Jotform Review
Application for a Doggy Daycare. It's one of my web design agency's clients. It's enabled them to modernize their application process. …
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What is Jotform?
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data…
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Popular Features
- Data export (118)8.888%
- Multiple question types (120)8.686%
- Custom logo/branding (122)8.282%
- Themes (117)7.878%
Reviewer Pros & Cons
Pricing
Free
$0.00
Cloud
Bronze
$34.00
Cloud
Monthly
Silver
$39.00
Cloud
Monthly
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.jotform.com/enterprise/pric…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Welcome to Jotform
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Jotform Enterprise Demo
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Jotform?
Jotform Enterprise is a digital workspace productivity tool that provides a platform for organizations. The aim of Jotform Enterprise is to give companies an easy-to-navigate tool that makes reaching out to customers, collaborating with coworkers, and collecting e-signatures and data a more seamless process. Jotform Enterprise strives to enable companies to make data-driven decisions without compromising when it comes to quality and security.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.
It doesn’t matter what type of industry; Jotform Enterprise can automate form responses, enhanced team camaraderie and collaboration. Its forms, apps, and e-signature documents are a solution for healthcare providers, business services, educational institutions, nonprofits, government agencies, and field service management companies alike.
Beyond tools like Jotform Apps, Jotform Sign, Jotform Approvals, and others, Enterprise boasts features like encrypted forms, advanced security compliances, Single Sign-On (SSO), white labeling, multiple user access, report generation, and data analysis. Jotform Enterprise users will also have access to a dedicated support team to provide assistance and answers to any questions they may have.
Jotform Features
Survey Format & Appearance Features
- Supported: Online surveys
- Supported: Paper surveys
- Supported: Phone surveys
- Supported: Survey templates
- Supported: Survey library
- Supported: Themes
- Supported: Custom logo/branding
- Supported: Single page survey
- Supported: Progression bar
- Supported: Responsive design
Survey Content Features
- Supported: Multimedia content
- Supported: Drag-and-drop editor
- Supported: Changes to live survey
- Supported: Question bank
- Supported: Question design help
- Supported: Multiple question types
- Supported: Matrix questions
- Supported: Translation/multi-lingual
Survey Logic Features
- Supported: Survey logic flexibility
- Supported: Response requirement/validation
- Supported: Skip logic
- Supported: Conditional questions
- Supported: Question branching
- Supported: Piping logic
- Supported: Randomization
Survey Reporting & Analytics Features
- Supported: Response tracking
- Supported: Data export
- Supported: Real-time results
- Supported: Standard reports
- Supported: Custom reports
- Supported: Visualizations
- Supported: Analytics
Survey Integrations Features
- Supported: CRM Integration
- Supported: Social media integration
- Supported: E-commerce integration
- Supported: Testimonials widget
Survey Automation Features
- Supported: Notifications and alerts
- Supported: Calendar/scheduling
- Supported: Follow-up emails
Survey Distribution Features
- Supported: In-tool invites
- Supported: Email distribution
- Supported: Cross-channel distribution
- Supported: Custom survey URLs
- Supported: Embeddable surveys
- Supported: Site intercept surveys
- Supported: 360 Degree feedback
- Supported: Anonymous responses
- Supported: Vendor-offered crowdsourcing
- Supported: Unlimited questions per survey
- Supported: Unlimited responses per survey
- Supported: Respondent restrictions
Survey Administration & Security Features
- Supported: Multiple users
- Supported: Access controls
- Supported: Compliance
Jotform Screenshots
Jotform Integrations
Jotform Competitors
Jotform Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
Frequently Asked Questions
Reviewers rate Data export highest, with a score of 8.8.
The most common users of Jotform are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(283)Attribute Ratings
Reviews
(1-25 of 150)Companies can't remove reviews or game the system. Here's why
July 22, 2024
Jotform Review
Score 8 out of 10
Vetted Review
Verified User
Application for a Doggy Daycare. It's one of my web design agency's clients. It's enabled them to modernize their application process. Previously, they asked their applicants to download PDFs, which is not ideal.
- Answer survey questions
- Provide notifcations when an application is completed
- Store submitted applications
- The whole drag and drop thing is time consuming
- The fields don't populate in the right places
- I have to upload a new pdf anytime edits need to be made
July 09, 2024
Great product
Jotform is used in by business for clients to complete a site visit request form. We remove honeybees from buildings and re-home them. I needed to be able to create a submission form where customers could upload photos- my website forum could not handle the uploading capacity. Furter, Jotform allowed me to provide a response email so that customers get to hear from me immediately with a pre-written form email.
- Easy to create the form
- Easy to link the form to my website (have nearly zero tech knowledge)
- Allowed my customers the ability to upload photos/video which is critical
- Allowed me the ability to create a form response to the customer immediately
- I was unaware in the beginning that I had the ability and should go and delete unused forms to help save space.
July 05, 2024
[...] A Committed User
I use Jotform for ALL the forms and leadmagnets I have. I am able to retrieve client, guests, and prospects using Jotform. It is an easy way to keep records and to be able to download captured info to add to my email list. I have been using Jotform now for several years and I LOVE it!
- Schedule guest for my video/podcast show providing a way to keep track of guest and their information.
- Lead Magnets and the ability to capture contact information
- Products like books and workbooks for easy access and follow up.
- Scheduling clients for coaching sessions
- Contracts and proposals
- Easier way to schedule there have been times the calendar would not permit scheduling when the dates are available
June 27, 2024
User friendly indeed
Score 10 out of 10
Vetted Review
Verified User
As a owner of a small cleaning service , this has been a true life saver for me and my work. It easy to understand and use. I personally use it for my booking request. I have used a few other providers but I keep coming back to Jotform because of everything being so user friendly . Thank you for all that you do and continue to do Jotform.
- Being User Friendly
- Easy to comprehend
- Great features
- Love the integrations
- Changing the photo on the forms
June 24, 2024
Enjoying Jotform So Far
Score 9 out of 10
Vetted Review
Verified User
We are new to Jotform and so far are using it to create and manage our online student enrolment forms. We were after a solution where parents could provide information about themselves and their child while being able to provide their signature. Other solutions such as DocuSign didn't fit our needs. Jotform has exceeded our expectations as we use the Google Calendar and Google Sheets integrations to automate data transfer. It embeds really well onto our website.
- Embeds well onto websites
- Well designed and stylish
- Solid integrations across other well known platforms
- The Google Sheets integration isn't that flexible. It just dumps the data. Would be good to be able to specify where.
- Similarly, the Google Drive integration isn't too customisable. I can't dump the submission PDF's into a specific folder etc.
- The Google Calendar integration is ok but would be great to be able to create reminders instead of events
June 20, 2024
Highly recommend Jotform!
Score 10 out of 10
Vetted Review
Verified User
We use Jotform to complete daily heavy equipment inspections, safety paperwork, and equipment operator qualification forms. We had issues with ensuring equipment maintenance was being done when damage was observed by operators on owned equipment. We are able now to better track qualifications, maintenance, and repairs. Jotform allows us to have a signed document trail and email notifications. It is extremely valuable tool and I highly recommend it.
- Email notificationes
- Signature verification
- Easy to use form creations
- Easy automated approval creation
- Adding 1-5 users vs. full business package
- Signature form submission restrictions could be a little larger
June 10, 2024
Jotform is Great
Score 9 out of 10
Vetted Review
Verified User
We set out to find a customer satisfaction survey solution for our ticketing system and were pleasantly surprised by what Jotform has to offer. What we find really useful is the ability to pass information such as the ticket number to a hidden field on the form, which allows us to better track survey submissions. We also like that data can be pulled through an API, and we plan on using this for advanced reporting.
- Information can be sent to any field using a URL.
- Data can be accessed via an API.
- Tables can be shared with other Jotform accounts.
- Certain columns are automatically colour-coded on tables, and to my knowledge, it is not possible to modify those colours.
- A view or page that shows recent submissions and is optimised for a wallboard in an office would be nice to have.
May 30, 2024
A++
Score 10 out of 10
Vetted Review
Verified User
I joined an organization that relied on paper applications. Recognizing the shift toward an online world, I introduced Jotform as a solution. Our experience with Jotform has been flawless; we’ve encountered no issues, and the setup was straightforward. I highly recommend this app!
- Easy set up of forms
- Variety of templets is great!
- Cost is affordable
- Keep doing what you are doing!
May 27, 2024
best for forms and App creation
Score 10 out of 10
Vetted Review
Verified User
Jotform allows us to have everything we need for our events in one place. We can do registrations, emergency contacts, allergies, to check in, venue map, schedule, and a place where guests can upload pictures they take. As a small nonprofit this would not be possible any other way. I tried! I have been wishing for an app and Jotform provides that.
- Form management
- App creation
- document signing
- more app widgets
- a 'happening now' option would be amazing
May 20, 2024
Jotform review
Score 9 out of 10
Vetted Review
Verified User
Jotform has helped us manage our NCR (Non-Conformance Report) documentation and quality inspections forms in an easy, fast, and reliable cloud data base that facilitate the access for everyone in the company to have more transparency and better responsiveness to issues that could slow down our production line. All forms are sent directly to the decision makers, saving time, and increasing our productivity.
- User friendly
- Direct emails
- Easy to manage
- Data base organization
- Accessibility through phone
- Email pictures not being sized correctly
Score 10 out of 10
Vetted Review
Verified User
I recently started using Jotform and got away from survey monkey mostly for the many features Jotform offers. We use it mostly for surveys in the community and it is by far the easiest to create, the best for collecting data and the best feature is the free option, but even if you have to upgrade to a price plan, they are so cheap its well worth it.
- Easy to Create forms/ surveys
- Best free and price plans are cheap
- Love the QR code option it provides
- Adding images or logos to your forms
- Explaining what the add-on options are before adding them on form
- Nothing else really comes to mind that needs changed
April 18, 2024
Jotform - Awesome Form Builder
Score 10 out of 10
Vetted Review
Verified User
I'm running a short-term rental business and Jotform has helped me to make several Forms that help guests easily request and get the services they need, in just a couple of clicks. Jotform forms have so many options, so even the most demanding can find what they need. This has been so useful and saved me a lot of time. More people should be informed of such a useful app :)
- Every form has plenty of widgets for various use
- Implementing a widget is one click away
- Easy modification of widget's elements
- Two-way linking of widgets with an online spreadsheet or an online database
April 18, 2024
Jotform Review
Score 10 out of 10
Vetted Review
Verified User
I use Jotform in my business to sign membership agreements. They make it so easy and if I do not know how to get something done you simply send them a chat which is available 24 hrs and they get right back with you. I will continue to use Jotform for my business as they are also able to store all your forms in one location. So happy to have found this company as it fulfilled all my business needs and very reliable.
- They answer all my questions
- If there is ever an issue such as running out of signed documents they let you know in advance
- Very easy to navigate
- PDF editor, etc.
- Integrating Jotform into my website was perfect
- Would be good to call someone instead of chat to help navigate
- Should make it clearer where to find your form/template
April 16, 2024
Wow - Where Have You Been Jotform!
Score 10 out of 10
Vetted Review
Verified User
I run a summer basketball camp and I am using Jotform for my online registration system for the campers.
- Very easy to understand
- The layout is very easy to navigate
- Free version loaded with plenty of useful options
- I'm using their embed process and their color editor allows me to create a registration form that matches the look and feel of my website.
- I might have missed it, but I didn't see a spellcheck. Could have been there, but missed it. If it is there, then they need to make it's availability clearer.
April 11, 2024
App design without coding
Score 10 out of 10
Vetted Review
Verified User
Jotform serves as an all-in-one platform for promoting your business, scheduling appointments, selling products/services, sharing content, and exploring numerous other options and widgets. I strongly endorse Jotform for its versatility and effectiveness.
- Setting up a store selling my services
- Booking appointments
- Rating my business
- Creating an easy to set up App with no need for coding
- The testing portion does not allow me to see where I can improve
March 31, 2024
Jotform is such a great discovery!
Jotform is very useful and versatile both for personal and business use. I have yet to discover it’s full potential but so far as using it for personal and household use to track expenses is very helpful, especially when linked to a third-party app. The app builder is also helpful for each users to be on the go to jot each form we need to record. Plus the customizations are amazing
- Versatility in use
- Vast customization features
- Developing forms for a friendly and interactive user experience
- Customization on the uploaded logo
- Source/link for dropdown options from third-party source (i.e google sheet)
- More Number formats in basic number element
March 31, 2024
I continue to come back to Jotform!
Score 10 out of 10
Vetted Review
Verified User
I have used a few different form services to do color matches for my small business but always come back to Jotform.
- Gathers contact information easily
- Allows the submitter to upload a photo
- Easy to use interface for me and the person using my form.
- You do need to pay for the service once you have quite a few submissions.
March 27, 2024
In my opinion use fillout.com instead.
We used Jotform for intake forms for new users, e-signatures for legal compliance, and forms for internal process management. Jotform was the primary touchpoint for all our essential data—its scope of use was throughout our business. Jotform addressed the problem of manually requesting and uploading critical business data.
- n/a
- n/a
- n/a
- In my opinion customer service is abysmal.
- I feel the core technology is unreliable.
- Form building is unintuitive and complex
March 26, 2024
It's great
Score 8 out of 10
Vetted Review
Verified User
We really need to have PDF's that clients can access and fill out for us to review. Everyting that Jotform provides is fantastic and fulfills our needs.
- Public Online Form Submission
- PDF Conversion
- Mobile Forms that are easy & accessible
- Notifications and Digital submissions of these forms.
- Jotform Formulas are difficult. Consider having similar syntax & prompts, such as how Excel handles function & same syntax
- Create a document portal that directly links an online form to Dropbox/Drive/Cloud Storage & does not store information inside of Jotform
- Better handling of calendar functions. Allow for more customization.
March 25, 2024
Jotform user
Score 8 out of 10
Vetted Review
Verified User
We use Jotform for submitting sample request from our sales representatives to our research and development labs. Jotform created a space for sales reps to have one form with multiple options for the multiple systems that we make. It also created a space to save the requests and send the filled out form to the required people automatically while the sales rep only had to submit one thing.
- Saving every submitted form in an inbox
- easy form creation
- allowing to send the same form to multiple people.
- being able to add on submissions without going to the next plan
- informing users of glitches
- notice of when submissions aren't being sent
Score 10 out of 10
Vetted Review
Verified User
I have a health & wellness business. Knowledge is power and it's easy to be a problem solver for my clients when I understand their health concerns. I LOVE using Jotform as a nutritional health assessment to learn about the supplements my clients are currently taking so I can offer one of our guaranteed solutions for them. I also use it for a career assessment to learn about some of the people I consult when considering a career change from the pharmaceutical industry to helping doctors with their patients. The more I use it the more I understand the multiple applications for this amazing technology!
- Gathers information on my clients
- Gathers and organizes information on my prospects
- Enables my Team to use the form I create as a Template so they don't have to re-create it which saves them valuable time.
- Educates clients about the benefit of supplementation
- Educates my prospects
- Enabling images to be wider so they are more visually appealing on the phone
March 15, 2024
Excellent tool for NGOs
In our Foundation we use Jotform for selecting
participants for trainings we organise. Also, through the tool we gather their
educational needs regarding those trainings.
We truly recommend Jotform for nonprofit
organisations. It is super useful, user-friendly and you do not need to be very
tech-savvy to create beautiful forms, which is a great advantage of the
tool!
- online forms
- user-friendly
- simple
- more submissions per month in free version
- better nonprofit offer (in our case the reduced price is still high)
- more templates
March 05, 2024
1st time user loving this product so far
Score 10 out of 10
Vetted Review
Verified User
We use Jotform each day for our small retail store. We have customers who trust in us to do repairs and their RC trucks and we use Jotform to log them in. We also do offsite events and we use the forms for people to sign up for the event. We also use it for raffle drawings. We are still learning all of the options that Jotform has to offer but at this rate we may be using their forms for just about everything in our business. It make life so much easier to tracking and reporting
- raffle drawings
- tracking signups
- basic forms for day to day business
- the only issue we have had is the amount of time it takes to learn all of the benifts
February 27, 2024
LifeSaver!
Score 9 out of 10
Vetted Review
Verified User
Primarily, we utilize Jotform for volunteer sign-ups, allowing individuals interested in contributing their time and efforts to easily register and express their willingness to be a part of our community. Additionally, we also use it in managing shelter visit requests. Prospective visitors can submit their requests through customized forms, providing us with essential information such as preferred dates, the purpose of their visit, and any specific areas of interest they would like to explore within our shelter. Lastly, we utilize Jotform for screening potential adopters, collecting essential details about their living situation, experience with pets, and their motivations for adopting.
- Ease of Use - Drag and Drop Feature
- Unique Scheduling Features
- More limits form submission
- Removing the Form Views Limit
- Additional Storage
- Lower Price or discount for nonprofits
February 27, 2024
Great Options for Small Businesses
We needed a way for our customers to sign a consent and release of liability waiver online. The form needed to encompass everything we needed to convey and be fast and easy to sign. It needed to be accessible by mobile and PC and not require an account or sign-in. I reviewed and trialed at least five different platforms before settling into Jotform. When I had 4 of my customers take it for a test drive, they loved it, and all stated it was fast and easy. I could even quickly duplicate my form and easily translate it for our Spanish-speaking customers. I am now looking into the sales and inventory app options and am excited to use Jotform to help us be organized and, most importantly, professional.
- Multi-lingual
- Mobile-friendly
- Many templates to choose from
- Easy to share with colleagues
- API to integrate into our website
- Live chat for quick questions