for resident calls for work orders and they are easy to track. Rent amounts and charges are easy to find.
Score 8 out of 10
Vetted Review
Verified User
We went through a smaller property management firm using simple Yardi one user site programs, to the full-blown Voyager in which we were able to use it across our whole division interchangeably. This solves our ability to have multiple users working on the account at once when needed.
  • Very strong for facilities management, being able to detail time and cost expenditures and identify problems is huge!
  • Budget and collection reports are easily readable and update from the data quickly and efficiently.
  • Leasing is difficult for users not familiar with the software; needs to be more intuitive.
  • Having to generate reports for renewals through Crystal instead of being able to just view a date range or screen slows down the process.
Well suited for owners or regional mangers who need to check it and have data quick at hand. Small single owned buildings this is not a fit for.
Sondrah Laden | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Our organization uses Yardi Property Management for our on site property operations, as well as, our back end accounting. It is our solution for all property management, including service/facilities management, our CRM and resident records. It allows us to do all functions of property management from entering prospect traffic, to residency tasks, e.g. posting rent, sending letters etc... to move-out. We process our invoices through Yardi and use it for our expense control.
  • Reporting in Yardi is really strong, especially the financial reporting.
  • Yardi also is good at versatility when it comes to finding information - you can locate data in many ways and output in many forms.
  • Yardi is pretty seamless with allowing you to switch from property to property.
  • Yardi PM is not intuitive. Even for savvy computer users, until you get to know it, it is not an easy platform.
  • It freezes fairly often on us.
  • Yardi's solutions and steps for some processes are cumbersome and again, not intuitive, so you have to ask someone with experience for help.
Yardi Property Management is very well suited for companies that want in depth and easy to use financial reporting without needing multiple CPAs. It has solid back-end accounting functionality and the reporting is great. Yardi would not be appropriate for a company whose front line employees are luddites with computers and don't easily pick things up. It is just too hard.
November 15, 2017

Yardi Property Managemnt

Score 9 out of 10
Vetted Review
Verified User
Yardi has been used across the whole organization.
  • You can view information of numerous properties at one dashboard.
  • It is very user friendly, and all reports can be downloaded to well-formatted Excel worksheets.
  • Easy to set up, easy to use and at the same time generates complicated and consolidated reports.
  • Yardi Genesis is not compatible with Yardi p-scan, which is a huge minus.
Cloud based, manager can access Yardi anywhere with all kinds of devices.

From time to time, it is running slow.
Alison Clark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Yardi is used by the account and finance departments. It is mainly used for financial reporting, A/P, A/R, and to track property costs.
  • Compiles A/P and invoices well - can easily review payments and pull prior invoices through many different modules depending on your need.
  • It is user-friendly once you are aware of how to navigate and find each module.
  • Financial reporting is a breeze and can be altered specifically to meet your needs.
  • Navigating can be a little difficult at times. You definitely need training to find what you are looking for, and the many capabilities are buried within the many modules.
  • I wish it were more seamless to import data from Excel rather than keying it all in.
  • It has a few minor technical difficulties when multiple users are working on the same thing and does not warn you that multiple people are accessing the same thing.
It is perfect for development and property management simultaneously. The many different modules and roles that Yardi offers allow for data to be seamlessly translated as the property is developed then leased.
Suzanne Crockett | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
We currently use Yardi Voyager 7s to effectively track revenue and expenses related to our managed properties. We manage approximately 30 properties around central Kentucky. Yardi is utilized as our accounting system, helping us track and report all property-related expenses and revenue on behalf of the property landlords that we service. We also utilize Yardi to track tenant, vendor, and property insurance policy information.
  • Tenant rent payments tracking - system allows us to effectively track rent payments made by tenants. Templates for tenant account statements, tenant ledgers, etc,. are available within Yardi, which makes it very easy to communicate tenant account status upon request.
  • Vendor payment tracking - system easily integrates with our third-party vendor payment system, allowing us to effectively track all vendor payments seamlessly from one system to the other. Vendors are paid in a timely manner and all payment information is stored within Yardi, making the generation of 1099 docs at year-end very easy.
  • Insurance Policy tracking - system easily tracks insurance policy information for vendors, tenants, and properties. Ticker lists are automatically updated and give notice to system administrators that policies are due for renewal.
  • The configuration of correspondence templates is a little cumbersome and Yardi support for establishing templates comes at a steep cost.
  • Yardi updates have caused us several issues in the past - we integrated to a new system recently and had established some customized operations -when an update occurred, we lost all the customized functions and were reset to factory standard. It took about 2 weeks to restore full functionality after the update.
  • The knowledgebase for Yardi clients (Client Central) is vast, but finding documentation on specific tasks is cumbersome. Sometimes it takes reviewing multiple source docs (that are 100s of pages long) before you find exactly what you are looking for.
Yardi Property Management is well-suited for companies managing multiple properties with a broad base of expenses and revenue to account for. I think the size of the company needs to justify the investment in the product. Yardi is not so well-suited to smaller operations, who would be able to function with QuickBooks or some other, less nuanced, system.
Score 8 out of 10
Vetted Review
Verified User
Yardi is used by my company mainly as a way of evaluating clients real estate assets and property management needs. It is used only by our consultancy department and specifically the project management team. It addresses the problems of cash flow analysis, managing property expenses, and evaluating future budgeting needs and accounting line item organization.
  • Yardi Property Management particularly excels at creating a system where it is easy to leave feedback for property managers because the data is available up front.
  • Yardi is also a useful tool at integrating property management across the entire platform. It can be used for asset management as well even for the most nitty gritty details.
  • It is also convenient to edit expenses inputted by the accounting department and managing those expenses forward for future budgeting.
  • Yardi is not particularly user friendly. Each function needs time and practice in order to execute properly, and instructions are not particularly clear sometimes.
  • The licensing can be challenging as it is very restrictive, even with multiple open licenses across a company.
  • Files have a tendency to be corrupted easily.
Yardi is very well suited to evaluating the property management aspect of a real estate asset. It is best used as a tool for budgeting and expense management. One of the most challenging aspects of asset management is being able to budget for property managers correctly. Yardi makes this process much more simple. Yardi, however, is not as useful when it comes to modelling unique real estate assets. There is very little simulation that the program offers.
Ari Strauss | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Yardi is our core accounting and resident management system. Every aspect of our business is recorded and analyzed through Yardi. We also use many of Yardi's ancillary products such as Mobile Maintenance, Concierge, Rent Cafe, and Construction Management. Every employee in the company touches Yardi in some form or fashion every day.
  • Yardi is a great accounting program. Its wide variety of report formats and its ability to support custom reports is very impressive.
  • Yardi is an effective in taking community staff through an easy-to-navigate workflow of lease prospect to occupied resident.
  • Yardi allows a wide array of customization so you can adjust it to the needs of your particular company.
  • Yardi began as a core accounting program and added ancillary products and services along the way in a haphazard manner. Some of these ancillary products do not integrate in a comprehensive or intuitive way.
  • Yardi Concierge is a cumbersome and clumsy product. Yardi could do a better job in coaching hardware integration and product training.
  • Yardi could use a fresh web-based interface with more dashboard analytical tools.
Yardi Voyager, the core accounting and resident management component, is superb. It is well suited to manage all accounting needs including generating reports for investors and auditors alike. Yardi's weakness is the way it integrates with its ancillary products. Each product has been added to the suite as Yardi acquires software properties, and it doesn't always integrate in an efficient comprehensive way. Another result of this phenomenon is that each product has its own dedicated support team, so when you run into a problem, it is hard to navigate to the right source of support.
Aaron Abraham | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Yardi Property Management was used across the entire property management organization of nearly 100 employees. Yardi was able to combine all of our 3500 single family rental houses into a single application that provided resident and maintenance management functionality. We further used the application to process resident payments and issue automatic emails when residents were past due.
  • Maintenance Management is a very strong point of this application. The mobile app and web interface make tracking maintenance requests a breeze
  • The ability to integrate Yardi Property Management with the other modules offered by the company allowed us to have residents in the system from application to approval and move in.
  • Payment processing was a huge help. We were able to process credit card and check payments easily and quickly.
  • The support direct from the company left a lot to be desired. If and when they did get back with you, it was usually unhelpful or too late.
  • All of the various modules can be confusing, and some do not integrate easily with the Yardi core. Even the Property Management module is vast and could require specialized knowledge to implement.
  • Yardi very often performs serve maintenance without notice to their customers. Generally they assume the maintenance will be seamless, but it very often is not.
Yardi Property Management is well suited to all kinds of rental housing situations. With their recent upgrades, the single family rental housing section is becoming far more useful. Up until recently, managing single family houses was challenging as the software expected each physical address to contain multiple residences. This lead to a very messy interface, and some difficulty.
June 20, 2017

We love Yardi

Jennifer Small | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Several of our clients utilize Yardi. Our company must log in each month to upload monthly billings to each project.
  • Easy to navigate
  • Easy to upload
  • Easy to find previous uploads
  • Easy access
  • I have no complaints about the software
It is great for project management during construction.
Return to navigation