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MyCase

MyCase

Overview

What is MyCase?

MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The…

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Recent Reviews

TrustRadius Insights

MyCase is a versatile CRM program that has been widely embraced by law firms for its ability to streamline operations and improve client …
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Pricing

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Basic

$39

Cloud
per month per user

Pro

$69

Cloud
per month per user

Advanced

$89

Cloud
per month per user

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mycase.com/pricing/?utm_sou…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month per user
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Product Demos

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 7

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 4

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 5

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 6

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 8

YouTube

Demo Hasil Cetak Tinta Sublim Kualitas Super MyCase Indonesia Bagian 2

YouTube
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Product Details

What is MyCase?

MyCase provides web-based practice management software designed for solo and small firm legal professionals. MyCase aims to offer a secure, all-in-one legal practice management solution to alleviate the burden of high caseloads, poor client communication, and practice management operations. The product aims to help users spend less time managing their firm and more time practicing law.

MyCase can be accessed from any device or computer so users can manage documents and contacts, communicate with clients, etc, while out of the office.

A free trial is available.


MyCase Features

  • Supported: Case Management
  • Supported: Legal Billing
  • Supported: Client Portal
  • Supported: Online Payments
  • Supported: Invoicing
  • Supported: Calendar Management
  • Supported: Document Management
  • Supported: Email Management
  • Supported: Trust Accounting
  • Supported: Time Tracking
  • Supported: Contact Management
  • Supported: Client Management
  • Supported: Reporting
  • Supported: Workflows
  • Supported: Expense Tracking
  • Supported: Retainer Billing
  • Supported: Reminders
  • Supported: Direct Messaging
  • Supported: Document Storage
  • Supported: Conflict Management

MyCase Screenshots

Screenshot of MyCase DashboardScreenshot of Screenshot of Screenshot of

MyCase Videos

What is MyCase?
MyCase Customer Story: Feldman Law Group - Walnut Creek, CA | Aaron Feldman of Feldman Law

MyCase Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

MyCase starts at $39.

Clio, Rocket Matter, and AbacusLaw by CARET are common alternatives for MyCase.

Reviewers rate Usability highest, with a score of 10.

The most common users of MyCase are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(35)
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Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
October 26, 2021

Law Office Pros

Thomas Orr | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use MyCase for the following: 1. Time Tracking. 2. Client contacts. 3. Document management. 3. Invoicing. 4. Trust accounting. 6. Calendaring. It is a very cost effective management tool. We don't know what we would do without it. It has made us much more efficient.
  • Trust accounting. This is an area of great concern as little mistakes can lead to serious consequences.
  • Client management. By posting all client documents we have significantly reduced postage and rather than getting a phone call, the clients can see what is happening in their case.
  • Scheduling. This is a great way to keep on top of calendars and a better way to avoid missing deadlines.
  • Linking contacts in cases.
  • Calendaring and reminders.
  • Conflict recognition and resolution.
I think for a small firm, i.e. 1-10 attorneys, [MyCase] is an ideal very cost effective platform. I suspect for larger organizations it might be a bit unsuited, especially for large projects with multiple lawyers.
  • Document mangement
  • Billing
  • Trust accounting.
  • Client management and communications.
  • Case management.
  • Reduction trust accounting errors.
  • Reduction in cost of invoicing.
  • Increased client satisfaction by allowing the client 24-7 access to their case files.
  • Credit card processing fees are much lower than previously experienced.
Much more affordable and easier to use.
Microsoft 365 (formerly Office 365), Kofax Power PDF (formerly Nuance), Dropbox Business
5
Legal services and admin/support.
5
Basic office understanding.
  • Billing
  • Trust accounting
  • Document management
  • Client communications
  • Calendaring
  • Conflict management
  • Reduce client questions
  • Reduce postage charges
  • Reduces accounting costs
  • Trust accounting
  • Conflict management
  • Client communications
  • Calendering
We would be lost without this program. Literally.
No
  • Price
  • Product Features
  • Product Usability
This was the most cost effective user friendly option on the market. On top of that, the customer service is stellar.
I would not change my decision. MyCase was and is perfect for my office.
  • Implemented in-house
No
  • There weren't any
None. This thing is a no brainer for a small law firm.
  • no training
We love the program.
Absolutely easy and intuitive.
I don't have this issue.
None that I know of.
No - we have not done any customization to the interface
No - we have not done any custom code
No
I call. They answer. They speak English and they know exactly what I need to know to answer the questions when I call them. Probably the best customer support I have experienced. Personable and friendly staff.
No. I was not aware that this was offered. The basic support is premium as far as I am concerned.
Yes
I got through to support immediately. The problem got resolved very quickly. MyCase Support is awesome.
We have gone through several employees lately. This often creates transition issues. MyCase support is always there for us and we get what we need without going through endless voicemail chains.
It is amazingly easy to use. It takes about an hour to get a staff member up and running. Really intuitive.
  • Billing
  • Trust accounting
  • Reports on performance
  • Document management
  • Sometimes it is difficult to add contacts who use the same email address
Yes
Excellent. Easy to use and fast.
They were awesome.
They continue to amaze me in how easy they are to work with.
I am not sure what there would be to negotiate. Their price and service plan is very completive.
None. I wish all of my vendors were like this.
Sara M. Kelley, Esq. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
I have used MyCase since 2013, when I first became an attorney. I got a recommendation from a friend who was using it. We use it to manage all of our client communications, case files, and data regarding the case. We also use it to communicate with our team and for tasks and deadlines.
  • Case management
  • Team communication
  • Client communication
  • Integrations
  • Signatures
  • Workflows
Great for small firms or solo attorneys. It's inexpensive and offers lots of features. It's easy to jump in and start using. If you have lots of integrations (like through Zapier), it's probably not the best program for you. If you need a simple easy-to-use central calendar, task, communication, and doc storage platform, MyCase is great.
  • Reduced time worrying about deadlines
  • Reduced worry about missing client communications
  • Reduced the amount of time spent on cases
Clio was really hard to set up (even adding clients) back in 2013. It was also way more expensive than MyCase. I've also looked into Lawcus, Practice Panther, and a few others. I decided to stay with MyCase because they add new features all the time, and it's a local company.
It is so easy to use. We've had multiple people join our team and they don't have any issues using it right away. It's also easy to use new features as they're developed. I think everyone should have and use a simple case management platform, and MyCase is my usual recommendation.
Years ago, they were very supportive. They tend to address issues, but they aren't very communicative when dealing with feedback. They just add new features suddenly. There aren't many issues with our platform, so we don't have many questions now, but years ago, we did have some issues that needed to be addressed and then they were much more responsive.
D. Mathew Blackburn | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The entire organization uses MyCase. We use the software to track billable time, maintain documentation, and to communicate with clients. This helps us fulfill our ethical obligation to accurately track billable hours. It also helps to maintain version control on documents, both internal and external. It also maintains communication strings in easily searchable and referable strings that is more clear and secure than email.
We also use the software for task management and task delegation.
  • document version control
  • Invoicing
  • Task management
  • Calendaring
MyCase is best suited, and focuses primarily on, small law firms. If you have over 20 attorneys or you don't practice law it would probably not be the best fit. It would still work fantastically but there are likely better products for larger firms or different industries. I have worked at several firms that use a mix of products, one for calendaring, one for file management, one for billing, one for invoicing, etc... It was always a struggle to get the systems to work together and I always wasted a lot of time switching between programs. With MyCase 99% of what I need is right in front of me.
  • Decreased switching costs
  • Increased efficiency
  • Streamlined client interactions
I prefer MyCase over the alternative practice management services out there simply because it's easy to use and straightforward. The user interface is clean and intuitive. Practice Panther comes close in that regard but still feels clunky and out dated. It makes me feel like I'm using Windows 3.1. Clio doesn't actually do anything, it just runs APIs to all the other programs you use. Abacus is prohibitively expensive until you ave 25 associates slaving away beneath you.
2
Tax Attorney and paralegal
1
Basic internet skills. MyCase is incredible easy to setup and maintain.
  • Client management
  • Case management
  • Invoicing
It does the job and the dev team keeps adding new useful features.
The support is better than most companies, not perfect.
Yes
Yes
When you submit a request for a new feature they actually listen and implement when able. It's a long process time to add features to a robust cloud service, but I frequently see features added that I previously requested. I'm sure other people are asking for these things as well, but it's nice to now they actually listen.
  • Adding cases / contacts
  • Invoicing
  • Setting up workflows
  • Setting up merge templates
Yes
It's not terrible, needs work but it's way better than the last version. I'm ok with incremental improvement.
It's highly usable.
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