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Smartsheet

Smartsheet

Overview

What is Smartsheet?

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

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Recent Reviews

TrustRadius Insights

Highly usable tool: Users find Smartsheet to be a highly usable tool with a considerable amount of functionality and ease of use. Some …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 18 features
  • Scheduling (105)
    8.5
    85%
  • Team Collaboration (116)
    8.3
    83%
  • Task Management (120)
    8.2
    82%
  • Gantt Charts (103)
    8.0
    80%

Reviewer Pros & Cons

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Pricing

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Individual

$14

Cloud
per month

Business

$25

Cloud
Per User / Per Month

Enterprise

Contact Sales

Cloud

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.smartsheet.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

What Is Smartsheet? Everything You Want To Know In Under 10 Mins!

YouTube

Smartsheet Review: Key Features, Pros, And Cons

YouTube

Smartsheet Dynamic View Demo

YouTube

Smartsheet Demo [The Only One You Need]

YouTube

Smartsheet for Project Management - Demo

YouTube
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

7.7
Avg 7.5

Professional Services Automation

Features that support professional services organizations

6.6
Avg 7.4
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Product Details

What is Smartsheet?

Smartsheet is an online project management and collaboration tool from Smartsheet.inc in Bellevue, Washington. The software has a characteristic spreadsheet like interface but contains the full panoply of features expected of project management and collaboration software, such as automated alerts, instantaneous updating and sharing across team members, resource management facilitating budgeting and task allocation, nested tasks organized in a hierarchy, a Gantt chart view, the ready production of exportable reports (e.g. Excel), and integration with email. Across spreadsheets cells can be linked allowing the creation of master spreadsheets that provide ready summaries or automated reports. Smartsheet's capabilities can be expanded with a multitude of apps (e.g. Dropbox, Google Apps) or integrated into combinatory solutions (e.g. with Salesforce) to tailor fit business needs. It supports full mobile access.

Three tiers cover Smartsheet's pricing options. The Basic level provides core features for small groups of individuals, while the Team level is recommended for groups of up to 50 people and supports more user features, allows multiple sheet creators, and has reporting functions. The Enterprise level is a custom fit tier for groups of greater than 50 individuals or companies, and may include dedicated support personnel if desired.

Smartsheet Video

Karyopharm Therapeutic's mission is to bring important drugs to market. Clinical trials involve careful design, documentation, and approvals. The company moves through the process, getting drugs to patients quicker, with Smartsheet.

Smartsheet Competitors

Smartsheet Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Smartsheet is an online project management and collaboration tool. It includes automated alerts, instantaneous updating and sharing across team members, resource management, nested tasks organized in a hierarchy, a Gantt chart view, exportable and automated reports, and integration with email.

Wrike, Asana, and monday.com are common alternatives for Smartsheet.

Reviewers rate Resource Management highest, with a score of 8.8.

The most common users of Smartsheet are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

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Attribute Ratings

Reviews

(1-25 of 141)
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Score 10 out of 10
Vetted Review
Verified User
Smartsheet in our company is used as an alternative to typical Spreadsheets because employees can save a lot of time by using automation to collaborate with other employees. Every department that is using Smartsheet replicates their typical manual processes into automation provided by Smartsheet. To create Automation no coding skills are required, so employees feel empowered to create their own solutions and save a lot of time on repetitive tasks.
  • Document Builder - e.g. all the contracts are generated automatically with data from Smartsheet.
  • Ticketing Systems - using forms we can create tickets that are automatically assigned to preferred people.
  • Request for update - if we need to have updated data in some cells but we do not want to share the entire sheet with someone, we can send a form just to update the data in rows.
  • The community of Smartsheet is amazing if there are any questions or problems the community is eager to help.
  • With the paid license you get access to Smartsheet University.
  • Some of the basic functionalities that were part of the business licenses are moved to enterprise licenses, so in our company we can't use them anymore.
  • Additional features like Pivot Table etc., need to be purchased extra
  • Smartsheet is sometimes bit too pushy to buy new licenses or go to Advanced Model
I am an advanced user of Smartsheet, so I help create solutions for different departments based on their business needs. In general, Smartsheet is considered as Project Management Tool, but this part of Smartsheet is only the tip of the iceberg. What I love about Smartsheet is that whatever requirements from businesses are coming we can fulfil them with basic smartsheet functionality.
Score 2 out of 10
Vetted Review
Verified User
We use Smartsheet to record and report on all of the services provided by our organization. We are grant funded and so we need to report to our granters in very specific ways. Smartsheet allowed us to build a really complex and robust array of functions and reports to fulfill this need. We have 30 people using the software, and everything is text-based entries or attachments.
  • Works great with Zapier
  • Great for small, simple projects
  • Notifications work well
  • This is not a Database
  • Connections to any outside resource are lacking or difficult
  • Organization is restricted
  • Cannot have too many users on at the same time
  • The connections between sheets are a really big hassle
  • Often slow with 200 sheets and ~200K entries
  • Expensive for non-profits
  • Not-Scalable
  • Exporting is limited
Will probably be a waste of money and time, just use Excel. Would not recommend it for what we are using it for, it is the wrong tool for grant reporting or most kinds of reporting. I would recommend it to people wanting to trick people into using Excel over Word documents, or just for keeping company data in one nicely searchable place. Good for really non-tech savvy users who know how to do basic data entry into Excel.
Syed Ghufran Hassan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
The smartsheet is used for creating schedule and sharing with stakeholders. It is basically helping us in keeping track of the project particularly for our large scale projects. We mainly used it for task management and automating the work flow. Since reporting formats are mostly not found in project tracking tools but smartsheet provides this feature which we find it very convenient.
  • Task management
  • Data analysis
  • Workflow automation
  • Project tracking
  • Limited customization
  • Integration limitations
  • Security
Smartsheet potrays as best automation tool in order to streamline the flows while there are security issues as the sensitive information could be leaked from cloud based platform. On the other hand limited customization has also refrain us from using the software to the full capacity because all the needs are not catered by the software.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is used by our Project Management team to manage our project plans for our many clients. Smartsheet's easy-to-use UI will instantly feel familiar to anyone who has used MS Excel or any similar database tools. This interface allows new users to easily dive right in, without relying on tutorials like some of the other leading PM tools in the marketplace that are less intuitive and perhaps even overly-complex. I track project plans down to the task level in Smartsheet, and all of our project budgets are managed within the tool itself, as well.
  • Easy to use and intuitive
  • Sleek, clean user interface
  • Manages user groups, security, and permissions with ease
  • Parent / Child relationships at the 'sub-task' level could be easier to use. Sometimes i have issues 'rolling-up' data / numbers when I get below one level or two of sub-tasks. However it may just be user-error, as I have not had the time to investigate further or reference user manuals or tutorials.
  • Nothing else. Smartsheet works quite well and does not leave much to be desired.
Smartsheets is very well suited for building and managing project plans, no matter how simple or complex they are. Budgets are easily managed and maintained, as are scheduling dates and assigning users 'action items' and permissions, with cell-level security features available out of the box.

Smartsheets is well suited for collaboration. Multiple users, if given admin or editor privileges have the ability to make changes at once, avoiding issues that often can materialize regarding versioning errors typical, as a result of multiple authors or editors.

For project managers, smartsheets has multiple 'views' available, which can come in handy depending on your specific purpose. For those interested in seeing all of the details, the standard view is a table/spreadsheet type of view. For a more agile approach, or a simplified user view, their 'task-list' type view can help to easily view in a card-type of format and classify those tasks that have been 'completed' versus 'in-progress' , 'in qa' or other relevant category / classification. Other views include the Gannt chart view, which is helpful for seeing things in a calendar-like view, helpful in showcasing things like dependencies.

Ehud Lehavi | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
We use Smartsheet in multiple applications:
  • Task tracker including input from online forms.
  • Project management planner and dashboard.
  • Intuitive dashboard system support builder.
  • Team Collaboration Tools - permission based.
  • Data security.
  • Customer support and service
  • Limited functionality
  • visibility and user experience
Overall it's a decent app. We found quite a bit of an issue trying to use their gaant template when it comes to functionality and what this tool can and can't do. Some aspects of this tool are limited (even to the more advanced accounts). Their support agents were not able to help us when it came to templates.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Currently being used sporadically in place of MS Project. Especially useful for team members not familiar with building a project plan but need to organize and assign task to multiple team members. Our Organization is currently in the process of maturing and while we don’t have the technical skills to develop thorough plans we are moving in that direction and Smartsheet is really intuitive and helpful in that way.
  • Adding task and dependencies
  • Collaborating with other team members
  • Publishing results
  • Incorporating other work plans
  • Having more prompts for the user
  • Maybe a I integration that picks up the type of work plan that has been developed and offers recommendations
  • The free user profile is limited understandably but it sucks
When working virtually it’s really helpful to be able to edit a workbook at the same time with other users. It’s also really helpful to be able to set up multiple sheets for individuals to manage and check in on those sheets with a Imports without having to send a document back-and-forth
Angelo Liriano Cepeda | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Directly, as an Account Manager, I use Smartsheet directly to manage my daily sales operations. I built a dashboard to have important insights about my opportunities, closed deals, products proposed, billing KPIs etc. Also external marketing partners are using it as an input form tool to gather information from customers assisting to events and webinars. It gives visibility of many important insights about our day-to-day in sales/marketing.
  • Allows user to create custom and powerful Dashboards
  • Allows integrations and to get data from Databases, other SaaS such as Salesforce, etc.
  • Allows to create custom reports, publish them on the web easily and filter content availble depending on the user looking at the resource.
  • Allows comments, file attachments, proofing, reminders and automations all in the same interface.
  • Charts, Cards and Dashboard components could be more customizable in the visual aspect. Compared to Power BI features, Smartsheet Dashboards do not look exciting. We need more colors, more charts, possibility to put animated images on background, etc.
  • Could have a more friendly interface or module to manage uploaded files in folders instead of row/file attachments.
  • Dashboards could have filters that dynamically change all data available on cards as Power BI already does.
Is well suited for organizations looking to improve processes, build workflows, handle input information via forms and show data through dashboards. Is less appropiate for organizations looking for a Project Management Tool using Agile; it has board features but maybe not the best practices in term of sprints, issue types, versioning integration, deployment insights, etc.
Abigail Selebe | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We primarily turned to Smartsheet as a way to manage our projects using a familiar interface to Microsoft Excel. A number of users in the organization were proficient with Excel and we wanted a tool that would allow us to be able to have some familiarity of Microsoft Excel but also gave us the flexibility to customize it to our liking. We were able to tackle the early learning curve with this approach and achieved a good adoption rate across the staff whom the tool was deployed to.
  • Its hard to overstate the value of familiarity. Being able to use a tool that has some familiarity takes away the time needed to train and orient employees on a new tool and allows an organization to hit the ground running.
  • Smartsheet covers most of the basics of a project management tool, the usual tasks, milestones and project viewing options.
  • For data viewing, you get multiple data viewing options including a calendar view (good for marketing teams and those who work around scheduling), Kanban, Gaant etc
  • Smartsheet can feel like a clone of Microsoft Office especially with 365 being a valuable option for most businesses, in this regard it is hard to justify the separate cost for it.
  • Zapier is available for outside integration but you have to pay to use it, it would be good if some integrations were built into Smartsheet itself.
For teams and users who are very familiar with Excel and its mode of operation, Smartsheet will feel like a walkover. If you have a number of users who use Excel or Google Sheets for their personal project management then you will find this tool to be very useful and somewhat familiar.

Teams that may be used to other project management suites or styles would find Smartsheet a bit challenging to adapt to, as formulas and formatting can be challenging to adapt to.

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is a software as a service (SaaS) platform for collaboration and project management. It is used to assign tasks, track project progress, manage calendars, share documents, and manage other work, using a tabular user interface, similar to Microsoft Excel. We use it to manage web builds, app builds, content and social projects.
  • Collaborative
  • Organized
  • Intuitive
  • It's a little bulky/clunky
  • It's capabilities aren't very robust
  • Larger organizations may find it's functionalities a little too simple.
The Smartsheet platform is extremely similar to Microsoft Excel, so if you are familiar with Excel, you will pick Smartsheet up quickly. Even if you aren't Smartsheet has a relatively simple user interface, meaning just about anyone can learn it. One thing to note is that the interface is that some may consider the interface so simple that they feel the need to look for more robust platforms. If you have a small to medium project that needs to be manages in a central hub, Smartsheet would be a great fit. If you have a very large project, I might consider looking into more advanced platforms.
David Chamberlain | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet has been fundamental to achieve a group task of project management. Without a doubt, I have been able to obtain a great formality in the simple processes; it has given a systematic projection so that all the departments use it to control the procedures of the tasks. Importantly, it specializes in recording spreadsheets, integrating formulas, which allows utility control for people familiar with the primary information of improving spreadsheets.
  • It is incredible and beneficial to contribute a great success in the performance of tasks.
  • It has given a precise changed meaning to optimize the projects.
  • It is fantastic to manage and control the content of activities in a simple way.
  • The support has given me the strength to achieve a great job.
  • It should be more fluid in terms of interface; every time I move from one activity to another, slowness is noticed.
I recommend Smartsheet; it has given an excellent performance to encourage the ordering of tasks; I like it very much because the learning curve is straightforward, you will be able to use it properly.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is used as a Project Management tool to track the implementation projects in real time. Our employees are able to stay up to date with project timelines while easily sharing the status of a project with our clients. The majority of our company are daily users of Smartsheet which saves time on project task communication.
  • Collaboration between the project team and clients.
  • Ease of use.
  • Overall project tracking ability and customization.
  • Smartsheet support is responsive and provides quick solutions to any business case issues.
  • Administration of users, security settings and all documents (only on the Teams license).
  • Lack of reports into user activity (might only be a Teams License issue).
  • Issues connecting to legacy software through API or other methods.
If you're using Smartsheet as a replacement to Microsoft Project and then Smartsheet is a no brainer. It works great as a tool for Project Managers to effectively manage their team and keep projects on track. If you're in need of reporting and overall dashboards to keep track of more than one project you'll have to upgrade to the much more expense Business License. Wish they were more supportive of their legacy 'Teams' license.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We presently use it for small dataset where constant updates are needed. The form tool helps in establishing correct format for every entry and automation triggers help in approving the submission or reminding people to update some information at a certain period of time.

We use it to integrate it with Power BI to have live dashboard basis information input by users for live tracking.
  • Can connect with multiple software.
  • Forms and the Automation workflows which can be integrated with other Microsoft services.
  • Can be connected directly to Power BI.
  • It gives the user the ability to create formulae.
  • SSO level Enterprise security.
  • One can easily import an Excel to start with Smartsheet and export as well.
  • Inter-connectivity between different smart sheets.
  • A lot of In-built templates are already there for users help.
  • One can create separate Workspaces and provide access to different people.
  • A nice collaboration tool with controlled access.
  • One can easily check that the row count is significantly less than Excel hence data with significantly less number of observations can be created.
  • If you have created a workspace, you can't give individual access without providing access to the entire workspace. For e.g., I have two files in my workspace, and I want user ABC to have access to the first file and user XYZ to have access to the second file. I can't do that.
  • You cannot attach any item in an automated workflow. The observations go as a table in the body of the email.
  • Real time Multi-user edit is a pain for all collaboration tools and Smartsheet is no exception.

I generally use Smartsheet where I need to work with less data. Generally, for documenting projects or maintaining process trackers. This tool serves really good if you have to remind other teams to input the data at a particular time of the month/week/fortnight or any other frequency. One can create a requisition form so no one has to rely upon Outlook where one can never audit old items. It is more transparent, and the entire world knows what the team is working on.

I used it for some projects, too, because it has Gantt template. Also, managing the team's leaves is a piece of cake with the help of Smartsheet.

I would say, wherever you have to collaborate, and the data is less, you can use it.

Duane Thompson | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is being used to manage all types of company collaborations under one single platform. Teams have an easy way of managing tasks and sharing of files through its simple interface.
The solution solves project management needs and provides teams with an unique approach to project management and workflow automation.
  • Visualizing tasks in Gantt chart
  • The calendar mode that shows the progress of activities
  • Notification center
  • Tasks and resources management
  • Requires time to adapt
  • No free version
  • Requires strong internet connection since it's cloud based
Smartsheet is feature-rich and serves a variety of industries from small businesses to enterprises and it's made to handle project management, sales tracking and crowdsourcing. The spreadsheet appearance is robust and highly customizable with the ability to handle various programs, collaborative projects and business operations changing the way teams collaborate on projects.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet was used by our human resource and talent acquisition team to track projects within the department. We had experimented with project management options, including spreadsheets, but none filled the bill. The head of the department reviewed and tested a number of possible solutions and landed on Smartsheet as the best option.
  • Updates in real time.
  • Allows multiple users.
  • It's a little "clunky" when you first start out.
  • The free version soon can soon rendered "obsolete" but that could be viewed as a positive.
If you are just starting out with project management and need something beyond spreadsheets, Smartsheet is a great option as it is very intuitive. Users will quickly see that this is a project management software platform and not something that has been modified to be a project management tool. It's especially good with teams.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is being utilized across the organization by using it as a request queue for anyone in the company for website and marketing automation needs. We currently have two different request system processes going for website needs and updates and then a separate request queue for marketing automation needs. For both request queues we have individuals fill out a form detailing their request and then submit it and it allows for the proper team members to pick up the request and work on the task.
  • There is an area to upload documents
  • You are able to tag others in a thread to keep track of conversations in a request
  • You are able to customize fields easily
  • Not automatically saving
  • Not being able to tag people who have submitted the request if they don't have an account with smartsheets
Specifically for our companies use case it has been incredibly helpful to manage projects and tasks as a project queue. With the ability to have a form where the requester can fill out all of their specific needs, upload documents if needed, and then submit it. Then our team is able to assign themselves or others to a task, we can monitor the progress, reply to the requester if need more clarification, and then mark the project as complete.
Daniel Willmer | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It is currently used to track customer onboarding projects and other major internal projects for the Customer Success team. It is integrated with Klipfolio to provide a dashboard view of the projects and their completion status. Ownership is typically maintained with each account manager, but there is some shared ownership of the tasks managed through Smartsheet.
  • Ownership
  • Summarization of data
  • Multiple project views
  • Data entry
  • Custom project creation
  • Reporting
Smartsheet handles most projects very well. If you get into a number of subprojects it can get a little tougher to configure everything, but it still handles the display well. Smartsheet does have a learning curve that is built upon many Excel skills, but the user interface for changing the milestones and project sections could be a little more intuitive.
June 02, 2021

Smartsheet Rocks!!

Brad Estes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet is being used by our Operations team's Project Managers to provide a collaborative, transparent plan that both the customer and vendor can execute. Smartsheet solves the gap in communication which is one of the primary reasons projects fail.
  • Ease of Use
  • Very Intuitive
  • Cost Effective
  • More equation based logic opportunities
  • Text notifications when sheet is updated
Very well suited in the Healthcare environment. Many times healthcare has 'lock downs' on computers and networks due to HIPAA concerns. Therefore, other solutions such as Google Sheets and even Excel isn't an approved solution. I have never run into an issue with our customers using and viewing Smartsheet.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Smartsheet in our organization has been of great benefit in helping us manage our project workload. We have gained more control with Smartsheet saving us time and efforts to ensure nothing is omitted when team members are working to meet the tight deadlines. Speed is always great, but accuracy is everything. Additionally, it has given us a single source of data where we can access and share information across the whole of the organization and with clients. Smartsheet has helped us communicate better and fast but with the accuracy of data in place.
  • The easy to use dashboard has enabled us get comprehensive view of projects across the entire business.
  • It has streamlined internal communication with ease of sharing information across different teams.
  • Smartsheet automates our workflows, enhances collaboration and ensures there are no data silos.
  • I like that it saves time for us and ensures we spend less time switching between apps.
  • Patience is needed to learn all the tools .More time is required to learn all the features and therefore the learning curve is steep.
Smartsheet is perfect tool for companies with large number of projects and requires to standardize its unique processes, have control on accountability, and leverage data in order to plan for the future. It is a rich feature project manager tool that could be of use in organizing and overseeing projects.
Ben Pincus | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is a fantastic tool that helps with the work and supervision of ongoing projects and tasks within our organization. It has excellent capabilities to foster collaboration between team members; we all know what we should do and how we should do it. Smartsheet has been instrumental in keeping us productive and ensuring the success of our projects.
  • Smartsheet provides a dynamic and intelligent way to manage work teams, tasks, and projects effectively.
  • Its interface makes all the difference and helps us keep all our project and task information organized while moving forward.
  • It has helped us carry out organized management and track the progress of all our projects in each of its stages.
  • It isn't straightforward to export project information in standard formats.
  • It should have more search parameters in the projects.
It is an outstanding resource for managing and supervising tasks and projects, especially when they are team-based. It is easy to use and has incredible capabilities that encourage collaboration between colleagues and organized work on projects; it is well worth it.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is used by the entire PMO department (~150 employees) for project planning, timelining, resourcing, etc.
  • Gantt view.
  • Predecessors.
  • Share functionality.
  • Changes in the cloud available to all users.
  • Currently not plugged in to any other software/programs we use in the PMO.
  • Folder structure is confusing.
It's great for timelining, and sharing timelines amongst team members.

It doesn't solve all resourcing needs, so those are solved for in other programs/software.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We previously used Smartsheet in our department for the purpose of tracking various security audits. I am aware of other teams still using it, we switched to Teamwork about 8 months ago. Smartsheet allowed our team to track different members progress on their routine security audits and also to store and share summary data files.
  • Spreadsheets.
  • Charts and visualizations.
  • Fast and reliable service.
  • Limited template format.
  • Takes somewhat longer to learn how to use.
  • Limited messaging functionality.
Smartsheet is great for any project or task management that you need to perform that can be best structured with a spreadsheet style template. It also allows you to create a diverse array of visualizations based on members progress in various tasks. It does not have as much functionality with group chat or communication and interface with email or other messaging platforms.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Smartsheets are used to help manage product launches. Since so many teams across the organization are involved in the full product launch process, Smartsheets helps us keep an organized list and status on each item. It keeps us on task, and on time.
  • Easy collaboration & note sharing.
  • Work on tasks remotely.
  • Switch between views: List, calendar, gantt chart, etc.
  • Not very user friendly.
  • Limited activity log.
  • Pricey compared to other tools.
If you're looking for a super-powerful spreadsheet, this is for you. There is not a steep learning curve if you are familiar with spreadsheets. However, if you want something that has a better activity log, it is more user-friendly and agile, you're better off trying a more in-depth project management tool.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We use Smartsheet primarily for creating full project schedules and Gantt charts. We also create project status summaries, key milestone summaries and are looking into the full project management capabilities of it. It is being used for a particular client only at this time but may be useful in broader applications across our studio, and even our company. So far, Smartsheet has been very useful at communicating the full project schedule and breaking down the process into smaller steps, and identifying not only the critical path for the projects but also the interrelationship between tasks. This capability allows us to get on the same page as our client while also maintaining accountability on our end to hit our milestones.
  • Easily creates table schedules with preset column types for different types of information.
  • Generates a Gantt chart from tables with little complication.
  • Exports a clean looking PDF for client presentation and deliverable.
  • Allows filtering of information for easy focusing on certain parameters.
  • Formatting of reports to show Gantts is limited
  • Editing of tables and joining of cells to present data is not always possible.
  • Buttons/options on top, right, left, in pop ups is not always intuitive or user friendly.
Smartsheet is great for: Project schedule management such as creating Gantts with a breakdown of tasks, understanding processes with many steps complexities and interdependencies and creating simple reports

Smartsheet may not be the best suited if you: want similar control and advanced capabilities such as Excel offers, want ultimate control over editing reports and output of information, all users to be licensed, and full ability to create sheets from nothing.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It is being used across the digital side of our business. Campaign projects are using ClickUp. They both have their strengths and weaknesses. I appreciate Smartsheet because of the similarity to Project or Excel, and that makes its usability and transition to the tool much simpler.
  • gantt view
  • Predecessors/dependencies
  • UI, while intuitive for Excel users, is a little clunky.
  • Hard to just share a link without joining people.
Smarsheet is great for projects that are more waterfall—projects with dependencies that have to happen in a particular order.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Smartsheet to create schedules for various construction projects. We create both detailed construction activity schedules as well as more high-level milestone schedules. We also create hot-lists, to-do lists, AR logs, clash management logs, and a variety of other logs/lists/projects that we can easily access online and link together.
  • Ease of use
  • Link different schedules back to a master schedule
  • Easy to share with others for access
  • Collaboration
  • Add more of the features that Primavera/Microsoft Project has - more logic/complex logic for complex projects
  • Resource loading
  • Customize the dates that a schedule classifies as working days. There are only 2 options currently - weekends or select dates, but you cant do both
  • Customize the look of the bar chart - add wording, colors, etc
In the construction industry: Great for straightforward, more simple projects. Great for smaller projects. Great way of allowing multiple users to edit schedules and easy to share. Very similar to Microsoft project but does not have all the features to produce more complex projects. Not good for large, complex projects that you need more complex logic for. Cant edit dates/calendar/bar chart like I would like to.
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